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Human–computer information retrieval

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113:, in which users generally combine querying and browsing strategies to foster learning and investigation; information retrieval in context (i.e., taking into account aspects of the user or environment that are typically not reflected in a query); and interactive information retrieval, which Peter Ingwersen defines as "the interactive communication processes that occur during the retrieval of information by involving all the major participants in information retrieval (IR), i.e. the user, the intermediary, and the IR system." 421:
Koenemann, J. and Belkin, N. J. (1996). A case for interaction: a study of interactive information retrieval behavior and effectiveness. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems: Common Ground (Vancouver, British Columbia, Canada, April 13–18, 1996). M. J. Tauber,
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Because of its emphasis in using human intelligence in the information retrieval process, HCIR requires different evaluation models – one that combines evaluation of the IR and HCI components of the system. A key area of research in HCIR involves evaluation of these systems. Early work on interactive
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The techniques associated with HCIR emphasize representations of information that use human intelligence to lead the user to relevant results. These techniques also strive to allow users to explore and digest the dataset without penalty, i.e., without expending unnecessary costs of time, mouse
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In short, information retrieval systems are expected to operate in the way that good libraries do. Systems should help users to bridge the gap between data or information (in the very narrow, granular sense of these terms) and knowledge (processed data or information that provides the context
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in a series of lectures delivered between 2004 and 2006. Marchionini's main thesis is that "HCIR aims to empower people to explore large-scale information bases but demands that people also take responsibility for this control by expending cognitive and physical energy."
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to automatically complete query terms and suggest popular searches. Another common example of lookahead is the way in which search engines annotate results with summary information about those results, including both static information (e.g.,
292:, which analyzes a set of documents by grouping similar or co-occurring documents or terms. Clustering allows the results to be partitioned into groups of related documents. For example, a search for "java" might return clusters for 444:
White, R., Capra, R., Golovchinsky, G., Kules, B., Smith, C., and Tunkelang, D. (2013). Introduction to Special Issue on Human-computer Information Retrieval. Journal of Information Processing and Management 49(5),
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provide mechanisms for suggesting potential search paths that can lead the user to relevant results. These suggestions are presented to the user, putting control of selection and interpretation in the user's hands.
248:, like taxonomic navigation, guides users by showing them available categories (or facets), but does not require them to browse through a hierarchy that may not precisely suit their needs or way of thinking. 35:(HCI) and information retrieval (IR) and creates systems that improve search by taking into account the human context, or through a multi-step search process that provides the opportunity for human feedback. 201:
necessary to inform the next iteration of an information seeking process). That is, good libraries provide both the information a patron needs as well as a partner in the learning process — the
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is also considered a key aspect of HCIR. The representation of summarization or analytics may be displayed as tables, charts, or summaries of aggregated data. Other kinds of
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Borlund, P. (2003). The IIR evaluation model: a framework for evaluation of interactive information retrieval systems. Information Research, 8(3), Paper 152
159:'s IIR evaluation model, applies a methodology more reminiscent of HCI, focusing on the characteristics of users, the details of experimental design, etc. 97:
held an Exploratory Workshop on Information Retrieval in Context. Then, the first Workshop on Human Computer Information Retrieval was held in 2007 at the
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Marchionini, G. (2006). Toward Human-Computer Information Retrieval Bulletin, in June/July 2006 Bulletin of the American Society for Information Science
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to the query. In this model, the system only presents the top-ranked documents to the user. This systems are typically evaluated based on their
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A key concern of HCIR is that IR systems intended for human users be implemented and evaluated in a way that reflects the needs of those users.
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but apply them to the results of multiple iterations of user interaction, rather than to a single query response. Other HCIR research, such as
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Hearst, M. (1999). User Interfaces and Visualization, Chapter 10 of Baeza-Yates, R. and Ribeiro-Neto, B., Modern Information Retrieval.
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HCIR researchers have put forth the following goals towards a system where the user has more control in determining relevant results.
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the query results into a more human-consumable form. Faceted search, described above, is one such form of summarization. Another is
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support the entire information life cycle (from creation to preservation) rather than only the dissemination or use phase
147:'s 1996 study of different levels of interaction for automatic query reformulation, leverage the standard IR measures of 83: 280:
help users digest the results that come back from the query. Summarization here is intended to encompass any means of
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A few workshops have focused on the intersection of IR and HCI. The Workshop on Exploratory Search, initiated by the
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have flexible architectures so they may evolve and adapt to increasingly more demanding and knowledgeable user bases
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no longer only deliver the relevant documents, but must also provide semantic information along with those documents
