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1166:). Together these free local and national services provide legal advice, practical help and information on consumer and political rights across the country. CAS provides central support to local bureaux with management, research, fundraising, IT support, training and campaigning. CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre.
435:, although it was apparent that there was still a need for the services that had been established. A particular problem was the chronic housing shortage in the years immediately following the end of the war. In the 1950s, the funding was cut and by 1960 there were only 415 bureaux. The Citizens Advice service continued due to charitable support from groups such as the
1040:. While volunteers have varying levels of training, they are all required to receive basic training to ensure they fully understand the nature of the service including the four basic principles. Typically there will be a paid bureau manager, some paid advice session supervisors and in some cases some paid advisers. Some staff may be qualified to give specialist
660:
government policy. Local bureaux received funding of £167m in 2014. Although
Citizens Advice is a national charity local bureaux are responsible for raising their own funding. Some of this may come from 'The Big Lottery Fund' which distributes money raised through the National Lottery for 'good causes,' from local authorities or from other services such as the
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Citizens Advice Cymru has a network of 20 bureaux giving advice at 375 locations. According to the latest available statistics (2013/14) these bureau advised 134,000 clients and dealt with 337,000 advice issues. The
Adviceline telephone service is bilingual and is able to offer advice in both English
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There is a growing body of evidence which shows that tackling practical problems through advice improves health and wellbeing. National
Citizens Advice Impact research reports that 70% of clients said they felt less stressed and 46% said their physical health improve after advice. Of Citizens Advice
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all of which are independent charities. Despite the large number of volunteers working for the organisation, level of demand for the service often far outstrips resources. Citizens Advice has recently begun looking at ways to reach all members of the community through new mediums such as email advice
974:
In 2016 Citizens Advice was appointed to the
National Health and Wellbeing Alliance. Working with the Department of Health, NHS England, Public Health England and the 23 members of the Alliance, Citizens Advice uses its data and evidence to reduce health inequalities, which is one of the key aims of
918:
of its advice across a range of areas. Citizens Advice research has calculated that for every £1 spent on the
Citizens Advice service the Government saves £1.96 and £8.74 in wider economic and social benefits and £11.98 in benefit to individuals. Research shows that Citizens Advice affects the most
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and the devolved institutions. There is also a
Citizens Advice All-Party Parliamentary Group that provides a forum for Members of Parliament who are interested in the work of Citizens Advice. Citizens Advice produces constituency data that can be used by Parliamentarians to improve how they complete
868:
The
Citizens Advice service, both locally and nationally, also uses clients' problems as evidence to influence policy makers to review laws or administrative practices which cause undue difficulties to clients, in a process referred to as "Social Policy". At a national level Citizens Advice engages
848:. A financial capability agenda helps people to manage their money so as to not develop money problems in the first place. Citizens Advice also produces education resources to improve financial capability and consumer education. A Partnerships Intelligence Team works in order to support the work of
632:
described the complex relationship between
Citizens Advice and the state describing how Citizens Advice was "supported indeed by the state, but not controlled by it; supported by local authorities but not controlled by them, and, I hope like the law, never to be controlled by any public authority".
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In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. In 2012, there were concerns that five of the bureaux in
Glasgow might close, however they remained open after accepting a new funding offer. CAS
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Citizens Advice has also investigated the impact that practical problems have on health professional's time. The research report "A Very
General Practice" estimates that 19% of GP appointments are spent dealing with non-clinical problems. 98% of IAPT practitioners that responded to Citizens Advice
636:
All Citizens Advice Bureaux and workers for the bureaux must adhere to these principles, and bureaux must demonstrate that they adhere to these principles in order to retain membership of the national umbrella bodies. Citizens Advice state that their vision "is that everyone will be able to access
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the third most popular enquiry area. Each Citizens Advice office operates differently. Some will have specialist staff that deal with certain cases such as debt or housing. Some operate a 'Gateway' system which means clients are booked for advice at a later appointment and other Citizens Advice
339:
from 1924. This report recommended that advice centres should be set up to offer members of the public advice to help them with their problems. During the 1930s, as preparations and plans were drawn up for the possibility of war, the role that the voluntary sector should have was determined. The
1296:
Citizens Advice is the operating name of The National Association of Citizens Advice Bureaux which is the umbrella charity for a wider network of local advice centres. The abbreviation CitA is sometimes used to refer to this national Citizens Advice organization. Citizens Advice does not use an
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courses and consultancy services for all bureaux, and regularly audit individual bureaux against the requirements of their respective membership standards. All bureaux try to ensure their services are accessible to all sections of the community, so that provision can be made for the housebound,
668:
and over 100 Citizens Advice offices have closed or lost as a result of merger since 2009. Others resorted to reduced services. Some Councils have been forced to cut funding for Citizens Advice services and these cuts led to complaints that Citizens Advice was not meeting growing needs for its
542:
guidance. In 2015 Citizens Advice adopted a rebrand dropping the 'Bureau' from its name. The rebrand cost £1 million which includes £215,000 for research and development, £450,000 in financial support to implement the changes and £300,000 to cover local costs such as posters and materials. The
255:. Public funding for the organisation was cut following the war but restored during the 1960s and a government grant in 1973 allowed the National Association of Citizens Advice Bureaux (NACAB) to expand the charity. Citizens Advice has grown to be the largest independent advice provider in the
247:
The twin aims of the Citizens Advice service are "to provide the advice people need for the problems they face" and secondly "to improve the policies and principles that affect people's lives". This research and campaigns agenda also known as "social policy" is more preventative in nature and
352:
Brasnett states that the typical bureau would include "a committee chairman the editor of a respected county paper, as treasurer a local bank manager; and among the members the manager of the employment exchange, an estate agent who was able to lend part of a house for offices". Brasnett also
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state that around 60% of Citizens Advice funding comes from government sources. It has been argued that there is a tension in the relationship between Citizens Advice and government as while the charity relies on government funding to survive it is most effective as a high-profile critic of
513:
At the start of Guy's tenure Citizens Advice faced a budget cut of 9% however finances have recently improved with the charity increasing its income from £62m to £77m between 2013 and 2015. This is largely a result of Citizens Advice taking over roles that were previously performed by the
693:, although both organisations are completely independent of central government. Member bureaux also pay heavily subsidised subscriptions for the services offered. They often receive significant funding by local authorities, and local solicitors may agree to provide limited legal advice
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1174:(OSCR), Scottish charity number SC 016637. According to 2016 statistics Citizens Advice Scotland helped 300,000 clients and put £120 million into the pockets of people seeking help in 2015/16 and help reduce the amount owed by those seeking debt advice by £27 million.
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Although an independent and impartial organisation Citizens Advice has a peculiar relationship with Government in that it is dependent upon Government for funding but also acts as a high-profile critic of government policy. At a Citizens Advice conference in 1957
509:
became Chief Executive in 2010 and under her leadership a modernisation process took place which involved a rebrand of the Citizens Advice service and the introduction of new advice methods including webchat. She was succeeded by Clare Moriarty in April 2021.
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935:. Each year 31% of Citizens Advice's volunteers leave the service for paid employment and it has been calculated that the work of Citizens Advice volunteers is worth £111 million. Citizens Advice's campaigns work has had a number of successes including the
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3002:
397:). By 1942, there were 1,074 bureaux in a wide range of improvised offices such as cafes, church halls, private homes and air-raid shelters. Sheffield set up in the cloisters of Sheffield Cathedral after its premises were bombed during
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1979:
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immigrant communities, rural inhabitants, elderly and disabled as appropriate. Membership of Citizens Advice gives each bureau access to the national information portal, known as AdviserNet and to internet access provided through a
637:
free advice to find a way forward". They also state that their "charitable mission is to provide advice that helps people to overcome their problems and come together to campaign on big issues when their voices need to be heard".
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their own case work. Advice Trends data is published at a national and local level. Consumer Advice Trends data is also published as is data for Wales alone and data on the performance of energy suppliers and the postal service.
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research reported that they had dealt with a patient's non-health problems during an appointment in the past month and 57% reported the proportion of time they spend on non-health issues has increased compared to last year.
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526:. During 2012 and 2013 Citizens Advice adopted an Equality Strategy known as 'Stand Up For Equality' which aims to embed an equality agenda in all work Citizens Advice does. In 2014 Citizens Advice took over the role that
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in policy research in order to recommend policy changes. Current research areas include mental health domestic abuse, problems in the private rented sector, welfare, work, pensions, energy policy and the postal service.
