708:
of the hotel facilities and public areas, and additional duties. These duties may vary each day depending on the needs of the property. The manager's responsibility also includes knowing about all current local events as well as the events being held on the hotel property. Managers are often required to attend regular department meetings, management meetings, training seminars for professional development, and additional functions. A hotel/casino property may require additional duties regarding special events being held on property for casino complimentary guests.
2411:
1274:
1264:
32:
1285:
745:
2431:
2421:
707:
Depending on the size of the hotel, a typical hotel manager's day may include assisting with operational duties, managing employee performance, handling dissatisfied guests, managing work schedules, purchasing supplies, interviewing potential job candidates, conducting physical walks and inspections
724:
of
Ashford Inc., told CBS News that he had to lay off or furlough 95% of his 7,000 U.S. workers. To save money, hotel management are compelled to reduce all discretionary operational and capital costs, and review or postpone maintenance and other capital investments whenever possible. By the second
644:
Administrative functions for a small-scale hotel such as accounting, payroll, and human resources may normally be handled by a centralized corporate office or solely by the hotel manager. Additional auxiliary functions such as security may be handled by third-party vendor services contracted by the
303:
who serves as a hotel's head executive, though their duties and responsibilities vary depending on the hotel's size, purpose, and expectations from ownership. The hotel's general manager is often supported by subordinate department managers that are responsible for individual departments and key
312:
The size and complexity of a hotel management organizational structure varies significantly depending on the size, features, and function of the hotel or resort. A small hotel operation normally may consist of a small core management team consisting of a hotel manager and a few key department
653:
The background and training required varies by the type of management position, size of operation, and duties involved. Industry experience has proven to be a basic qualification for nearly any management occupation within the lodging industry. A
321:
and consisting of key directors serving as heads of individual hotel departments. Each department at the large hotel or resort complex may normally consist of subordinate line-level managers and supervisors who handle day-to-day operations.
725:
week of the major outbreak of the virus in the U.S., the industry asked
Congress for $ 250 billion in bailouts for owners and employees because of financial setbacks and mass layoffs.
681:
may however be required for a higher level corporate executive position or above such as a
Regional Vice President who oversees multiple hotel properties and general managers.
793:
693:
operation of a hotel. The common workplace environment in hotels is fast-paced, with high levels of interaction with guests, employees, investors, and other managers.
873:
313:
supervisors who directly handle day-to-day operations. On the other hand, a large full-service hotel or resort complex often operates more similarly to a large
645:
hotel on an as-needed basis. Hotel management is necessary to implement standard operating procedures and actions as well as handling day-to-day operations.
824:
2141:
848:
2288:
2391:
2359:
2191:
2434:
2354:
2136:
800:
2181:
96:
68:
1875:
600:
Additional management positions may exist for additional facilities such as hotel-owned golf courses, casinos, or spas.
1322:
115:
75:
2465:
2213:
209:
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2396:
2176:
1267:
936:
2151:
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689:
Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the
663:
82:
53:
49:
2237:
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2334:
2308:
1198:
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64:
2329:
874:"'Facing a catastrophe': Hotel industry, suppliers seek $ 250 billion bailout package due to coronavirus"
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2201:
2156:
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185:
677:
type position, but is often not required with sufficient management experience and industry tenure. A
1586:
1339:
20:
330:
A typical organizational chart for a large resort hotel operation may often resemble the following:
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2283:
2131:
2108:
2103:
1001:
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2339:
1203:
989:
769:
733:
The median annual wage in 2015 of the 48,400 lodging managers in the United States was $ 49,720.
42:
609:
A typical organizational chart for a small low-rise hotel operation may resemble the following:
2374:
2206:
2146:
1915:
1414:
1218:
1208:
898:"Lodging Managers : Occupational Outlook Handbook: : U.S. Bureau of Labor Statistics"
561:
264:
152:
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1539:
1315:
1188:
914:
272:
171:
2364:
2252:
2218:
1870:
1717:
1700:
1372:
1147:
545:
373:
299:, and other functions. The title "hotel manager" or "hotelier" often refers to the hotel's
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89:
8:
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1945:
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1172:
929:
897:
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1990:
1935:
1534:
1347:
994:
670:
is often strongly preferred by most employers in the industry but not always required.
