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service to motorists in distress, and secure lanes of traffic, provide emergency medical assistance, request tow trucks for vehicles in inconvenient or dangerous locations, remove debris from the roadway after a crash, and resolve minor disabled vehicle problems, such as flat tires, jumpstarts, or pushing a disabled vehicle out of travel lanes. Many of these patrols work directly with the state police and highway operations departments of their state, and respond to assistance when a citizen calls 911 for minor roadside assistance.
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Early motorists were often capable of carrying out minor repairs themselves, but as automobiles became more complicated, it became more difficult to carry out successfully. Some early local motoring clubs tried to support their members by encouraging them to help each other. A rotation of members who
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In
Malaysia, roadside assistance is a basic cover if car owners buy car insurance. Roadside assistance usually consists of more services. Some insurance companies offer their own or even exclusive roadside assistance services, which means if one's car does not have a roadside assistance cover yet,
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started the first roadside assistance service in April 1915, when five motorcyclists working for the
Automobile Club of St. Louis founded the “First Aid Corps.” The group drove through the city’s streets on Sundays looking for stranded motorists, making minor engine and tire repairs for free, for
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In the United States, many states and their departments of transportation have organized government-run highway assistance patrols, or highway safety patrols, to keep the traffic moving and assist with highway emergencies as needed. While not law enforcement personnel, these persons provide free
151:, is a service that assists motorists, motorcyclists, or bicyclists whose vehicles have suffered a mechanical failure that either cannot be resolved by the motorist, or has prevented them from reasonably or effectively transporting the vehicle to an
218:(AA) (formed in 1905) offer repair services to their members on the spot, tow to a local garage or the driver's home if nearby (a limit of 20 miles commonly) and in some cases provide onward journey services such as hire vehicles.
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In some areas, especially in Europe, there is a government-sponsored or sanctioned automobile membership association, and the service may be in the form of an insurance policy with premiums, instead of a member subscription fee.
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has supplanted the need for an emergency phone network. Mobile technology has also led to the development of free applications (apps). Mobile technology enabled drivers to call for roadside assistance using mobile apps such as
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Many of these associations are membership-based clubs and provide services to assist members through the use of fleet assistance vehicles. In the case of the UK AA, these were traditionally
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Some automobile manufacturers also offer roadside assistance for their customers, sometimes for free for some period after the purchase of a new vehicle.
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company, or other companies whose primary business is to offer such assistance, such as AAA in
America or the AA in the UK.
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an automobile, diagnosing and repairing the problem that caused the breakdown, towing a vehicle, helping to change a
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members and nonmembers alike. They helped 24 motorists on that first Sunday and 171 by the end of the first month.
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in
Germany began to offer a similar service in 1927. In the Netherlands, a Wegenwacht (road watch) of the
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to inspect the vehicle and attempt to render appropriate repairs. Roadside assistance may be provided by
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would help other members was kept, and in some cases, cash was put aside to hire a tow truck if needed.
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When communication technology and availability made it practical, a network of
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Services may also be available as part of the service of a
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providers, or dedicated roadside assistance organizations.
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HM Revenue & Customs (UK) - Vehicle breakdown services
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447:"Roadside.co.uk - Most Frequent Causes of Breakdowns"
268:(Urgent.ly) introduced in 2014 in the United States.
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140:roadside assistance employee assisting a motorist
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422:"Urgent.ly is like Uber for roadside assistance"
229:(ANWB) started operating only in 1946, because
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321:they can purchase it as a supplement.
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372:"How Roadside Assistance Was Born"
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407:2014-11-11
382:2020-02-21
347:References
336:Car safety
291:Assistance
246:motorcycle
110:April 2007
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325:See also
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175:History
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