673:
Citizens Advice faced a threat of closure in 2016 after Newcastle Council proposed large cuts to its funding. In February 2016, Derby City Council decided that it would no longer fund the city's Citizens Advice, leaving
464:
in Wales. In the same year Citizens Advice became the first advice sector organisation to begin to audit the quality of their advice. In 2008/9, there were 416 member bureaux offering advice from over 3,300 locations in
2296:
405:. Mobile offices also became important in ensuring that people could access advice. Many of the issues dealt with during that time were directly related to the war. These included the tracing of missing servicemen or
709:
donated £1m to Citizens Advice. In 2016 it was announced that the money Martin Lewis donated would be used to create a fund called the 'Martin Lewis Fund' and this money would be used to improve front line services.
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1225:. All of these organisations are autonomous and are not in any way controlled by the British organisation although some have adopted the branding of the British Citizens Advice. The Citizens Advice Bureau serving
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2018:
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Research conducted in 2016 found that 4 in 5 of Citizens Advice clients felt stressed, depressed or anxious and 3 in 5 clients felt their physical health had become worse as a result of their practical problem.
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both via online instant messenger service and via e-mail. Data from 2015 showed that 7% of all enquiries to Citizens Advice were through the webchat service and 80,000 webchat enquiries were answered.
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4239:
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447:. In 1972, The Citizens Advice service became independent. Before then, the national organisation was part of NCSS (National Council of Social Services) and most bureaux were run by the local CVS (
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depicted the type of cases that a 1980s branch would have to deal with. David Harker became CEO in 1997. He led Citizens Advice until 2010 and during that time oversaw a massive IT overhaul.
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1983:
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who described it as "facile". However, evidence from Citizens Advice focus groups found that while the charity was well known the brand was considered somewhat “tired” or “old fashioned”.
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344:(NCSS) called a meeting in 1938 in which plans to establish "Citizens Aid Bureaux" were devised in the event of war. The first 200 bureaux opened on 4 September 1939, four days after
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A Trustee Board provides strategic direction and vision for the organisation. The Chief Executive working with the Executive Team is responsible for delivering the board's vision.
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and digital TV. Another initiative has been allowing university students to train as advisers to gain credits toward their degree. This was pioneered by a partnership between the
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1957:
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both via a Webchat service and the Citizens Advice public site known as "Advice Guide". Figures from 2016 show that Citizens Advice has around 600 staff members in GP surgeries.
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1401:
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In 2013 the Citizens Advice Adviceguide website was visited by one third of United Kingdom's online population and Citizens Advice's own research shows that four in ten of the
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guidance. Citizens Advice research shows that 25% of those who visit for a Pension Wise appointment go on to ask Citizens Advice for further advice on debts, benefits or tax.
2300:
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describes Citizens Advice at this time as "clearing houses for family and personal problems that abound from war conditions", with common issues being lost ration books and
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disputes. Citizens Advice calculated that in 2016 it helped 2.7 million people with 6.3 million problems. There were also 48 million visits to their digital service.
3412:
3229:
1573:"News: WIG are delighted to announce and welcome our latest new members, Bombardier, Citizens Advice and Research Councils UK - The Whitehall & Industry Group"
566:
2512:
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1602:
451:). In 1973, the government funded NACAB, the National Association of Citizens Advice Bureaux, to enlarge the network. The 1984 afternoon television drama series
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Citizens Advice also engages in preventative work in order to prevent problems arising in the first place. Citizens Advice is the Government-funded provider of
6423:
6388:
4308:
1907:"Citizens Advice Bureau 75 year anniversary: Geese too loud? Lost false teeth? We can help! Celebrating seven decades of the CAB | Home News | News"
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264:
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1186:'s largest advice charity. There are advice services covering each council area. In Northern Ireland Citizens Advice advises over 95,000 people per year.
3771:
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in its title something the organisation dropped during the 1980s. However it appears in earlier usage for instance Margaret Brassnett's 1964 publication
538:(previously Consumer Focus) which represents consumers of regulated industries (energy and the postal service). In 2015 Citizens Advice began to deliver
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1080:(CAS), part of the Scottish Association of Citizens Advice Bureaux. Citizens Advice holds an Annual Conference each year. In 2015 this was held at the
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Since 2003, the operating name of the National Association of Citizens Advice Bureaux changed to Citizens Advice and Citizens Advice Cymru or
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content is most popular. Citizens Advice also runs a consumer helpline to help with consumer issues. The most popular areas of enquiry are
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have varying community needs and very different resources, and consequently offer different styles and levels of service. All bureaux in
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772:. One Citizens Advice page shows in real time what individuals are searching for on the website, what searches from the search engine
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Citizens Advice organisations emerged in the 1930s linked to the emergence of a fledgling social welfare service and the outbreak of
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The abbreviation CABx, short for Citizens Advice Bureaux, is sometimes used to refer collectively to local Citizens Advice offices.
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Citizens Advice and Citizens Advice Scotland act as umbrella bodies for the bureaux in the UK. They provide access to information,
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1048:. Each Citizens Advice is an affiliated to the national organisation but they are managed and run locally. Many bureaux are also
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2647:"Mike Dixon on Twitter: ".@CitizensAdvice advisers have now helped 80,000 people through email and webchat this year #CABLive""
498:. Training as a Citizens Advice adviser can earn a person up to six months off a training contract if training as a solicitor.
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was established in 2004 to promote free advice services and to promote Citizens Advice organisations throughout the world.
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3579:"Partnership Intel on Twitter: "we're off to @TheFCA to show them emerging findings from our research on CPAs #CABLive""
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was named Charity of the Year at the 2015 Charity Awards. During the ten year leadership of the former Chief Executive
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Citizens Advice has a number of advice partnerships with organisations in areas including money and partnership with
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Citizens Advice funding sources for 2014/2015. The majority of Citizens Advice funding comes from government sources.
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population contact Citizens Advice at some point during their lives. In 2014 Citizens Advice celebrated its 75th
4158:"Mental health staff increasingly dealing with 'vicious cycle' of patients' wider problems during clinical time"
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Citizens' Advice Bureaux: For the Community, by the Community: Amazon.co.uk: Judith Citron: 9780745302812: Books
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Citizens Advice has a number of diversity groups known as Self Organised Network Groups (SONGs). These include:
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bureaux are also members of the Northern Ireland Association of Citizens Advice Bureaux (NIACAB). Bureaux in
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has been registered as a charity since 3 August 1984, currently registered as a charitable company with the
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are members of Citizens Advice, the operating name of The National Association of Citizens Advice Bureaux.
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224:) is an independent organisation specialising in confidential information and advice to assist people with
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2621:"Citizens Advice Oxfordshire :: CAB launches web chat service for clients to discuss problems online"
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and may have a board of directors, who will also be the organisation's trustees. Bureaux throughout the
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2863:"It will hurt like hell if Newcastle's Citizens Advice bureau shuts down | Public Leaders Network"
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In 2015 Citizens Advice piloted a webchat service allowing people to contact Citizens Advice advisers
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2911:"Newcastle's Citizens Advice Bureau given a respite as council announces £30m of revised budget cuts"
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clients experiencing long-term conditions, 57% said they were better able to manage their condition.
735:
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4441:"NHS England » Voluntary, Community and Social Enterprise (VCSE) Health and Wellbeing Alliance"
2959:"£9.5 million of new funding for Citizens Advice Service to champion consumer work - Press releases"
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The financial benefits of advice provision – the example of the Citizens Advice Service in Scotland
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played in supporting court witnesses. This contract is worth £24m. This service was renamed the
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1347:"Citizens Advice launches £1m rebrand and modernisation programme and drops the word 'bureau'"
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has 10 branches of Citizens Advice Bureau and uses the same branding as the British charity.
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started. Many of these initial bureaux were run by "people of standing" in the community. In
3955:"Advice trends in Wales 2014-15 - Client statistics of the Citizens Advice service in Wales"
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5331:
3149:"Citizens Advice Bureau offers live insight into British life | Home News | News"
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called the National Homelessness Advice Service which is able to offer advisers specialist
453:
3626:"Joining the dots: Integrating practical support in mental healthcare settings in England"
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8:
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1932:"Citizens Advice named 'Charity of the Year'! | Rural Devon Citizen's Advice Bureau"
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announced a further £9.5m in order for the charity to champion consumer work and in 2015
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disadvantaged in society with Citizens Advice clients five times more likely to live in
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in Great Britain. There are 11 Consumer Empowerment Partnerships that work closely with
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Advice is available in the bureaux, but also in community venues, in people's homes, by
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as the only city in the UK not to have a Citizens Advice Service, according to its CEO.