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401:
394:
288:
205:
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1975:
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446:
197:
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may sometimes enjoy a more desirable work schedule consisting of a more traditional
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2035:
1980:
1960:
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193:
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1995:
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1985:
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1551:
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1117:
1037:
922:
474:
334:
General manager reports to a regional vice president and/or ownership/investors
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2020:
1970:
1880:
1827:
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175:
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451:
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1357:
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1006:
569:
523:
314:
325:
2262:
2228:
2113:
2093:
1965:
1955:
1900:
1849:
1837:
1616:
1529:
1480:
1402:
1377:
1107:
794:"Hospitality Career Path : Hospitality Career Path Certifications"
538:
528:
296:
268:
696:
Upper management consisting of senior managers, department heads, and
2010:
1940:
1910:
1895:
1885:
1097:
1092:
1067:
659:
655:
613:
Hotel manager reports to regional director and/or ownership/investors
362:
201:
31:
2171:
2070:
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1930:
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1072:
1057:
516:
156:
1905:
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1167:
946:
690:
533:
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357:
256:
2015:
2005:
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252:
944:
2257:
2196:
1802:
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260:
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223:
180:
388:
Assistant director of housekeeping or executive housekeeper
1300:
716:
Working conditions were increasingly difficult during the
604:
1797:
1244:
1102:
825:"Major hotel executive: "I've just cut 95% of my staff""
1572:
MICE (Meetings, Incentives, Conferences, Exhibitions)
326:
Example of large/full service hotel or resort complex
271:, upkeep and sanitary standards of hotel facilities,
673:
A higher level graduate degree may be desired for a
56:. Unsourced material may be challenged and removed.
2197:World Federation of Travel Journalists and Writers
2142:American Hotel & Lodging Educational Institute
385:Director of housekeeping or executive housekeeper
402:Director of revenue management or revenue manager
351:Director of front office or front office manager
2447:
849:"Impact of COVID-19 on the hospitality industry"
19:"Hotelier" redirects here. For other uses, see
1316:
930:
890:
345:Assistant general manager or resident manager
307:
711:
704:with occasional weekends and holidays off.
243:is a person who manages the operation of a
2289:Impact of the COVID-19 pandemic on tourism
1323:
1309:
937:
923:
263:operation includes, but is not limited to
2392:UNESCO Intangible Cultural Heritage Lists
2192:Travel and Tourism Competitiveness Report
648:
348:Director of operations or rooms division
116:Learn how and when to remove this message
259:-related establishment. Management of a
142:Hotel Manager, General Manager, Hotelier
605:Example for small/limited service hotel
379:Overnight manager or head night auditor
2448:
2137:American Hotel and Lodging Association
728:
623:Guest service manager (front of house)
317:with an executive board headed by the
2182:South-East Asian Tourism Organisation
1304:
918:
786:
684:
2420:
871:
54:adding citations to reliable sources
25:
2430:
304:functions of the hotel operations.
13:
1876:Destination marketing organization
720:. One CEO of a major hotel owner,
411:Director of sales & marketing
354:Front desk manager (shift manager)
14:
2487:
2360:Convention and exhibition centers
2429:
2419:
2410:
2409:
2355:Cities by international visitors
2214:World Travel and Tourism Council
1283:
1273:
1272:
1263:
1262:
743:
463:Director of food & beverage
210:Customer Relationship Management
30:
2397:World Heritage Sites by country
2177:Pacific Asia Travel Association
1268:Category:Tourist accommodations
770:"What does a Hotel Manager do?"
41:needs additional citations for
2152:Caribbean Tourism Organization
1776:Hospitality management studies
1681:Visiting friends and relatives
865:
841:
817:
762:
591:Information technology manager
1:
2238:Akwaaba African Travel Market
2162:Historical Archive on Tourism
755:
632:Sales & marketing manager
502:Director of group and events
391:Floor manager (shift manager)
2309:Tourism improvement district
505:Assistant director of events
471:Assistant restaurant manager
7:
1330:
799:. Ahlei.org. Archived from
774:hospitalityinsights.ehl.edu
736:
635:Food & beverage manager
