186:(APM) or monitoring. It works alongside other IT monitoring systems including End-User Experience Monitoring, Synthetic Transaction Monitoring, Deep-Dive Monitoring and Business Activity Monitoring (BAM) solutions. According to Gartner, BTM and deep dive monitoring are "fundamentally distinct and their associated processes are typically carried out by different communities with different skill sets. The buyer should still implement multiple products, even if it means greater architectural complexity and apparent functional overlap." As the technologies mature APM is now being viewed as a complete solution set. Maximum productivity can be achieved more efficiently through event correlation, system automation and predictive analysis which is now all part of APM.
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each transaction instance for purposes of problem identification, resolution, and infrastructure tuning. In public and hybrid cloud architectures, BTM has the ability to profile transactions from the datacenter, to the cloud provider, and back. BTM additionally has the ability to include the discovery and profiling of transaction issues centered at the simulated user-level. This is achieved through automation and AI techniques that also perform functional and non-functional testing - at both the systematic and micro levels.
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The ultimate goal of BTM is to improve service quality for users conducting business transactions while improving the effectiveness of the IT applications and infrastructure across which those transactions execute. The main benefit of BTM is its capacity to identify precisely where transactions are
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BTM dynamically maps the execution of a user transaction as it traverses the data center. In both virtualized and cloud environments, the relationship between the application and infrastructure is to some degree dynamically allocated or defined. BTM discovers the infrastructure currently executing
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Using BTM, application support teams are able to search for transactions based on message context and content – for instance, time of arrival or message type – providing a way to isolate causes for common issues such as application exceptions, stalled transactions, and lower-level issues such as
100:, in addition to detection, alerting, and correction of unexpected changes in business or technical conditions. BTM provides visibility into the flow of transactions across infrastructure tiers, including a dynamic mapping of the application topology.
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BTM systems track each of the hops in the transaction path using a variety of data collection methods including OS-level sockets, network packet sniffing, log parsing, agent-based middleware protocol sniffing, and others.
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delayed within the IT infrastructure. BTM also aims to provide proactive problem prevention and the generation of business service intelligence for optimization of resource provisioning and virtualization.
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BTM solutions capture all of the transaction instances in the production environment and as such can be used for monitoring as well as for analysis and planning. Some applications include:
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Cloud management: Track the end-to-end transaction flow across both cloud (private, hybrid, public) and dedicated (on-premises, off-premises) infrastructure.
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Infrastructure optimization: Modification of the configuration of data center infrastructure to maximize utilization and improve performance.
425:"Business Transaction Monitoring requires both logic and analytics to understand the full performance and quality impact to the end-user"
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IDC Technology
Assessment - Business Transaction Management: Another Step in the Evolution of IT Management - Mar 2007 - IDC# EMT1P
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Service level management: Monitoring of SLAs and alerting of threshold breaches both at the end-user and infrastructure tier level.
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Modern applications have become more complex, modular, distributed, interdependent and sensitive to environmental conditions.
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Outage avoidance and problem isolation: Identification and isolation of tier-specific performance and availability issues.
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Computer World White Paper - Business
Transaction Management: Facilitating the Management of Virtual Environments
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Capacity planning: Analysis of usage and performance trends in order to estimate future capacity requirements.
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316:"Competitive Analysis: Application Performance Management And Business Transaction Monitoring"
281:"Competitive Analysis: Application Performance Management And Business Transaction Monitoring"
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Bitpipe.com White Paper - Delivering
Quality IT Service with Business Transaction Management
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A number of factors have led to the demand for the development of BTM software:
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IBM Redbook - End-to-End e-business
Transaction Management Made Easy - Feb 2004
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Change management: Analysis of the impact of change on transaction execution.
214:"End-to-End Transaction Tracking with Business Transaction Management"
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IT infrastructure has become a complex multi-tier (see
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360:"Keep the Five Functional Dimensions of APM Distinct"
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190:Relationship to virtualization and cloud computing
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52:There might be a discussion about this on the
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393:"Following Transactions Through the Cloud"
182:BTM is sometimes categorized as a form of
338:"Business Transaction Management Portal"
314:Jean-Pierre Garbani (9 September 2010).
279:Jean-Pierre Garbani (9 September 2010).
258:"Business Transaction Management Portal"
378:"APM and MoM - Symbiotic Solution Sets"
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391:Clabby Analytics (September 2010).
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212:James Powell (20 October 2009).
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380:. APM Digest. 11 May 2012.
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301:S-Cube Knowledge Model:
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120:multitier architecture
94:information technology
476:System administration
236:"Workflow Management"
132:The proliferation of
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318:. Forrester Research
283:. Forrester Research
216:. Enterprise Systems
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