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1402:"National Association of Citizens Advice Bureau - Directory of charities and suppliers"
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259:. There are also a number of Citizens Advice organisations that base themselves on the
1096:. Information on clients' problems and the advice offered to them is entered into the
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Head office: Citizens Advice, 3rd Floor North, 200 Aldersgate Street, London, EC1A 4HD
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1954:"Citizens Advice succeeds Victim Support running £12m-per-year court witness service"
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has positive benefits in terms of helping people gain practical skills and improving
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2513:"Citizens Advice begins £1m rebrand and drops 'bureau' from names of local branches"
1162:. Based in Edinburgh it comprises 61 member bureaux, including a national helpline (
1143:
Leith Citizens Advice (pictured) is one of 61 local Citizens Advice offices serving
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Citizens Advice Bureau organisation aimed at helping British expats in Spain and a
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4640:"Shona Craven: Citizens Advice Scotland's 'success' is proof of system's failings"
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3029:"Citizens Advice launches the (gulp) 'Martin Lewis Fund' - Martin Lewis' Blog..."
2889:"Citizens Advice Bureau's funding drops as demand rises | Anglia - ITV News"
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Advice on Everything: A History of the Citizens Advice Bureau in Harrow 1939-2009
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2937:"Cuts leave Derby the 'only city in the country without Citizens Advice Bureau'"
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caused an individual to reach the Citizens Advice page and what Citizens Advice
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in light of the Conservative Government's cuts to the social security system.
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that these first bureau were mainly offshoots of established organisations in
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2371:"New Citizens Advice chief executive promises fresh direction | Society"
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offer 'drop in' Generalist Advice sessions. At some Citizens Advice offices
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The origins of the modern Citizens Advice service can be traced back to the
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Citizens Advice Annual Report and Accounts 2015/16: Trustees’ Report, p. 15
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Citizens Advice service's work involves providing advice on issues such as
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2841:"Citizens Advice Bureau funding squeeze threatens offices - Mirror Online"
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Citizens Advice Northern Ireland are now known as Community Advice. It is
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1163:
1045:
873:
731:
506:
295:
287:
272:
2219:
2163:"Citizens Advice Bureau 75 year anniversary: Geese too loud? Lost false"
915:
6356:
5793:
5778:
5432:
5390:
5008:
2114:
2082:
1298:
1267:
698:
664:. Citizens Advice suffered cuts during the recession flowing from the
543:
rebrand was criticised by Steve Johnson the Chief Executive Officer of
28:
5086:
4908:
Inform, Advise and Support: Fifty Years of the Citizens' Advice Bureau
4388:"People with poor mental health twice as likely to be behind on bills"
2732:
2399:
1028:
with 21,600 volunteers. The majority of these are part-time volunteer
6143:
6104:
5982:
5901:
5798:
5737:
5439:
5383:
5306:
5146:
4517:"The future of digital services at Citizens Advice (including Petra)"
2755:"Made in Liverpool: The Story of Liverpool's Citizens Advice Bureaux"
2140:
1726:
1246:
1217:
Organisations modelled on Citizens Advice have been created in other
794:
324:
276:
268:
33:
The English language Citizens Advice logo following a rebrand in 2015
1139:
373:
and other large provincial cities. These organisations included the
194:
6417:
6369:
6130:
5995:
4934:
4547:
2705:
1144:
1088:
1073:
1033:
1029:
799:
739:
544:
478:
and Portsmouth Citizens Advice Bureau and is also now available at
233:
4954:
4944:
4849:
4610:"Search OSCR: Charity Details: Citizens Advice Scotland, SC016637"
4365:
2464:"£24 million grant to support witnesses at court - Press releases"
1506:
298:
Citizens Advice expanded its remit taking on the contract for the
6221:
5969:
5499:
5467:
5321:
5251:
1980:"Government reveals Pension wise brand for new pensions guidance"
1218:
1057:
947:
944:
920:
822:
789:
777:
727:
237:
4949:
4823:
2815:"Citizens Advice cuts threaten the most vulnerable | Money"
1651:"Citizens Advice cuts threaten the most vulnerable | Money"
353:
describes a range of groups running provincial bureau including
6410:
6330:
6291:
6265:
6208:
6195:
6091:
6021:
6008:
5956:
5698:
4331:
The value of the Citizens Advice service: Our Impact in 2014/15
2549:"Citizens Advice £1m re-brand slammed as 'facile' by Advice UK"
2183:, American Bar Association Journal, April 1979, vol. 65, p. 568
1599:"Citizens Advice £1m re-brand slammed as 'facile' by Advice UK"
811:
773:
758:
754:
554:
515:
370:
328:
927:
population. Citizen Advice's own research has also shown that
833:. From 2015 Citizens Advice offices have been used to deliver
6304:
6278:
6169:
6117:
6034:
5418:
4658:"Citizens Advice helps put £120m into pockets of Scots - AOL"
1242:
1195:
1061:
1041:
950:#CABlive is used to publicise the work of Citizens Advice on
769:
764:
Telephone advice also known as Adviceline can be accessed in
750:
675:
571:
550:
In 2019-20, the organisation's revenues were £139.1 million.
354:
225:
4893:
Citizens Advice Bureaux: For the Community, By the Community
872:
A public affairs team works to influence Government both in
814:. Citizens Advice has a partnership with the housing advice
331:
is one of 316 Citizens Advice offices in the United Kingdom.
5702:
4842:"Strony nie znaleziono - Związek Biuro Porad Obywatelskich"
2511:
30 April 2015 by Andy Ricketts, 1 comment (30 April 2015).
1806:
1233:
has over 80 Citizens Advice Bureau branches throughout the
785:
719:
416:
229:
2345:"Clare Moriarty appointed Citizens Advice Chief Executive"
4269:
4267:
4265:
2402:"Gillian Guy of Citizens Advice on moving with the times"
4939:
1828:
2700:
2698:
2696:
2694:
2486:"How to make the most of your Pension Wise appointment"
2400:
02 March 2015, Be the First to Comment (2 March 2015).
6424:
Channel Islands Competition and Regulatory Authorities
6389:
United States Department of Justice Antitrust Division
6311:
Ministry of Commerce of the People's Republic of China
4477:, 5th edition, Oxford: Oxford University Press, p. 343
4262:
3374:"to deliver Pension Wise from more than 500 locations"
3181:. Display-screen.citizensadvice.org.uk. Archived from
3003:"Money Saving Expert Martin Lewis gifts £1 million to"
986:
Below the Trustee Board a number of committees exist:
570:. It explored the work of Bridgend Citizens Advice in
248:
designed to stop problems arising in the first place.
5897:
Federal Office of Consumer Protection and Food Safety
5137:
Association of Community Organizations for Reform Now
3117:
1853:
1323:
Cyngor ar Bopeth translates as 'advice on everything'
578:, Job Seekers' Allowance "sanctions" and appeals for
534:. Also in 2014 Citizens Advice took over the role of
2729:"Story of the Citizens' Advice Bureaux: Partnership"
2691:
2137:"The Story of The Citizens' Advice Bureaux - Asking"
1691:
1689:
1341:
1339:
4685:
4683:
2250:
This literally translates as "Advice on everything"
1676:"On the front line with the Citizens Advice Bureau"
1177:
6041:Comisión Nacional de los Mercados y la Competencia
4872:Citizens Advice Annual report and accounts 2011/12
4585:"Reprieve for five Glasgow citizen advice bureaux"
3342:
3340:
3073:
3071:
2291:
2289:
2262:
2260:
2258:
2256:
2109:Margaret E. Brasnett for Citizens Advice Bureaux.
2008:, www.citizensadvice.org.uk/harrow_cab_history.pdf
1982:. Citizens Advice. 12 January 2015. Archived from
1622:
1620:
1453:
1451:
1449:
1447:
1445:
1443:
1249:Citizens Advice Bureau. An unrelated organisation
1020:The Citizens Advice service is one of the largest
1723:"Citizens Advice Oxfordshire :: Campaigning"
1686:
1441:
1439:
1437:
1435:
1433:
1431:
1429:
1427:
1425:
1423:
1336:
6648:
5989:Australian Competition & Consumer Commission
4680:
2572:
2570:
2323:"Pro bono | The Open University Law School"
2076:
957:
4751:"Citizens Advice Cymru - Annual review 2013/14"
3337:
3079:"Citizens Advice - Introduction to the service"
3068:
2808:
2806:
2804:
2726:
2488:. Citizens Advice. 2 April 2015. Archived from
2395:
2393:
2391:
2286:
2253:
1725:. Caox.org.uk. 17 November 2015. Archived from
1617:
1153:Scottish Association of Citizens Advice Bureaux
831:Department for Communities and Local Government
431:Many war time bureaux closed at the end of the
6067:Competition and Consumer Protection Commission
4485:
4483:
4464:Citizens Advice Annual Report 2014/2015, p. 33
3146:
2623:. Caox.org.uk. 22 October 2015. Archived from
2368:
1502:
1500:
1498:
1496:
1420:
1100:national database. Its predecessor system was
691:Department for Business, Innovation and Skills
409:, evacuations, pensions and other allowances.
