229:
underwear. He then turns on the household computer, visiting a pornography website, and begins masturbating into a pair of the actor's underwear. The tradesman performs this act at least twice during the segment. This particular episode focused around this one hidden camera trial with trials of other carpet cleaners not aired. Neither the company the carpet cleaner worked for was named, nor was the tradesman. The matter was referred to the New
Zealand Police and the tradesman was charged with burglary and wilfully accessing a computer. The tradesman was fired from his job and granted name suppression.
1668:
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from repairing appliances in the home to building, electrical or plumbing work. The test is not only to see the standard of the work carried out but also the actions of the worker, whether they wander into rooms of the house they have no reason to be in, and whether the worker acts in a professional manner.
285:
test family test a chosen product. In this test about 5 brands of a particular product are tested by the family. The test is done by placing each brand on a colour-coded dish, with the family members unaware of what brand they are testing. Food items are usually taken to a lab to run other tests on
298:
Introduced in the 2007 series, Brooke follows up on personal stories by consumers that have been ripped off, poorly dealt with or misled about a certain product. Some stories are not hard luck stories, but just stories that cover wider issues and interviewing experts or affected parties. The dodgy
228:
In May 2012 a hidden camera trial was aired revealing a carpet cleaner performing an indecent act in the actor's home. Within minutes of the occupant leaving the house, the tradesman was filmed sniffing various items of clothing in a laundry basket and later spraying perfume onto a pair of woman's
216:
has its own hidden camera house, which is located in a different area of New
Zealand each season. The house has hidden cameras throughout and is used to send various tradesmen there to carry out work. The tradesmen are left in the home alone while the occupant of the house goes out. Jobs can range
260:
These trials were more common in the earlier seasons. A fault is created in an appliance, such as a TV set, microwave, or DVD player, and the item is then taken to repair outlets. When the appliance is returned to the actor, the presenters then check to see whether the appliance has actually been
224:
uses for filming in
Tauranga was uncovered by an electrician who had been called to fit a power point in the bedroom. The electrician started the job but quickly suspected something was out of the ordinary when he noticed a diary lying open next to where he was working, bikinis on the bed, and
338:
This was regular segment in all of the earlier seasons from 1999 to 2003. A role play was done with two actors who would get into a different situation each week and would then ask what their rights were in this situation. The screen would then cut to David
Russell from the
307:
An occasional feature on the show. What's Up With That? looks at issues consumers may face. For example, one week a segment was covered on paying a fee for a cancelled appointment. Another example was retailers selling items marked as 'Not for
Individual Sale' individually.
237:
Some trials have involved an actor visiting a restaurant or other food service place and while dining there taking a sample of the food purchased. The sample is sent to a lab for analysis. The standard of the service and any hygiene practices are also examined.
241:
The 16 June 2009 edition of the consumer show featured a hidden camera segment assessing the hygiene standards of eight
Auckland cafes, and claimed chicken from Cafe Cézanne contained high levels of faecal coliforms.
286:
the product as well. The test family are used for most product checks, but for some products a group of students or experts in a particular industry may be used. The test family changes every year and is typically a
189:
In these trials, young actors under the age of 18 are sent into a store to purchase an item restricted to persons aged 18 or over, such as cigarettes, pornographic material and alcohol. The actor is given an expired
321:
Part of the 2008 series, each week
Jeanette looked at buying a particular item second hand. An expert told consumers what to look for, how much to expect to pay and which brands were the best to choose from.
343:, who would explain what the consumer's rights were in this situation. The role play would continue, and as various points were raised, again David would explain the consumer's rights.
225:
photographs of women. He also found a hidden camera in a smoke alarm. He left the job immediately and phoned his lawyer who advised him not to continue. This event has not aired yet.
366:
apologized to
Ponsonby's Cafe Cézanne for airing an unverifiable report that accused Cézanne of selling food contaminated with fecal coliform. In September 2009
46:
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A segment in the 2006 series, it covered anything that most likely annoyed the consumer, from slow service or poor service to parking fines.
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liquor trial, there was a record broken for the youngest ever actor used in the trial: a 10-year-old girl, who was allowed to buy alcohol.
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1937:
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with mostly teenage children. The first and most well-recognized test family were the Coombs, who were the test family for three years.
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card or less change than required to purchase the item, so they do not purchase the items in question. (To avoid legal consequences to
1957:
1912:
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157:. The show ran for 14 seasons and remained one of New Zealand's highest rated factual programs and had won one Qantas Media Award.
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If you are removing this template without fixing the naming style to one supported by WP:NCTV, please add the article to
398:
181:
in 1999. It is used to reveal trades people and shops misconduct and illegal behaviour, including urinating in showers.