562:Director of human resources
508:Convention services manager
10:
2492:
2202:World Tourism Organization
2157:European Travel Commission
374:PBX/communications manager
308:Hotel management structure
186:Human Resources Management
18:
2405:
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2227:
2122:
2084:
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1338:
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1020:
957:
718:2020 coronavirus pandemic
712:2020 coronavirus pandemic
265:management of hotel staff
215:
167:
162:
146:
138:
133:
21:Hotelier (disambiguation)
2284:Heritage commodification
2132:American Bus Association
1002:Hotel television systems
945:Tourist accommodations,
577:Labor relations manager
491:Bar & lounge manager
457:Public relations manager
2466:Hospitality occupations
566:Human Resources manager
546:Director of engineering
16:Person managing a hotel
2471:Management occupations
2461:Hospitality management
2207:World Tourism rankings
2147:BEST Education Network
664:Hospitality Management
649:Typical qualifications
579:(for unionized hotels)
179:Advanced Knowledge of
153:Hospitality Management
2243:Arabian Travel Market
900:. Bls.gov. 2014-01-08
342:or managing director
172:Operations Management
2253:Festival del Viaggio
2219:World Travel Monitor
1871:Convention (meeting)
1718:Hospitality industry
1199:Defunct hotel chains
1194:Chained-brand hotels
853:Deloitte Netherlands
626:Housekeeping manager
480:Room service manager
452:Social media manager
406:Reservations manager
293:financial accounting
281:marketing management
190:Financial Management
50:improve this article
2330:Adjectival tourisms
2248:Cruise of the Kings
2167:Life Beyond Tourism
1946:Roadside attraction
729:Salary expectations
553:Maintenance manager
524:Director of finance
269:business management
130:
2387:Passenger airlines
2294:Impacts of tourism
2124:Trade associations
2099:Outdoor literature
1991:Tourist attraction
1936:Perpetual traveler
685:Working conditions
666:/or an equivalent
588:Recreation manager
570:Recruiting manager
556:Facilities manager
539:Purchasing manager
529:Accounting manager
467:Restaurant manager
370:or parking manager
289:revenue management
273:guest satisfaction
206:Revenue Management
128:
2443:
2442:
2268:World Tourism Day
2086:Travel literature
2051:Travel technology
1976:Tourism geography
1736:Convention center
1726:Bed and breakfast
1587:Recreational drug
1298:
1297:
1290:Hotels portal
1128:Pension (lodging)
1033:Bed and breakfast
872:Woodyard, Chris.
750:Hotels portal
585:Chief of security
447:Marketing manager
229:
228:
198:Events Management
126:
125:
118:
100:
2483:
2433:
2432:
2423:
2422:
2413:
2412:
2109:Travel magazines
2104:Tourism journals
2036:Travel insurance
1981:Tourism minister
1961:Tour bus service
1325:
1318:
1311:
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1301:
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766:
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698:general managers
574:Training manager
517:Catering manager
496:Banquets manager
438:Corporate group
426:Business travel
285:sales management
277:customer service
194:Sales Management
148:Activity sectors
131:
127:
121:
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110:
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99:
58:
34:
26:
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2401:
2318:
2272:
2223:
2118:
2080:
2041:Travel medicine
2031:Travel document
2026:Travel behavior
1996:Tourist gateway
1921:Journey planner
1854:
1746:Destination spa
1712:
1383:Bicycle touring
1334:
1329:
1299:
1294:
1284:
1282:
1278:Category:Hotels
1254:
1223:
1177:
1028:Apartment hotel
1016:
970:Hotel detective
953:
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831:
829:www.cbsnews.com
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739:
731:
714:
687:
679:graduate degree
675:general manager
668:Business degree
651:
638:Account manager
619:General manager
607:
534:Payroll manager
484:Butlers manager
395:Laundry manager
363:Chief concierge
340:General manager
328:
319:general manager
310:
301:general manager
241:lodging manager
220:
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65:"Hotel manager"
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24:
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12:
11:
5:
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2299:Leakage effect
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2076:Visitor center
2073:
2068:
2066:Travel website
2063:
2061:Travel warning
2058:
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2023:
2018:
2013:
2008:
2003:
1998:
1993:
1988:
1986:Tourism region
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1813:Referral chain
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1731:Boutique hotel
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1415:Archaeological
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1219:Tallest hotels
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1209:Largest hotels