5102:
4970:
4210:"Impact of our advice, support and education"
4011:"Settled and safe: a renter's right campaign"
2567:
2297:"Introduction to the Citizens Advice service"
2054:. Harlowcitizensadvice.org.uk. Archived from
2046:
2044:
1746:
1744:
1630:. Blogs.citizensadvice.org.uk. 18 August 2014
1509:"Gillian Guy to step down as Chief Executive"
1151:Citizens Advice Scotland (CAS), formally the
3123:
2801:
2388:
1396:
1394:
393:, the Birmingham Citizens' Society (now the
6272:International Financial Services Commission
5963:Administrative Council for Economic Defense
4491:"Citizens Advice service annual conference"
4480:
2812:
2533:: CS1 maint: numeric names: authors list (
2422:: CS1 maint: numeric names: authors list (
1648:
1525:: CS1 maint: numeric names: authors list (
1493:
1128:
5187:Citizens Advice outside the United Kingdom
5109:
5095:
5071:Citizens Advice outside the United Kingdom
4977:
4963:
2104:
2102:
2100:
2041:
1741:
1263:Citizens Advice outside the United Kingdom
1213:Citizens Advice outside the United Kingdom
560:In 2016 Citizens Advice was featured in a
27:
6677:Consumer protection in the United Kingdom
6662:1939 establishments in the United Kingdom
6028:Comisión Federal de Competencia Económica
5753:Telephone Consumer Protection Act of 1991
4922:The Story of the Citizens' Advice Bureaux
4582:
2838:
2181:Let's look at the Citizens Advice Bureaux
1848:
1846:
1391:
863:
829:advice. The partnership is funded by the
669:services during a period of high demand.
606:is guided by four principles. These are:
391:City of Glasgow Society of Social Service
350:The Story of The Citizens' Advice Bureaux
6376:Superintendency of Industry and Commerce
5352:Swiss Alliance of Consumer Organisations
4152:
4150:
2268:"History of the Citizens Advice service"
2222:. 25 July 1983 – via www.imdb.com.
2194:"History of the Citizens Advice service"
2019:"History of the Citizens Advice service"
1904:
1752:"History of the Citizens Advice service"
1507:02 March 2015, Be the First to Comment.
1369:"History of the Citizens Advice service"
1303:The Story of the Citizens' Advice Bureau
1189:
1172:Office of the Scottish Charity Regulator
1138:
644:
367:The Story of the Citizens' Advice Bureau
323:Godalming Citizens Advice (pictured) in
318:
142:Telephone, face to face, e-mail, webchat
6298:Jersey Competition Regulatory Authority
5116:
2708:. Hillingdoncab.org.uk. 26 October 2015
2097:
1934:. Ruraldevoncab.org.uk. 13 October 2015
1278:
1121:National Lesbian Gay and Bisexual Group
302:and the face-to-face advice element of
6649:
5930:Water Industry Commission for Scotland
5237:Consumer Rights Commission of Pakistan
3652:"Empowering victims of domestic abuse"
3348:"National homelessness advice service"
3159:from the original on 26 September 2017
2111:"Citizens Advice Bureaux - Beginnings"
1843:
589:
6450:National Board for Prices and Incomes
5920:Office for Fair Trading (Isle of Man)
5090:
4958:
4721:"Citizens Advice Cymru annual review"
4147:
2679:from the original on 11 February 2016
1459:Citizens Advice annual report 2014/15
852:. One example of this is research on
697:. In 2013 the then Consumer Minister
574:and their work on issues such as the
337:Betterton Report on Public Assistance
6463:Securities Commission of New Zealand
5906:National Homelessness Advice Service
5882:Consumer Financial Protection Bureau
5058:National Homelessness Advice Service
4935:Citizens Advice (England and Wales)
4344:"Citizens Advice campaign successes"
1956:. Civilsociety.co.uk. Archived from
1553:from the original on 2 November 2018
395:Birmingham Council of Social Service
6163:Directorate-General for Competition
6150:Competition and Consumer Commission
5892:Financial Consumer Agency of Canada
4984:
4772:"Citizens Advice Bureau - Branches"
4473:Gillespie, A. and Weare, S. (2015)
4438:
2839:Armstrong, Jeremy (11 March 2013).
1699:. Enfieldcab.org.uk. Archived from
1206:
803:basis as a way of gaining clients.
426:
419:issues as men went off to fight in
342:National Council for Social Service
265:mainly in parts of the Commonwealth
13:
5257:Consumers' Federation of Australia
4884:
4583:Ainsworth, David (19 March 2012).
3147:Andrew Griffin (4 December 2014).
2731:. Cab94.tripod.com. Archived from
2669:"BBC One - Battling with Benefits"
2139:. Cab94.tripod.com. Archived from
2113:. Cab94.tripod.com. Archived from
2081:. Cab94.tripod.com. Archived from
1005:Membership and Standards Committee
884:Settled and safe: a renter's right
797:may offer short appointments on a
387:Liverpool Personal Service Society
14:
6688:
6667:Organizations established in 1939
6350:Philippine Competition Commission
6324:Netherlands Competition Authority
6259:International Competition Network
6080:Competition and Markets Authority
5887:European Consumer Centres Network
5728:List of food labeling regulations
5222:Consumer Federation of California
5157:Chamber for Workers and Employees
4928:
4846:Związek Biuro Porad Obywatelskich
4614:Scottish Charity Regulator (OSCR)
4543:"Call centre answers CAB worries"
3473:"About Financial Skills for Life"
3350:. Citizens Advice. Archived from
3005:. Citizens Advice. Archived from
2981:"earnout payment announced today"
2440:. Citizens Advice. Archived from
2369:Randeep Ramesh (11 August 2010).
2299:. Citizens Advice. Archived from
2270:. Citizens Advice. Archived from
2196:. Citizens Advice. Archived from
501:
6455:
6442:
6429:
6416:
6409:
6381:
6368:
6363:Queensland Competition Authority
6355:
6342:
6329:
6316:
6303:
6290:
6277:
6264:
6246:
6233:
6220:
6207:
6194:
6181:
6168:
6155:
6142:
6129:
6116:
6103:
6090:
6072:
6059:
6046:
6033:
6020:
6007:
5994:
5981:
5968:
5955:
5192:Connecticut Citizen Action Group
5007:
4945:Citizens Advice Northern Ireland
4864:
4834:
4816:
4786:
4764:
4743:
4713:
4650:
4632:
4602:
4576:
4555:
4535:
4509:
4467:
4458:
4432:
4406:
4380:
4354:
4336:
4323:
4297:
4232:
4202:
4176:
4121:
4103:
4078:
4053:
4028:
4003:
3973:
3947:
3930:"Consumer Advice Trends 2015/16"
3922:
3905:"Consumer advice trends 2014/15"
3897:
3867:
3842:
3554:"Financial capability resources"
3124:Alison Moore (8 February 2016).
2813:Jill Insley (3 September 2011).
1876:"What we do and how we can help"
1649:Jill Insley (3 September 2011).
