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173:. In October 2021, a Programme Management Unit was also constituted for the superintendence, control, and management of BSKs. It includes a governing body comprising ex-officio members of the government and subsequently added ex-officio members from time to time by the governing body, special invitees, and other members from the office of PMU was constituted to govern the Bangla Sahayata Kendras.
215:(CSC) except that the services provided through BSKs are free of any service charge and are routed through a single window. They integrate all state government mandated departmental services to go online. They provide an additional channel to the departments and citizens for G2C (Government Services) services and serve as centres that physically assist citizens to avail online public services.
28:
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update, grievance redressal and final certificate or receipts. To transform the BSKs from their current role to more dynamic and citizen service-oriented centres, BSKs now also provide barcoded, digitally signed e-certificates for citizen use. At present various departments issue certificates to the citizens at the district/ block level through government officials.
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same place. He can also avail his e-ration card (department of Food & Supplies
Government of West Bengal), birth and death (department of Health and Family Welfare), disability or backward classes certificates (Backward Classes Welfare Department) all from the same online window assisted by the data entry operators, free of cost.
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The provision aims at supporting citizens with digital tools, techniques, and traits to avail of online public services without the involvement of an intermediary, for G2C services. It is a first of its kind G2C service in India. Currently, 3561 BSKs are operational in 23 districts of the state, with
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The Bangla
Sahayata Kendras (BSKs) work like aggregators at the grassroots level in West Bengal, providing multiple online public services through a single online platform. Currently, 3561 BSKs are functioning from government premises in 23 districts in West Bengal, providing people with information
176:
Currently, 3561 Bangla
Sahayata Kendras (BSKs) are functional and by the end of the year 2023, 1464 new BSKs will be operational across the state. The e-Wallet system is enabled at the BSKs that provides paid online transactional services also at the centres. In addition, the Project Management Unit
194:
in West Bengal) - of which 177 are transactional services, and 101 are
Information Services. A portal (https://bsk.wb.gov.in/) developed in-house processes all transactions and service deliveries. More services are being added through API for multiple services during the application process, status
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branch. For example: A citizen can pay his electricity bill (WBSEDCL), land mutation charges, department of Urban
Development and Municipal Affairs, land registration fees, trade license application fees, road tax of his vehicle (Vahan Seva) and many others from the same window and from the
571:
177:(PMU) is set up for effectively monitoring and operationalizing of BSK centres across the state. The operation of BSK centres is monitored daily at the state and the district level through a dedicated portal and a team of personnel. The UIDAI-led
218:
An e-wallet system provides the citizen the option to pay to the data entry operator who on behalf of the citizen uses an e-wallet to pay to the department. The e-wallet is then refilled by the data entry operator at the nearest
153:. Additionally, it includes a system of offices spread across the state, where government-appointed data entry operators assist digitally unskilled people in availing of public services free of cost.
601:
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The BSK initiative is associated with the department of
Personnel and Administrative Reforms and e-Governance of the government. It provides several crucial services.
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a plan of starting 1464 new ones by the end of 2023. More than 1 crore service requests have been served through the BSK centers by the end of 2021.
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673:
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on
Schemes, programmes, and initiatives of the state government. This interface offers 280 services for 38 administrative departments (see
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Swasthya Sathi
Prakalpa (universal health coverage scheme providing basic health cover up to Rs. 5 lakh per annum per family)
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572:"Bangla Sahayata Kendra: āĻŦāĻžāĻāĻ˛āĻž āĻ¸āĻšāĻžāĻ¯āĻŧāĻ¤āĻž āĻā§āĻ¨ā§āĻĻā§āĻ°ā§ āĻāĻ˛ā§āĻāĻā§āĻ°āĻŋāĻ āĻŦāĻŋāĻ˛ āĻĻāĻŋāĻ˛ā§āĻ āĻŽāĻŋāĻ˛āĻŦā§ āĻāĻāĻ°ā§āĻˇāĻŖā§āĻ¯āĻŧ āĻāĻžāĻĄāĻŧ! āĻā§āĻāĻžāĻŦā§ āĻāĻ°āĻŦā§āĻ¨ āĻ-āĻĒā§āĻŽā§āĻ¨ā§āĻ?"
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Yuvashree (financial assistance scheme to provide employment assistance to the unemployed youth of West Bengal)
145:) is a single-window online platform channeling all state public services for fast delivery to citizens in the
181:(Aadhaar Related Services) services at the grassroots level will be an added service provided by the BSKs.