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bottle fills, children's visits to Santa (2006 Christmas
Special) and standards of services such as public toilets.
249:
from the cafes were incorrectly coded and they were unable to confirm which one had produced the contaminated food.
1725:
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1978:
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repaired and the standard of the repair, as well as the time taken to repair the appliance and the cost.
1021:
855:
252:
Subsequently, the owners of Cafe Cézanne has started legal proceedings against Top Shelf
Productions.
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and the actor since the trials are not legally-sanctioned controlled purchase operations).
8:
1998:
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TV3 released a statement on behalf of production company Top Shelf Productions admitting
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apologized for incorrectly calling the Pakuranga Lotto Shop the Lucky Lotto Shop.
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350:, the show partnered with the Consumer's Institute, offering discounted
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This has been a major part of the show since the launch of
149:
was a New Zealand consumer advice show. It was hosted by
399:"Bay of Plenty Times - local, business and sports news"
47:
Category:Television articles with disputed naming style
1787:
Channel Islands Competition and Regulatory Authorities
1752:
United States Department of Justice Antitrust Division
1674:
Ministry of Commerce of the People's Republic of China
35:
news uses a disambiguation style that does not follow
1260:
Federal Office of Consumer Protection and Food Safety
500:
Association of Community Organizations for Reform Now
160:Former hosts included Leanne Malcolm, Ian Orchard,
1404:Comisión Nacional de los Mercados y la Competencia
419:
2011:
1352:Australian Competition & Consumer Commission
167:
1430:Competition and Consumer Protection Commission
425:
465:
208:
311:
1635:International Financial Services Commission
1326:Administrative Council for Economic Defense
325:
2040:2012 New Zealand television series endings
550:Citizens Advice outside the United Kingdom
472:
458:
2035:1999 New Zealand television series debuts
1391:Comisión Federal de Competencia Económica
1116:Telephone Consumer Protection Act of 1991
1739:Superintendency of Industry and Commerce
715:Swiss Alliance of Consumer Organisations
255:
2030:Three (TV channel) original programming
1661:Jersey Competition Regulatory Authority
479:
302:
172:
57:1999 New Zealand TV series or programme
2012:
1293:Water Industry Commission for Scotland
600:Consumer Rights Commission of Pakistan
269:The other trials have included taxis,
2020:Consumer protection television series
1813:National Board for Prices and Incomes
1283:Office for Fair Trading (Isle of Man)
453:
1826:Securities Commission of New Zealand
1269:National Homelessness Advice Service
1245:Consumer Financial Protection Bureau
428:"Cafe ruined by Target's false slur"
232:
17:
2055:2010s New Zealand television series
2050:2000s New Zealand television series
2045:1990s New Zealand television series
1526:Directorate-General for Competition
1513:Competition and Consumer Commission
1255:Financial Consumer Agency of Canada
333:
13:
620:Consumers' Federation of Australia
14:
2066:
2025:New Zealand television news shows
1713:Philippine Competition Commission
1687:Netherlands Competition Authority
1622:International Competition Network
1443:Competition and Markets Authority
1250:European Consumer Centres Network
1091:List of food labeling regulations
585:Consumer Federation of California
520:Chamber for Workers and Employees
316:
1818:
1805:
1792:
1779:
1772:
1744:
1731:
1726:Queensland Competition Authority
1718:
1705:
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1653:
1640:
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1505:
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1453:
1435:
1422:
1409:
1396:
1383:
1370:
1357:
1344:
1331:
1318:
555:Connecticut Citizen Action Group
413:"Target carpet cleaner in court"
276:
184:
22:
1700:Norwegian Competition Authority
1278:Office for Fair Trading (Malta)
877:Fight Back! with David Horowitz
426:Lewis, Rebecca (28 June 2009).
293:
264:
986:List of consumer organizations
710:Swedish Consumers' Association
605:Consumer Rights Directive 2011
405:
391:
220:In March 2011, the house that
1:
1989:League of Conservation Voters
1648:Italian Competition Authority
1240:Bureau of Consumer Protection
540:Citizens Advice International
385:
1578:Federal Antimonopoly Service
655:Consumer Watchdog (Botswana)
357:
168:Current features on the show
7:
1979:Bioscience Resource Project
1617:Financial Markets Authority
1448:Competition Appeal Tribunal
610:Consumers Council of Canada
373:
10:
2071:
1378:Autorité de la concurrence
1365:Autoridade da Concorrência
1022:Anti-competitive practices
912:Joe Lycett's Got Your Back
209:Hidden camera house trials
1971:
1834:
1760:
1306:
1225:
1129:
1009:
977:
840:
738:
535:Citizens Advice Edinburgh
487:
312:Past features on the show
119:
109:
104:
96:
91:
83:
69:
62:
1604:Federal Trade Commission
1081:Federal Trade Commission
575:Consumer Council of Fiji
545:Citizens Advice Scotland
354:magazine subscriptions.