1178:Citizens Advice Northern Ireland
1118:National Disabled Workers' Group
383:London Council of Social Service
6337:Norwegian Competition Authority
5915:Office for Fair Trading (Malta)
5514:Fight Back! with David Horowitz
3981:"Consumer supplier performance"
3812:
3794:
3764:
3734:
3704:
3674:
3644:
3618:
3593:
3571:
3546:
3520:
3495:
3465:
3435:
3405:
3396:
3366:
3307:
3290:"Money Advice Service in Wales"
3282:
3252:
3222:
3205:"Contact the consumer helpline"
3197:
3171:
3140:
3092:
3046:"wins Charity of the Year 2015"
3038:
3021:
2995:
2973:
2951:
2929:
2903:
2881:
2855:
2832:
2779:
2747:
2720:
2661:
2639:
2613:
2592:
2580:. Charitytimes.com. 23 May 2014
2541:
2504:
2478:
2456:
2430:
2362:
2337:
2315:
2244:
2226:
2212:
2186:
2173:
2155:
2129:
2070:
2011:
1998:
1972:
1946:
1924:
1898:
1868:
1821:
1807:"Citizens Advice Bureau - Home"
1799:
1774:
1715:
1668:
1642:
1628:"75 for the 75th appeal |"
1591:
1404:. Civil Society. Archived from
1317:
1308:
1032:, but the figure also includes
1015:
923:than the average member of the
689:and are financed partly by the
594:The Citizens Advice service in
16:British charitable organisation
5623:List of consumer organizations
5347:Swedish Consumers' Association
5242:Consumer Rights Directive 2011
4333:, self-published report, p. 28
3581:. Twitter.com. 19 October 2015
3528:"Consumer education resources"
3380:. 9 March 2015. Archived from
2649:. Twitter.com. 18 January 2016
1829:"CAB New Zealand- Free Advice"
1565:
1533:
1468:
1361:
1290:
854:continuous payment authorities
1:
6626:League of Conservation Voters
6285:Italian Competition Authority
5877:Bureau of Consumer Protection
5177:Citizens Advice International
5076:Citizens Advice International
4111:"Big Energy Saving Week 2018"
3850:"and working with Parliament"
1251:Citizens Advice International
1115:National Black Workers' Group
1002:Trustee Recruitment Committee
978:
958:Advice and health improvement
914:Citizens Advice measures the
713:
584:Personal Independence Payment
492:Glasgow Caledonian University
449:Council for Voluntary Service
401:and another bureau worked in
6215:Federal Antimonopoly Service
5292:Consumer Watchdog (Botswana)
4305:"Impact of our social value"
2551:. Lag.org.uk. Archived from
1601:. Lag.org.uk. Archived from
1476:"Our administrative offices"
880:Current campaigns include:
580:Employment Support Allowance
469:and a further 22 bureaux in
375:Charity Organisation Society
7:
6616:Bioscience Resource Project
6254:Financial Markets Authority
6085:Competition Appeal Tribunal
5247:Consumers Council of Canada
4129:"Mad about the ad campaign"
4036:"Talk about abuse campaign"
3179:"Citizens Advice Dashboard"
2578:"Keeping up with the times"
2438:"service equality strategy"
1575:. Wig.co.uk. Archived from
1256:
937:Financial Conduct Authority
896:Big Energy Saving Week 2015
858:Financial Conduct Authority
768:and a bilingual service in
10:
6693:
6015:Autorité de la concurrence
6002:Autoridade da Concorrência
5659:Anti-competitive practices
5549:Joe Lycett's Got Your Back
4240:"Understanding what works"
3772:"Pensions policy research"
3601:"Our policy research work"
3126:"Supporting social issues"
2466:. GOV.UK. 15 November 2014
1210:
1132:
810:to help those affected by
738:, consumer complaints and
640:
480:Birmingham City University
445:Joseph Rowntree Foundation
314:
309:
240:and other problems in the
6672:Charities based in London
6608:
6471:
6397:
5943:
5862:
5766:
5646:
5614:
5477:
5375:
5172:Citizens Advice Edinburgh
5124:
5063:
5053:
5032:
5016:
5005:
4994:
4570:University of Strathclyde
4184:"Fixing Universal Credit"
3712:"Welfare policy research"
2325:. Open.ac.uk. 27 May 2015
2234:"Finance - Civil Society"
1541:"Annual Report 2016/2017"
909:
681:Both Citizens Advice and
662:Legal Services Commission
488:University of Northampton
189:
179:
169:
159:
146:
138:
125:
88:
74:
64:
56:
46:
38:
26:
6241:Federal Trade Commission
5718:Federal Trade Commission
5212:Consumer Council of Fiji
5182:Citizens Advice Scotland
5024:Citizens Advice Scotland
4940:Citizens Advice Scotland
4475:The English Legal System
4061:"Secure self-employment"
3802:"Energy policy research"
3315:"Cancer support service"
3128:. Management in Practice
1135:Citizens Advice Scotland
1129:Citizens Advice Scotland
1078:Citizens Advice Scotland
683:Citizens Advice Scotland
476:University of Portsmouth
134:316 branches nationally.
6124:Competition Commission
6111:Competition Commission
5976:Anti-Monopoly Committee
5872:Banking Standards Board
5493:Don't Get Done, Get Dom
5312:Franchisees and Dealers
5262:Consumers International
4329:Citizens Advice (2015)
3260:"Money advice services"
2983:. Moneysavingexpert.com
2961:. GOV.UK. 22 March 2013
2600:"Annual Report 2019/20"
1094:Virtual Private Network
1044:advice or to advise on
1022:volunteer organisations
666:Global Financial Crisis
165:£99 million (2016/2017)
51:Charitable organisation
6137:Competition Commission
5910:Office of Fair Trading
5669:Better Business Bureau
5252:Consumers' Association
5152:Center for Auto Safety
4086:"Know your New Rights"
3820:"Post policy research"
3742:"Work policy research"
2220:"Miracles Take Longer"
2077:Margaret E. Brasnett.
1464:(Report). August 2015.
1164:Citizens Advice Direct
1148:
1124:National Women's Group
1008:Remuneration Committee
890:Secure self-employment
864:Research and campaigns
860:better regulate them.
653:The trade publication
650:
630:Lord Justice of Appeal
567:Battling with Benefits
520:Office of Fair Trading
332:
214:Citizens Advice Bureau
6437:Industrial Commission
6228:Federal Cartel Office
6202:Fair Trade Commission
6189:Fair Trade Commission
6176:Fair Trade Commission
5758:Transparency (market)
5689:Consumer organization
5679:Competition regulator
5637:Consumer organization
5232:Consumer organization
4950:Citizens Advice Guide
4920:Brasnett, M. (1964)
4828:citizensadvice.org.es
4758:citizensadvice.org.uk
4725:citizensadvice.org.uk
4348:citizensadvice.org.uk
4279:citizensadvice.org.uk
4244:citizensadvice.org.uk
4214:citizensadvice.org.uk
4115:citizensadvice.org.uk
3985:citizensadvice.org.uk
3824:citizensadvice.org.uk
3806:citizensadvice.org.uk
3776:citizensadvice.org.uk
3746:citizensadvice.org.uk
3716:citizensadvice.org.uk
3503:"education resources"
3413:"Our prevention work"
3230:"Advice partnerships"
3086:citizensadvice.org.uk
3032:moneysavingexpert.com
2891:. Itv.com. 2 May 2012
2727:Margaret E Brasnett.
1190:Citizens Advice Cymru
1142:
1082:University of Warwick
856:in order to help the
648:
496:University of Glasgow
484:University of Reading
365:. Brasnett states in
322:
57:Registration no.
6621:Environmental Action
5743:Planned obsolescence
5412:Consumers' Checkbook
5362:Truth in Advertising
5332:Option consommateurs
5267:Consumers' Coalition
4906:Richards, J. (1988)
4852:on 28 September 2015
4691:"Home - CommunityNI"
3830:on 16 September 2015
3443:"consumer education"
3100:"Our advice for you"
2179:Sloviter, D. (1979)
1349:. Civilsociety.co.uk
1279:Notes and references
1273:Money Advice Service
1011:Technology Committee
993:Audit Risk Committee
893:Know your New Rights
454:Miracles Take Longer
110:51.51778°N 0.09750°W
6636:Environment America
6560:North Carolina PIRG
6054:Commerce Commission
5733:Mandatory labelling
5272:Consumers' Research
5118:Consumer protection
4890:Citron, J. (1989)
4695:www.communityni.org
4620:on 22 December 2015
4523:on 26 November 2015
4497:on 21 November 2015
4420:on 25 November 2015
4368:on 25 November 2015
4311:on 25 November 2015
4285:on 25 November 2015
4250:on 26 November 2015
4220:on 26 November 2015
3692:on 7 September 2015
3185:on 26 November 2015
3056:on 25 November 2015
3009:on 18 November 2015
2627:on 19 November 2015
2555:on 18 November 2015
2492:on 18 November 2015
2444:on 18 November 2015
2274:on 18 November 2015
2200:on 18 November 2015
2169:. 7 September 2014.