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1158:Stopping house
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1038:Boutique hotel
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629:Chief engineer
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550:Chief engineer
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475:Executive chef
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1189:Casino hotels
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1043:Capsule hotel
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806:on 2016-03-05
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722:Monty Bennett
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440:sales manager
437:
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434:sales manager
432:Social group
431:
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428:sales manager
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176:Team building
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129:Hotel Manager
120:
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77:
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70:
67: –
66:
62:
61:Find sources:
55:
51:
45:
44:
39:This article
37:
33:
28:
27:
22:
2365:Cruise lines
2340:Bibliography
2001:Tourist trap
1926:Package tour
1891:Factory tour
1866:College tour
1790:
1545:Volunteering
1493:Experiential
1240:Mountain hut
1235:Coaching inn
1143:Resort hotel
1138:Pop-up hotel
1118:Palace hotel
1053:Casino hotel
1048:Caravanserai
1012:Room service
995:Presidential
980:Hotel rating
974:
965:Hotel design
902:. Retrieved
892:
881:. Retrieved
877:
867:
856:. Retrieved
852:
843:
832:. Retrieved
828:
819:
808:. Retrieved
801:the original
788:
777:. Retrieved
773:
764:
732:
715:
706:
702:business day
695:
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672:
652:
643:
612:
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599:
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578:
487:Club manager
358:Bell captain
333:
332:
329:
311:
240:
236:
232:
230:
168:Competencies
112:
103:
93:
86:
79:
72:
60:
48:Please help
43:verification
40:
2435:WikiProject
2335:Attractions
2314:Tourist tax
2304:Overtourism
2229:Trade fairs
2056:Travel visa
1859:Terminology
1761:Guest ranch
1756:Guest house
1741:Cruise ship
1666:Sustainable
1447:Pop-culture
1373:Backpacking
1363:Alternative
1358:Agritourism
1088:Hotel garni
1083:Hotel barge
1063:Condo hotel
1007:Hotel thief
985:Hotel suite
315:corporation
255:, or other
163:Description
106:August 2014
2450:Categories
2263:ITB Berlin
2231:and events
2114:Wikivoyage
2094:Guide book
1966:Tour guide
1956:Staycation
1901:Grand Tour
1850:Restaurant
1751:Front desk
1617:Pilgrimage
1535:Industrial
1530:Geotourism
1481:Ecotourism
1403:Enotourism
1378:Beachgoing
1348:Accessible
1108:Love hotel
904:2015-09-07
883:2020-03-26
858:2023-07-01
834:2020-03-26
810:2015-09-07
779:2021-11-04
756:References
662:degree in
297:purchasing
219:employment
183:Operations
134:Occupation
76:newspapers
2456:Hoteliers
2011:Transport
1941:Road trip
1911:Honeymoon
1896:Gift shop
1886:Excursion
1602:Christian
1597:Religious
1582:Orphanage
1513:Genealogy
1464:Holocaust
1430:Bookstore
1353:Adventure
1148:Roadhouse
1098:Ice hotel
1093:Hotelship
1068:Eco hotel
990:Honeymoon
878:USA TODAY
217:Fields of
202:Marketing
2476:Managers
2415:Category
2172:Musement
2071:Vacation
1951:Souvenir
1931:Passport
1771:Homestay
1766:Heuhotel
1691:Wildlife
1686:Wellness
1577:Nautical
1523:Identity
1518:Heritage
1476:Domestic
1459:Disaster
1425:Literary
1410:Cultural
1398:Culinary
1393:Business
1073:Gasthaus
1058:Choultry
737:See also
420:Leisure
237:hotelier
157:Business
2425:Commons
2375:Largest
2350:Casinos
1906:Holiday
1833:Seaside
1808:Pension
1791:Manager
1676:Virtual
1634:Sensory
1629:Science
1567:Medical
1557:Justice
1503:Fashion
1498:Extreme
1435:Tolkien
1332:Tourism
1228:Related
1168:Turbaza
958:General
947:lodging
691:24-hour
414:Senior
257:lodging
90:scholar
2382:Motels
2370:Hotels
2277:Issues
2016:Travel
2006:Touron
1828:Island
1818:Resort
1781:Hostel
1696:Safari
1661:Sports
1612:Kosher
1552:Jungle
1508:Garden
1368:Atomic
1250:Tavern
1214:Motels
1204:Hotels
1153:Ryokan
1078:Hostel
951:hotels
658:and a
253:resort
224:Hotels
92:
85:
78:
71:
63:
2323:Lists
2258:FITUR
1823:Hotel
1803:Motel
1786:Hotel
1701:Scuba
1671:Urban
1654:Lunar
1649:Space
1644:Smart
1624:Rural
1607:Halal
1486:Shark
1442:Music
1388:Birth
1340:Types
1182:Lists
1113:Motel
1021:Types
804:(PDF)
797:(PDF)
261:hotel
249:motel
245:hotel
239:, or
181:Hotel
139:Names
97:JSTOR
83:books
1843:Town
1708:Yoga
1639:Slum
1562:LGBT
1454:Dark
1420:Film
1173:Riad
949:and
275:and
69:news
1838:Ski
1798:Inn
1592:Red
1469:War
1245:Pub
1103:Inn
52:by
2452::
876:.
851:.
827:.
772:.
660:MS
656:BS
295:,
291:,
287:,
283:,
279:,
267:,
251:,
247:,
235:,
231:A
155:,
1324:e
1317:t
1310:v
938:e
931:t
924:v
907:.
886:.
861:.
837:.
813:.
782:.
119:)
113:(
108:)
104:(
94:·
87:·
80:·
73:·
46:.
23:.
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