346:In the early seasons of
326:Things That Hack You Off
1487:Competition Commission
1474:Competition Commission
1339:Anti-Monopoly Committee
1235:Banking Standards Board
856:Don't Get Done, Get Dom
675:Franchisees and Dealers
625:Consumers International
1500:Competition Commission
1273:Office of Fair Trading
1032:Better Business Bureau
615:Consumers' Association
515:Center for Auto Safety
433:The New Zealand Herald
1800:Industrial Commission
1591:Federal Cartel Office
1565:Fair Trade Commission
1552:Fair Trade Commission
1539:Fair Trade Commission
1121:Transparency (market)
1052:Consumer organization
1042:Competition regulator
1000:Consumer organization
595:Consumer organization
256:Service/repair trials
1984:Environmental Action
1106:Planned obsolescence
775:Consumers' Checkbook
725:Truth in Advertising
695:Option consommateurs
630:Consumers' Coalition
303:What's Up With That?
173:Hidden camera trials
43:and needs attention.
1999:Environment America
1923:North Carolina PIRG
1417:Commerce Commission
1096:Mandatory labelling
635:Consumers' Research
481:Consumer protection
341:Consumers Institute
299:operator is named.
155:Brooke Howard-Smith
78:Brooke Howard-Smith
1893:Massachusetts PIRG
1461:Competition Bureau
1057:Cooling-off period
1047:Consumer complaint
1017:Airline complaints
824:Stiftung Warentest
700:Stiftung Warentest
164:and Janet Wilson.
2007:
2006:
1948:Rhode Island PIRG
1938:Pennsylvania PIRG
1197:Joyce Elaine Roop
1071:Extended warranty
898:The Investigators
650:Consumer Watchdog
233:Restaurant trials
144:
143:
84:Country of origin
55:
54:
31:The name of this
2062:
1868:Connecticut PIRG
1823:
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1471:
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1414:
1413:
1401:
1400:
1388:
1387:
1375:
1374:
1362:
1361:
1349:
1348:
1336:
1335:
1323:
1322:
1202:Donald Kemp Ross
789:Ethical Consumer
768:Consumer Reports
474:
467:
460:
451:
450:
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442:
440:
423:
417:
416:
409:
403:
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334:Know Your Rights
140:
138:
130:
128:
105:Original release
60:
59:
50:
26:
18:
2070:
2069:
2065:
2064:
2063:
2061:
2060:
2059:
2010:
2009:
2008:
2003:
1967:
1958:Washington PIRG
1913:New Mexico PIRG
1908:New Jersey PIRG
1858:California PIRG
1839:
1837:
1836:Public Interest
1830:
1817:
1804:
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1778:
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1395:
1382:
1369:
1356:
1343:
1330:
1317:
1310:
1308:
1302:
1298:Witness Service
1227:
1221:
1212:Celeste Thorson
1207:Gene Russianoff
1187:Anthony Pollina
1172:Florence Kelley
1125:
1005:
973:
926:Rip Off Britain
884:Food Inspectors
836:
817:Spendere Meglio
734:
730:UFC-Que Choisir
690:Open Food Facts
660:Konsumentenbund
640:Consumers Union
580:Consumer Direct
565:ConsumerLab.com
560:Consumentenbond
530:Citizens Advice
483:
478:
448:
438:
436:
424:
420:
411:
410:
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281:Every week the
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58:
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27:
12:
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5:
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2022:
2005:
2004:
2002:
2001:
1996:
1991:
1986:
1981:
1975:
1973:
1969:
1968:
1966:
1965:
1963:Wisconsin PIRG
1960:
1955:
1950:
1945:
1940:
1935:
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1925:
1920:
1915:
1910:
1905:
1900:
1898:Minnesota PIRG
1895:
1890:
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1865:
1860:
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1844:
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1838:Research Group
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1257:
1252:
1247:
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1229:
1223:
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1220:
1219:
1217:Michael Vernon
1214:
1209:
1204:
1199:
1194:
1189:
1184:
1179:
1174:
1169:
1167:Gene Karpinski
1164:
1159:
1154:
1149:
1144:
1139:
1137:Pamela Gilbert
1133:
1131:
1127:
1126:
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1123:
1118:
1113:
1111:Product recall
1108:
1103:
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570:Consumer Alert
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415:. 16 May 2012.