2058:on 26 November 2015
2029:on 17 November 2019
1986:on 18 November 2015
1960:on 17 November 2015
1886:on 18 November 2015
1762:on 18 November 2015
1729:on 18 November 2015
1703:on 18 November 2015
1605:on 18 November 2015
1579:on 24 November 2015
1408:on 21 November 2015
1379:on 18 November 2015
707:Money Saving Expert
590:Aims and principles
564:documentary called
437:Nuffield Foundation
106: /
23:
6530:Massachusetts PIRG
6098:Competition Bureau
5694:Cooling-off period
5684:Consumer complaint
5654:Airline complaints
5461:Stiftung Warentest
5337:Stiftung Warentest
5064:In other countries
4924:(ASIN: B0010X9XEA)
4668:on 1 November 2016
4445:www.england.nhs.uk
3885:on 19 October 2015
3483:on 8 December 2015
3423:on 8 December 2015
3384:on 8 December 2015
3354:on 8 December 2015
3325:on 8 December 2015
3270:on 8 December 2015
3240:on 20 October 2015
2939:. 10 February 2016
2238:civilsociety.co.uk
2004:Fisher, G. (2009)
1241:. There is also a
1149:
996:Equality Committee
842:consumer education
651:
333:
216:and also known as
115:51.51778; -0.09750
21:
6644:
6643:
6585:Rhode Island PIRG
6575:Pennsylvania PIRG
5834:Joyce Elaine Roop
5708:Extended warranty
5535:The Investigators
5287:Consumer Watchdog
5084:
5083:
5002:(Chief Executive)
4804:on 21 August 2015
3682:"Private renters"
3662:on 27 August 2015
2869:. 5 February 2015
2167:independent.co.uk
2143:on 7 January 2016
1227:Western Australia
1050:limited companies
990:Chair's Committee
905:Universal Credit
846:Trading Standards
596:England and Wales
467:England and Wales
403:Chislehurst Caves
363:Soroptomist Clubs
207:
206:
155:(Chief Executive)
6684:
6505:Connecticut PIRG
6460:
6459:
6447:
6446:
6434:
6433:
6421:
6420:
6414:
6413:
6386:
6385:
6373:
6372:
6360:
6359:
6347:
6346:
6334:
6333:
6321:
6320:
6308:
6307:
6295:
6294:
6282:
6281:
6269:
6268:
6251:
6250:
6238:
6237:
6225:
6224:
6212:
6211:
6199:
6198:
6186:
6185:
6173:
6172:
6160:
6159:
6147:
6146:
6134:
6133:
6121:
6120:
6108:
6107:
6095:
6094:
6077:
6076:
6064:
6063:
6051:
6050:
6038:
6037:
6025:
6024:
6012:
6011:
5999:
5998:
5986:
5985:
5973:
5972:
5960:
5959:
5839:Donald Kemp Ross
5426:Ethical Consumer
5405:Consumer Reports
5111:
5104:
5097:
5088:
5087:
5011:
4988:
4979:
4972:
4965:
4956:
4955:
4879:
4878:
4876:
4868:
4862:
4861:
4859:
4857:
4848:. Archived from
4838:
4832:
4831:
4820:
4814:
4813:
4811:
4809:
4800:. Archived from
4790:
4784:
4783:
4781:
4779:
4768:
4762:
4761:
4755:
4747:
4741:
4740:
4738:
4736:
4731:on 8 August 2016
4727:. Archived from
4717:
4711:
4710:
4708:
4706:
4701:on 12 March 2016
4697:. Archived from
4687:
4678:
4677:
4675:
4673:
4664:. Archived from
4654:
4648:
4647:
4636:
4630:
4629:
4627:
4625:
4616:. Archived from
4606:
4600:
4599:
4597:
4595:
4589:Third Force News
4580:
4574:
4573:
4572:. November 2012.
4567:
4559:
4553:
4552:
4539:
4533:
4532:
4530:
4528:
4519:. Archived from
4513:
4507:
4506:
4504:
4502:
4493:. Archived from
4487:
4478:
4471:
4465:
4462:
4456:
4455:
4453:
4451:
4436:
4430:
4429:
4427:
4425:
4416:. Archived from
4414:"All our impact"
4410:
4404:
4403:
4401:
4399:
4390:. Archived from
4384:
4378:
4377:
4375:
4373:
4364:. Archived from
4358:
4352:
4351:
4340:
4334:
4327:
4321:
4320:
4318:
4316:
4307:. Archived from
4301:
4295:
4294:
4292:
4290:
4281:. Archived from
4275:"All our impact"
4271:
4260:
4259:
4257:
4255:
4246:. Archived from
4236:
4230:
4229:
4227:
4225:
4216:. Archived from
4206:
4200:
4199:
4197:
4195:
4186:. Archived from
4180:
4174:
4173:
4171:
4169:
4160:. Archived from
4154:
4145:
4144:
4142:
4140:
4131:. Archived from
4125:
4119:
4118:
4107:
4101:
4100:
4098:
4096:
4082:
4076:
4075:
4073:
4071:
4057:
4051:
4050:
4048:
4046:
4032:
4026:
4025:
4023:
4021:
4007:
4001:
4000:
3998:
3996:
3987:. Archived from
3977:
3971:
3970:
3968:
3966:
3957:. Archived from
3951:
3945:
3944:
3942:
3940:
3926:
3920:
3919:
3917:
3915:
3901:
3895:
3894:
3892:
3890:
3881:. Archived from
3871:
3865:
3864:
3862:
3860:
3846:
3840:
3839:
3837:
3835:
3826:. Archived from
3816:
3810:
3809:
3798:
3792:
3791:
3789:
3787:
3778:. Archived from
3768:
3762:
3761:
3759:
3757:
3748:. Archived from
3738:
3732:
3731:
3729:
3727:
3718:. Archived from
3708:
3702:
3701:
3699:
3697:
3688:. Archived from
3678:
3672:
3671:
3669:
3667:
3658:. Archived from
3648:
3642:
3641:
3639:
3637:
3628:. Archived from
3622:
3616:
3615:
3613:
3611:
3597:
3591:
3590:
3588:
3586:
3575:
3569:
3568:
3566:
3564:
3550:
3544:
3543:
3541:
3539:
3534:. 1 October 2015
3524:
3518:
3517:
3515:
3513:
3499:
3493:
3492:
3490:
3488:
3479:. Archived from
3469:
3463:
3462:
3460:
3458:
3449:. Archived from
3439:
3433:
3432:
3430:
3428:
3419:. Archived from
3409:
3403:
3400:
3394:
3393:
3391:
3389:
3370:
3364:
3363:
3361:
3359:
3344:
3335:
3334:
3332:
3330:
3321:. Archived from
3311:
3305:
3304:
3302:
3300:
3286:
3280:
3279:
3277:
3275:
3266:. Archived from
3256:
3250:
3249:
3247:
3245:
3236:. Archived from
3226:
3220:
3219:
3217:
3215:
3201:
3195:
3194:
3192:
3190:
3175:
3169:
3168:
3166:
3164:
3144:
3138:
3137:
3135:
3133:
3121:
3115:
3114:
3112:
3110:
3096:
3090:
3089:
3083:
3075:
3066:
3065:
3063:
3061:
3052:. Archived from
3042:
3036:
3035:
3025:
3019:
3018:
3016:
3014:
2999:
2993:
2992:
2990:
2988:
2977:
2971:
2970:
2968:
2966:
2955:
2949:
2948:
2946:
2944:
2933:
2927:
2926:
2924:
2922:
2913:. Archived from
2907:
2901:
2900:
2898:
2896:
2885:
2879:
2878:
2876:
2874:
2859:
2853:
2852:
2850:
2848:
2836:
2830:
2829:
2827:
2825:
2810:
2799:
2798:
2783:
2777:
2776:
2774:
2772:
2766:
2760:. Archived from
2759:
2751:
2745:
2744:
2742:
2740:
2724:
2718:
2717:
2715:
2713:
2702:
2689:
2688:
2686:
2684:
2665:
2659:
2658:
2656:
2654:
2643:
2637:
2636:
2634:
2632:
2617:
2611:
2610:
2604:
2596:
2590:
2589:
2587:
2585:
2574:
2565:
2564:
2562:
2560:
2545:
2539:
2538:
2532:
2524:
2522:
2520:
2508:
2502:
2501:
2499:
2497:
2482:
2476:
2475:
2473:
2471:
2460:
2454:
2453:
2451:
2449:
2434:
2428:
2427:
2421:
2413:
2411:
2409:
2397:
2386:
2385:
2383:
2381:
2366:
2360:
2359:
2357:
2355:
2341:
2335:
2334:
2332:
2330:
2319:
2313:
2312:
2310:
2308:
2293:
2284:
2283:
2281:
2279:
2264:
2251:
2248:
2242:
2241:
2230:
2224:
2223:
2216:
2210:
2209:
2207:
2205:
2190:
2184:
2177:
2171:
2170:
2159:
2153:
2152:
2150:
2148:
2133:
2127:
2126:
2124:
2122:
2106:
2095:
2094:
2092:
2090:
2074:
2068:
2067:
2065:
2063:
2048:
2039:
2038:
2036:
2034:
2025:. Archived from
2015:
2009:
2002:
1996:
1995:
1993:
1991:
1976:
1970:
1969:
1967:
1965:
1950:
1944:
1943:
1941:
1939:
1928:
1922:
1921:
1919:
1917:
1902:
1896:
1895:
1893:
1891:
1882:. Archived from
1872:
1866:
1865:
1863:
1861:
1850:
1841:
1840:
1838:
1836:
1825:
1819:
1818:
1816:
1814:
1803:
1797:
1796:
1794:
1792:
1778:
1772:
1771:
1769:
1767:
1758:. Archived from
1748:
1739:
1738:
1736:
1734:
1719:
1713:
1712:
1710:
1708:
1693:
1684:
1683:
1672:
1666:
1665:
1663:
1661:
1646:
1640:
1639:
1637:
1635:
1624:
1615:
1614:
1612:
1610:
1595:
1589:
1588:
1586:
1584:
1569:
1563:
1562:
1560:
1558:
1552:
1545:
1537:
1531:
1530:
1524:
1516:
1504:
1491:
1490:
1488:
1486:
1472:
1466:
1465:
1463:
1455:
1418:
1417:
1415:
1413:
1398:
1389:
1388:
1386:
1384:
1375:. Archived from
1365:
1359:
1358:
1356:
1354:
1343:
1324:
1321:
1315:
1312:
1306:
1294:
1207:In other nations
1184:Northern Ireland
1104:and before that
1070:Northern Ireland
1066:Northern Ireland
899:Mad about the ad
887:Talk about abuse
724:welfare benefits
600:Northern Ireland
536:Consumer Futures
524:Consumer Futures
471:Northern Ireland
462:Cyngor ar Bopeth
427:Post-war history
407:prisoners of war
290:and in 2015 the
218:Cyngor ar Bopeth
203:
200:
198:
196:
121:
120:
118:
117:
116:
111:
107:
104:
103:
102:
99:
31:
24:
20:
6692:
6691:
6687:
6686:
6685:
6683:
6682:
6681:
6657:Citizens Advice
6647:
6646:
6645:
6640:
6604:
6595:Washington PIRG
6550:New Mexico PIRG
6545:New Jersey PIRG
6495:California PIRG
6476:
6474:
6473:Public Interest
6467:
6454:
6441:
6428:
6415:
6408:
6401:
6399:
6393:
6380:
6367:
6354:
6341:
6328:
6315:
6302:
6289:
6276:
6263:
6245:
6232:
6219:
6206:
6193:
6180:
6167:
6154:
6141:
6128:
6115:
6102:
6089:
6071:
6058:
6045:
6032:
6019:
6006:
5993:
5980:
5967:
5954:
5947:
5945:
5939:
5935:Witness Service
5864:
5858:
5849:Celeste Thorson
5844:Gene Russianoff
5824:Anthony Pollina
5809:Florence Kelley
5762:
5642:
5610:
5563:Rip Off Britain
5521:Food Inspectors
5473:
5454:Spendere Meglio
5371:
5367:UFC-Que Choisir
5327:Open Food Facts
5297:Konsumentenbund
5277:Consumers Union
5217:Consumer Direct
5202:ConsumerLab.com
5197:Consumentenbond
5167:Citizens Advice
5120:
5115:
5085:
5080:
5059:
5049:
5045:Witness Service
5028:
5012:
5003:
4990:
4987:Citizens Advice
4986:
4983:
4931:
4896:, Pluto Press.