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levels and make it easier for the people at the grassroots to have access to government services.
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A promotional advertisement of the Bangla
Sahayata Kendra scheme of the Government of West Bengal
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602:"Ahead of Bengal assembly polls, TMC government launches its biggest outreach drive today"
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Krishak Bandhi
Prakalpa (assured and continuous income and insurance coverage to farmers)
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Gatidhara (scheme for employment of registered unemployed youth in the transport sector)
630:"West Bengal to find work for unpaid rural job card-holders, says CM Mamata Banerjee"
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446:"āĻŦāĻžāĻāĻ˛āĻž āĻ¸āĻšāĻžāĻ¯āĻŧāĻ¤āĻž āĻā§āĻ¨ā§āĻĻā§āĻ°ā§āĻ° āĻĄā§āĻāĻž āĻāĻ¨ā§āĻā§āĻ°āĻŋ āĻ
āĻĒāĻžāĻ°ā§āĻāĻ°āĻĻā§āĻ° āĻĒā§āĻā§āĻ° āĻŦā§āĻ¨āĻžāĻ¸ āĻŽāĻā§āĻā§āĻ° āĻ°āĻžāĻā§āĻ¯ āĻ¸āĻ°āĻāĻžāĻ°ā§āĻ°"
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e-Parimap (from the department of Legal Metrology, Government of West Bengal)
537:"Bangla Sahayata Kendra (BSK) A single window platform for public services"
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Department of Personnel and Administrative Reforms and e-Governance
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Kanyashree Prakalpa (improving the status and wellbeing of girls)
178:
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322:"Bengal government extends ambit of Bangla Sahayata Kendras"
474:"West Bengal help centres cross 1 crore service milestone"
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503:"Bangla Sahayata Kendra inaugurated in Balurghat"
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544:Bangla Sahayata Kendra, Official website of the
292:"Notification of the Government of West Bengal"
414:"1k state centres to help enrol for Aadhaar"
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350:"New state help desk to reach out to people"
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501:Chaudhary, Pinak Pani (August 29, 2020).
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165:Bangla Sahayata Kendra was set up by the
669:Government services web portals in India
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674:Internet properties established in 2020
239:Services under the initiative include:
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379:Bhattacharya, Gautam (July 1, 2021).
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169:in October 2020, in relation to the
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664:2020 establishments in West Bengal
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412:Khanra, Sujoy (October 17, 2021).
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381:"Digital Bharat in federal India"
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320:Sarkar, Pranesh (June 16, 2022).
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570:Dutta, Elina (August 16, 2022).
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348:Gupta, Saibal (June 16, 2020).
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16:Government services web portal
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270:Birth and death certificates
227:The BSKs are present at the
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171:National e-Governance Plan
546:Government of West Bengal
167:government of West Bengal
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59:Government of West Bengal
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192:administrative divisions
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211:BSKs function like the
213:Common Service Centers
135:Bangla Sahayata Kendra
22:Bangla Sahayata Kendra
199:Policies and services
143:āĻŦāĻžāĻāĻ˛āĻž āĻ¸āĻšāĻžāĻ¯āĻŧāĻ¤āĻž āĻā§āĻ¨ā§āĻĻā§āĻ°
94:; 3 years ago
92:14 October 2020
635:Anandabazar Patrika
482:. November 26, 2021
451:Anandabazar Patrika
221:State Bank of India
610:. December 1, 2020
246:Rapashree Prakalpa
207:Policy initiatives
454:. October 4, 2022
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638:. May 31, 2022
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252:Sabooj Sathi
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185:Functioning
151:West Bengal
80:P. B. Salim
658:Categories
275:References
99:2020-10-14
68:Key people
149:state of
642:March 2,
614:March 2,
583:March 3,
577:Ei Samay
552:March 2,
514:March 2,
486:March 3,
458:March 2,
425:March 2,
392:March 2,
361:March 2,
333:March 2,
300:March 2,
235:Services
89:Launched
49:Ministry
179:Aadhaar
139:Bengali
115:Website
97: (
39:Country
147:Indian
110:Active
107:Status
540:(PDF)
295:(PDF)
161:Setup
43:India
644:2023
616:2023
585:2023
554:2023
516:2023
488:2023
460:2023
427:2023
394:2023
363:2023
335:2023
302:2023
124:.gov
126:.in
122:.wb
120:bsk
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137:(
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Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