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317:Seconds Anyone
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288:nuclear family
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2018:
2017:
2015:
2000:
1997:
1995:
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1987:
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1980:
1977:
1976:
1974:
1972:Environmental
1970:
1964:
1961:
1959:
1956:
1954:
1951:
1949:
1946:
1944:
1943:Michigan PIRG
1941:
1939:
1936:
1934:
1931:
1929:
1926:
1924:
1921:
1919:
1918:New York PIRG
1916:
1914:
1911:
1909:
1906:
1904:
1903:Missouri PIRG
1901:
1899:
1896:
1894:
1891:
1889:
1888:Maryland PIRG
1886:
1884:
1881:
1879:
1878:Illinois PIRG
1876:
1874:
1871:
1869:
1866:
1864:
1863:Colorado PIRG
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933:Rogue Traders
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665:Euroconsumers
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488:Organizations
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365:
362:In June 2009
355:
353:
349:
344:
342:
331:
323:
309:
300:
291:
289:
284:
277:Product check
274:
272:
262:
253:
250:
248:
243:
239:
230:
226:
223:
218:
215:
206:
204:
199:
197:
193:
185:Retail trials
182:
180:
165:
163:
158:
156:
152:
148:
133:7 August 2012
123:February 1999
122:
118:
115:
112:
108:
103:
99:
95:
90:
86:
82:
79:
75:
72:
68:
65:
61:
48:
42:
38:
34:
29:
25:
20:
19:
16:
1953:Vermont PIRG
1933:Ontario PIRG
1873:Georgia PIRG
1853:Arizona PIRG
1288:Pension Wise
1226:Governmental
1192:Phil Radford
1152:Arshad Hasan
1147:Ted Halstead
1037:Class action
998:
993:ICRT Members
991:
984:
966:
961:That's Life!
959:
953:
952:
947:Street Cents
945:
940:Short Change
938:
931:
924:
917:
910:
903:
896:
889:
882:
875:
870:Fake Britain
868:
861:
854:
849:The Checkout
847:
829:
822:
815:
808:
801:
794:
787:
780:
773:
766:
759:
752:
745:
437:. Retrieved
431:
421:
407:
393:
367:
363:
361:
351:
347:
345:
337:
329:
320:
306:
297:
294:Shame on you
282:
280:
268:
265:Other trials
259:
251:
247:food samples
244:
240:
236:
227:
221:
219:
213:
212:
203:Christchurch
201:In the 2009
200:
195:
188:
178:
176:
159:
146:
145:
97:Running time
63:
15:
1994:Green Corps
1848:Alaska PIRG
1763:competition
1309:competition
1182:Ralph Nader
1086:Food safety
919:Marketplace
720:Test Achats
705:StopBadware
590:Consumer NZ
439:17 November
151:Carly Flynn
87:New Zealand
74:Carly Flynn
2014:Categories
1765:regulators
1311:regulators
1177:James Love
1157:Tom Hucker
1142:Joanna Guy
1076:Fair trade
841:Television
796:Finanztest
754:Beobachter
386:References
162:Greg Boyed
137:2012-08-07
100:30 minutes
92:Production
33:television
1928:Ohio PIRG
1883:Iowa PIRG
1265:INDEPABIS
1162:Jim Jontz
1101:Ombudsman
1027:Antitrust
803:Guter Rat
747:Akher Saa
739:Magazines
670:Foodwatch
510:CableHell
358:Apologies
1761:Historic
1228:entities
968:Watchdog
645:CU Japan
374:See also
352:Consumer
70:Starring
1307:Current
863:Fair Go
685:Labdoor
380:Fair Go
135: (
131: –
127:1999-02
125: (
120:Release
110:Network
41:WP:NCBC
37:WP:NCTV
1840:(PIRG)
1824:
1811:
1798:
1785:
1750:
1737:
1724:
1711:
1698:
1685:
1672:
1659:
1646:
1633:
1615:
1602:
1589:
1576:
1563:
1550:
1537:
1524:
1511:
1498:
1485:
1472:
1459:
1441:
1428:
1415:
1402:
1389:
1376:
1363:
1350:
1337:
1324:
1130:People
1062:Credit
1010:Issues
954:Target
831:Which?
810:Pirkka
761:Choice
525:Choice
368:Target
364:Target
348:Target
283:Target
222:Target
214:Target
196:Target
192:EFTPOS
179:Target
147:Target
64:Target
978:Lists
891:Gruen
782:dTest
1066:debt
1064:and
680:ICRT
505:BEUC
495:ANEC
441:2011
153:and
271:LPG
114:TV3
39:or
2016::
905:JE
430:.
76:,
473:e
466:t
459:v
443:.
401:.
139:)
129:)
49:.
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