4887:
4885:Further reading
4882:
4877:(Report). 2012.
4874:
4870:
4869:
4865:
4855:
4853:
4840:
4839:
4835:
4822:
4821:
4817:
4807:
4805:
4792:
4791:
4787:
4777:
4775:
4770:
4769:
4765:
4753:
4749:
4748:
4744:
4734:
4732:
4719:
4718:
4714:
4704:
4702:
4689:
4688:
4681:
4671:
4669:
4662:money.aol.co.uk
4656:
4655:
4651:
4638:
4637:
4633:
4623:
4621:
4608:
4607:
4603:
4593:
4591:
4581:
4577:
4565:
4561:
4560:
4556:
4551:. 16 June 2005.
4541:
4540:
4536:
4526:
4524:
4515:
4514:
4510:
4500:
4498:
4489:
4488:
4481:
4472:
4468:
4463:
4459:
4449:
4447:
4437:
4433:
4423:
4421:
4412:
4411:
4407:
4397:
4395:
4394:on 9 March 2018
4386:
4385:
4381:
4371:
4369:
4360:
4359:
4355:
4342:
4341:
4337:
4328:
4324:
4314:
4312:
4303:
4302:
4298:
4288:
4286:
4273:
4272:
4263:
4253:
4251:
4238:
4237:
4233:
4223:
4221:
4208:
4207:
4203:
4193:
4191:
4190:on 9 March 2018
4182:
4181:
4177:
4167:
4165:
4164:on 9 March 2018
4156:
4155:
4148:
4138:
4136:
4135:on 7 March 2016
4127:
4126:
4122:
4109:
4108:
4104:
4094:
4092:
4090:Citizens Advice
4084:
4083:
4079:
4069:
4067:
4065:Citizens Advice
4059:
4058:
4054:
4044:
4042:
4040:Citizens Advice
4034:
4033:
4029:
4019:
4017:
4015:Citizens Advice
4009:
4008:
4004:
3994:
3992:
3991:on 25 July 2015
3979:
3978:
3974:
3964:
3962:
3961:on 6 March 2016
3953:
3952:
3948:
3938:
3936:
3934:Citizens Advice
3928:
3927:
3923:
3913:
3911:
3909:Citizens Advice
3903:
3902:
3898:
3888:
3886:
3879:Citizens Advice
3875:"Advice trends"
3873:
3872:
3868:
3858:
3856:
3854:Citizens Advice
3848:
3847:
3843:
3833:
3831:
3818:
3817:
3813:
3800:
3799:
3795:
3785:
3783:
3782:on 7 March 2016
3770:
3769:
3765:
3755:
3753:
3752:on 9 March 2018
3740:
3739:
3735:
3725:
3723:
3722:on 9 March 2018
3710:
3709:
3705:
3695:
3693:
3686:Citizens Advice
3680:
3679:
3675:
3665:
3663:
3656:Citizens Advice
3650:
3649:
3645:
3635:
3633:
3632:on 9 March 2018
3624:
3623:
3619:
3609:
3607:
3605:Citizens Advice
3599:
3598:
3594:
3584:
3582:
3577:
3576:
3572:
3562:
3560:
3558:Citizens Advice
3552:
3551:
3547:
3537:
3535:
3532:Citizens Advice
3526:
3525:
3521:
3511:
3509:
3507:Citizens Advice
3501:
3500:
3496:
3486:
3484:
3477:Citizens Advice
3471:
3470:
3466:
3456:
3454:
3453:on 25 July 2015
3447:Citizens Advice
3441:
3440:
3436:
3426:
3424:
3417:Citizens Advice
3411:
3410:
3406:
3401:
3397:
3387:
3385:
3378:Citizens Advice
3372:
3371:
3367:
3357:
3355:
3346:
3345:
3338:
3328:
3326:
3319:Citizens Advice
3313:
3312:
3308:
3298:
3296:
3294:Citizens Advice
3288:
3287:
3283:
3273:
3271:
3264:Citizens Advice
3258:
3257:
3253:
3243:
3241:
3234:Citizens Advice
3228:
3227:
3223:
3213:
3211:
3209:Citizens Advice
3203:
3202:
3198:
3188:
3186:
3177:
3176:
3172:
3162:
3160:
3153:The Independent
3145:
3141:
3131:
3129:
3122:
3118:
3108:
3106:
3104:Citizens Advice
3098:
3097:
3093:
3081:
3077:
3076:
3069:
3059:
3057:
3050:Citizens Advice
3044:
3043:
3039:
3034:. 10 June 2016.
3027:
3026:
3022:
3012:
3010:
3001:
3000:
2996:
2986:
2984:
2979:
2978:
2974:
2964:
2962:
2957:
2956:
2952:
2942:
2940:
2935:
2934:
2930:
2920:
2918:
2917:on 6 March 2016
2909:
2908:
2904:
2894:
2892:
2887:
2886:
2882:
2872:
2870:
2861:
2860:
2856:
2846:
2844:
2837:
2833:
2823:
2821:
2811:
2802:
2785:
2784:
2780:
2770:
2768:
2767:on 4 March 2016
2764:
2757:
2753:
2752:
2748:
2738:
2736:
2735:on 3 March 2016
2725:
2721:
2711:
2709:
2704:
2703:
2692:
2682:
2680:
2667:
2666:
2662:
2652:
2650:
2645:
2644:
2640:
2630:
2628:
2619:
2618:
2614:
2607:Citizens Advice
2602:
2598:
2597:
2593:
2583:
2581:
2576:
2575:
2568:
2558:
2556:
2547:
2546:
2542:
2526:
2525:
2518:
2516:
2509:
2505:
2495:
2493:
2484:
2483:
2479:
2469:
2467:
2462:
2461:
2457:
2447:
2445:
2436:
2435:
2431:
2415:
2414:
2407:
2405:
2398:
2389:
2379:
2377:
2367:
2363:
2353:
2351:
2349:Citizens Advice
2343:
2342:
2338:
2328:
2326:
2321:
2320:
2316:
2306:
2304:
2303:on 7 March 2016
2295:
2294:
2287:
2277:
2275:
2266:
2265:
2254:
2249:
2245:
2232:
2231:
2227:
2218:
2217:
2213:
2203:
2201:
2192:
2191:
2187:
2178:
2174:
2161:
2160:
2156:
2146:
2144:
2135:
2134:
2130:
2120:
2118:
2117:on 5 March 2016
2107:
2098:
2088:
2086:
2085:on 3 March 2016
2075:
2071:
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2023:Citizens Advice
2017:
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1221:outside of the
1215:
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1180:
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1131:
1076:are members of
1018:
999:Cymru Committee
981:
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866:
722:management and
716:
685:are registered
643:
613:Confidentiality
592:
532:Witness Service
504:
429:
412:The Independent
317:
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300:Witness Service
263:advice charity
210:Citizens Advice
197:.citizensadvice
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149:
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22:Citizens Advice
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6597:
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6532:
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6507:
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5854:Michael Vernon
5851:
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5207:Consumer Alert
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5000:Clare Moriarty
4998:
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4959:
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4929:External links
4927:
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4798:www.cab.org.nz
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4774:. Cabwa.com.au
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2843:. Mirror.co.uk
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2515:. Third Sector
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2404:. Third Sector
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2010:
1997:
1971:
1945:
1923:
1905:Jack Simpson.