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Rocchio, J. (1971). Relevance feedback in information retrieval. In: Salton, G (ed), The SMART Retrieval System.
395:"Mira working group (1996). Evaluation Frameworks for Interactive Multimedia Information Retrieval Applications" 369: 177:
increase user responsibility as well as control; that is, information systems require human intellectual effort
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support tuning by end users and especially by information professionals who add value to information resources
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about the objects) and "snippets" of document text that are most pertinent to the words in the search query.
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allows users to guide an IR system by indicating whether particular results are more or less relevant.
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sought to address the overlap between these two fields. Marchionini notes the impact of the
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Grossman, D. and Frieder, O. (2004). Information Retrieval Algorithms and Heuristics.
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provides a general approach to penalty-free exploration. For example, various
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that allow users access to summary views of search results include
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retrieval model, in which the documents are scored based on the
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in which the hierarchy of categories is fixed and unchanging.
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over a set of benchmark queries from organizations like the
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HCIR includes various aspects of IR and HCI. These include
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aim to be part of information ecology of personal and
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information retrieval, such as Juergen Koenemann and
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University of Maryland Human-Computer Interaction Lab
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Special Interest Group on Computer-Human Interaction
478:"Workshops on Human Computer Information Retrieval" 187:and tools rather than discrete standalone services 27:techniques that bring human intelligence into the 494: 221:have features that incorporate HCIR techniques. 87:Special Interest Group on Information Retrieval 422:Ed. CHI '96. ACM Press, New York, NY, 205-212 55:In 1996 and 1998, a pair of workshops at the 353: 351: 426: 362: 414: 348: 495: 437: 236:enables users to navigate information 99:Massachusetts Institute of Technology 93:(CHI) conferences. Also in 2005, the 45:human–computer information retrieval 17:Human–computer information retrieval 84:Association for Computing Machinery 31:process. It combines the fields of 13: 23:) is the study and engineering of 14: 519: 470: 325: 119:Most modern IR systems employ a 82:in 2005, alternates between the 458: 449: 405: 387: 104: 1: 342: 308:Visual representation of data 227:automatic query reformulation 208: 503:Information retrieval genres 7: 294:Java (programming language) 95:European Science Foundation 71:and the sudden increase in 10: 524: 508:Human–computer interaction 214:clicks, or context shift. 196:be engaging and fun to use 65:human–computer interaction 38: 33:human-computer interaction 312:information visualization 137:Text Retrieval Conference 332:Exploratory video search 203:information professional 162: 133:mean average precision 61:information retrieval 57:University of Glasgow 25:information retrieval 337:Information foraging 223:Spelling suggestions 73:information literacy 276:Summarization and 271:Relevance feedback 246:Faceted navigation 145:Nicholas J. Belkin 127:of the document's 111:exploratory search 515: 489: 481: 465: 462: 456: 453: 447: 441: 435: 430: 424: 418: 412: 409: 403: 402: 397:. Archived from 391: 385: 384: 382: 381: 372:. Archived from 366: 360: 355: 256:web applications 49:Gary Marchionini 523: 522: 518: 517: 516: 514: 513: 512: 493: 492: 484: 476: 473: 468: 463: 459: 454: 450: 442: 438: 431: 427: 419: 415: 410: 406: 393: 392: 388: 379: 377: 368: 367: 363: 356: 349: 345: 328: 211: 185:shared memories 170:Systems should 165: 107: 41: 12: 11: 5: 521: 511: 510: 505: 491: 490: 482: 472: 471:External links 469: 467: 466: 457: 448: 436: 425: 413: 404: 401:on 2008-02-01. 386: 361: 346: 344: 341: 340: 339: 334: 327: 324: 238:hierarchically 234:Faceted search 219:search engines 210: 207: 198: 197: 194: 191: 188: 181: 178: 175: 164: 161: 106: 103: 69:World Wide Web 47:was coined by 40: 37: 9: 6: 4: 3: 2: 520: 509: 506: 504: 501: 500: 498: 487: 483: 479: 475: 474: 461: 452: 446: 440: 434: 429: 423: 417: 408: 400: 396: 390: 376:on 2007-11-25 375: 371: 365: 359: 354: 352: 347: 338: 335: 333: 330: 329: 326:Related areas 323: 321: 317: 313: 309: 305: 303: 302:Java (coffee) 299: 298:Java (island) 295: 291: 287: 283: 279: 274: 272: 268: 266: 261: 257: 253: 249: 247: 243: 239: 235: 231: 228: 224: 220: 215: 206: 204: 195: 192: 189: 186: 182: 179: 176: 173: 172: 171: 168: 160: 158: 154: 150: 146: 140: 138: 134: 130: 126: 122: 117: 114: 112: 102: 100: 96: 92: 88: 85: 81: 76: 74: 70: 66: 62: 58: 53: 50: 46: 36: 34: 30: 26: 22: 18: 460: 451: 439: 428: 416: 407: 399:the original 389: 378:. Retrieved 374:the original 364: 306: 275: 269: 250: 232: 216: 212: 199: 169: 166: 141: 118: 115: 108: 89:(SIGIR) and 77: 54: 44: 42: 20: 16: 15: 320:treemapping 286:compressing 282:aggregating 157:Pia Borlund 125:probability 105:Description 497:Categories 380:2007-11-28 343:References 316:tag clouds 290:clustering 242:taxonomies 209:Techniques 43:This term 445:1053-1057 278:analytics 252:Lookahead 149:precision 129:relevance 265:metadata 139:(TREC). 258:employ 39:History 153:recall 121:ranked 29:search 300:, or 217:Many 163:Goals 318:and 260:AJAX 225:and 151:and 63:and 21:HCIR 284:or 59:on 499:: 350:^ 322:. 304:. 296:, 101:. 488:. 480:. 383:. 19:(

Index

information retrieval
search
human-computer interaction
Gary Marchionini
University of Glasgow
information retrieval
human–computer interaction
World Wide Web
information literacy
University of Maryland Human-Computer Interaction Lab
Association for Computing Machinery
Special Interest Group on Information Retrieval
Special Interest Group on Computer-Human Interaction
European Science Foundation
Massachusetts Institute of Technology
exploratory search
ranked
probability
relevance
mean average precision
Text Retrieval Conference
Nicholas J. Belkin
precision
recall
Pia Borlund
shared memories
information professional
search engines
Spelling suggestions
automatic query reformulation

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