1897:
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1842:
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1809:. Cabwa.com.au
1798:
1786:Chelmsford CAB
1773:
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1211:Main article:
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1155:(SACAB), is a
1133:Main article:
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1038:administrators
1026:United Kingdom
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610:A free service
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528:Victim Support
503:
502:Recent history
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6609:Environmental
6607:
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6580:Michigan PIRG
6578:
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6555:New York PIRG
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6500:Colorado PIRG
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5570:Rogue Traders
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5125:Organizations
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4902:9780745302812
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4794:"Our history"
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6590:Vermont PIRG
6570:Ontario PIRG
6510:Georgia PIRG
6490:Arizona PIRG
5925:Pension Wise
5863:Governmental
5829:Phil Radford
5789:Arshad Hasan
5784:Ted Halstead
5674:Class action
5635:
5630:ICRT Members
5628:
5621:
5603:
5598:That's Life!
5596:
5589:
5584:Street Cents
5582:
5577:Short Change
5575:
5568:
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5505:
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5054:Partnerships
5040:Pension Wise
5017:Organisation
4985:
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2867:The Guardian
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2083:the original
2079:"Organising"
2072:
2060:. Retrieved
2056:the original
2052:"Harlow CAB"
2031:. Retrieved
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2022:
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2005:
2000:
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1974:
1962:. Retrieved
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1948:
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1879:
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1831:. Cab.org.nz
1823:
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1801:
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1755:
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1655:The Guardian
1654:
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1239:South Island
1216:
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1016:Organisation
985:
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965:
961:
952:social media
941:payday loans
929:volunteering
913:
879:
871:
867:
839:
835:Pension Wise
827:homelessness
805:
798:
763:
748:
717:
703:Martin Lewis
680:
656:Third Sector
654:
652:
635:
626:Lord Denning
622:
619:Independence
616:Impartiality
593:
565:
559:
552:
549:
540:Pension Wise
512:
505:
461:
459:
452:
430:
421:World War II
410:
399:World War II
366:
359:Rotary Clubs
349:
346:World War II
334:
304:Pension Wise
281:
253:World War II
250:
246:
217:
213:
212:(previously
209:
208:
181:Volunteers
127:Area served
18:
6631:Green Corps
6485:Alaska PIRG
6400:competition
5946:competition
5819:Ralph Nader
5723:Food safety
5556:Marketplace
5357:Test Achats
5342:StopBadware
5227:Consumer NZ
4824:"CAB Spain"
4705:23 February
4624:12 December
4594:12 December
3132:23 February
3060:23 February
2965:23 February
2895:23 February
2873:23 February
2847:25 November
2824:25 November
2739:23 February
2706:"HECA Home"
2653:23 February
2584:23 February
2559:23 February
2408:25 November
2380:25 November
2307:23 February
2147:23 February
2121:23 February
2089:23 February
2033:17 November
1990:25 November
1964:25 November
1860:25 November
1791:25 November
1766:25 November
1733:25 November
1697:"Campaigns"
1609:25 November
1583:25 November
1231:New Zealand
1046:immigration
874:Westminster
732:immigration
705:founder of
576:bedroom tax
507:Gillian Guy
296:Gillian Guy
288:anniversary
273:New Zealand
171:Employees
113: /
89:Coordinates
6651:Categories
6402:regulators
5948:regulators
5814:James Love
5794:Tom Hucker
5779:Joanna Guy
5713:Fair trade
5478:Television
5433:Finanztest
5391:Beobachter
4995:Key people
4916:0718827538
4856:8 November
4808:25 October
4778:31 October
4672:31 October
4568:(Report).
4527:31 October
4501:31 October
4372:31 October
4362:"#CABLive"
4315:1 November
4289:31 October
4254:1 November
4224:1 November
4139:1 November
4095:1 November
4070:1 November
4045:1 November
4020:1 November
3995:1 November
3965:1 November
3939:5 November
3914:5 November
3889:24 October
3859:24 October
3834:1 November
3786:1 November
3756:1 November
3726:1 November
3696:5 November
3666:5 November
3610:24 October
3585:31 October
3563:1 November
3538:1 November
3512:1 November
3487:31 October
3457:31 October
3427:1 November
3388:24 October
3358:24 October
3329:5 November
3299:5 November
3274:5 November
3244:24 October
3214:5 November
3189:5 November
3163:5 November
3109:5 November
3013:31 October
2987:31 October
2795:0745302815
2771:6 December
2712:1 November
2631:31 October
2519:31 October
2496:31 October
2470:31 October
2448:1 November
2329:1 November
2278:1 November
2204:5 November
2062:1 November
1938:31 October
1916:31 October
1890:1 November
1835:1 November
1813:31 October
1707:1 November
1660:21 October
1634:31 October
1557:2 November
1412:1 November
1383:21 October
1353:1 November
1331:References
1299:apostrophe
1268:Law Centre
1157:registered
979:Governance
850:regulators
795:solicitors
736:employment
714:Advicework
699:Jo Swinson
381:) and the
267:including
148:Key people
101:00°05′51″W
98:51°31′04″N
6565:Ohio PIRG
6520:Iowa PIRG
5902:INDEPABIS
5799:Jim Jontz
5738:Ombudsman
5664:Antitrust
5440:Guter Rat
5384:Akher Saa
5376:Magazines
5307:Foodwatch
5147:CableHell
1247:Gibraltan
808:Macmillan
687:charities
671:Newcastle
377:(now the
325:Godalming
277:Gibraltar
269:Australia
161:Revenue
6398:Historic
5865:entities
5605:Watchdog
5282:CU Japan
5033:Services
4548:BBC News
3157:Archived
2683:27 April
2677:Archived
2529:cite web
2418:cite web
2354:8 August
1856:. Cab.gi
1680:BBC News
1548:Archived
1521:cite web
1257:See also
1145:Scotland
1098:Casebook
1089:training
1074:Scotland
1034:trustees
1030:advisers
939:capping
800:pro bono
782:benefits
740:landlord
695:pro bono
604:Scotland
545:AdviceUK
443:and the
234:consumer
75:Location
5944:Current
5500:Fair Go
5322:Labdoor
4735:14 June
4450:8 March
4424:8 March
4398:8 March
4194:8 March
4168:8 March
3636:8 March
2943:3 March
2921:3 March
1782:"About"
1485:7 March
1243:Spanish
1219:nations
1160:charity
1058:England
1024:in the
948:hashtag
945:Twitter
921:poverty
823:housing
819:Shelter
816:charity
790:housing
778:website
766:English
728:housing
641:Funding
628:, then
516:quangos
494:, and
315:Origins
310:History
292:charity
284:British
238:housing
190:Website
39:Founded
6477:(PIRG)
6461:
6448:
6435:
6422:
6387:
6374:
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6013:
6000:
5987:
5974:
5961:
5767:People
5699:Credit
5647:Issues
5591:Target
5468:Which?
5447:Pirkka
5398:Choice
5162:Choice
4914:
4900:
2793:
1854:"gcab"
916:impact
910:Impact
812:cancer
774:Google
759:online
755:e-mail
744:tenant
602:, and
555:online
389:, the
385:, the
371:London
329:Surrey
275:, and
139:Method
69:Advice
60:279057
5615:Lists
5528:Gruen
5419:dTest
4875:(PDF)
4754:(PDF)
4566:(PDF)
3082:(PDF)
2765:(PDF)
2758:(PDF)
2603:(PDF)
1551:(PDF)
1544:(PDF)
1462:(PDF)
1284:Notes
1235:North
1201:Welsh
1196:Wales
1102:Petra
1062:Wales
1042:legal
788:with
770:Wales
753:, by
751:phone
676:Derby
572:Wales
355:Toc H
226:legal
222:Welsh
175:7,000
65:Focus
5703:debt
5701:and
5317:ICRT
5142:BEUC
5132:ANEC
4912:ISBN
4898:ISBN
4858:2015
4810:2015
4780:2015
4737:2016
4707:2016
4674:2016
4626:2015
4596:2015
4529:2015
4503:2015
4452:2018
4426:2018
4400:2018
4374:2015
4317:2015
4291:2015
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