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Online auction

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286: 31: 2020: 1027:(FTC) takes responsibility for protecting consumers from unfair, fraudulent, and deceptive business practices. The FTC provides several resources for guidance on internet auction fraud and actively investigates fraud involving online auctions. According to the Internet Crime Report, online auction fraud ranks among the top complaints received by the 1057:
violation. The current mainstream online platforms act more as "intermediaries" and collect deposits from sellers who sell large-value products. With this approach the money is transferred to the seller's account after the ownership of the item is confirmed and transferred, ensuring the security of the transaction.
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seller in collusion with one or more bidders in the auction. In 2011, a bidder on eBay became the first individual to be convicted of shill bidding on an auction. By taking part in the process, an individual is sometimes breaking the law, depending on the relevant jurisdiction, for example breaking the
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The increasing popularity of using online auctions has led to an increase in fraudulent activity. This is usually performed on an auction website by creating a very attractive auction lot, such as a low starting bid level. Once a buyer wins a lot and pays for it, the fraudulent seller will either not
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Fraud victims have volunteered to set up online communities The original intention of these communities is to comfort people, share their experiences for education and provide reliable intermediary services for certain traders. Some victims have also resorted to controversial methods of retaliation.
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It is difficult to spot a dirty technique being used by an anonymous or pseudonymous person in online auctions, but it is certainly doable. It can be revealed by examining a seller’s auction history and looking for an account which has bid on every or almost every auction of that seller. If there is
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Online auction platforms have made significant efforts to prevent fraud and protect their users. Once fraudulent behavior is identified, the platform can freeze the account of the relevant seller. But this can only passively punish accounts of people who have committed fraudulent behavior. Based on
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A shield can be spotted similarly to a shill. By doing a search of a person's won auctions, it can be found out whether or not there is another account participating in the same auctions without ever winning anything. If there is, it is possible that the person is using a shield to help them become
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to sell stolen goods to unsuspecting buyers. According to police statistics, there were over 8000 crimes involving stolen goods, fraud, or deception reported on eBay in 2009. It has become common practice for organized criminals to steal in-demand items, often in bulk, then sell them online. It is
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Shill bidding is the most prominent type of online auction fraud where sellers themselves submit bids to increase the price of an item they have put up for sale, without intending to win. Shill bidding is also one of the most difficult types of fraud to detect, since it is usually conducted by the
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are used primarily to place multiple sales offers before potential customers. Multiple sellers compete to obtain a buyer's business, and prices typically decrease over time as new offers are made by sellers. They do not follow the typical auction format in that the buyer can see all the offers and
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One of the most effective measures is the use of secure payment systems. These platforms force sellers to get payment through trusted payment gateways, thus providing additional security by acting as a middleman between buyers and sellers and increasing the cost to the fraudster of committing a
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Shield bidding is a technique whereby a buyer uses another account (called a "shield") to discourage other competitors from bidding by artificially increasing the price and then at the last moment withdrawing their bid to allow the actual buyer to win the auction with a lower price. Most online
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are also known as open outcry or raise prices. In live settings, English auctions are announced by either an auctioneer or by the bidders, and winners pay what they finally bid to receive the object. English auctions are the most common third-party online auction format and are known for their
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Their actions include publicly revealing the personal information of identified scammers or disrupting transactions by blindly bidding up prices and then refusing to pay. These methods may inadvertently cause harm to ordinary sellers who are mistakenly identified as fraudsters.
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Online auctions offer advantages to users that traditional auction formats do not offer such as the use of automated bids. Along with these benefits, online auctions have greatly increased the variety of goods and services that can be bought and sold in an auction format.
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Critics compare this type of auction to gambling, as users can spend a considerable amount of money without receiving anything in return. The auction owner makes money in two ways: the purchasing of bids, and the actual amount made from the final cost of the item.
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Governments have identified and taken steps to ensure the safety of online auctions and protect the interests of their citizens, typically by setting up relevant departments to deal with it. In the United States, the
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using a different approach to online auctions by facilitating person-to-person transactions. This was a popular choice with consumers, leading eBay to become the largest e-commerce site in the early 2000s.
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A core benefit of an online auction is the removal of the physical limitations of a traditional auction that require attendees to be geographically located together, which greatly reduces audience reach.
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proceed with the delivery, or send a less valuable version of the purchased item (replicated, used, refurbished, etc.). Protection to prevent such acts has become available, for example
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simplicity. The format is popular due to its ease-of-use in an online environment (since computers are capable of tracking and awarding an auction to the highest bidder from many bids).
925:(also known as a penny auction) requires customers to pay for bids, which they can increment an auction price one unit of currency at a time. The most notable bidding fee auction was 983:
auction sites do not allow withdrawal of bids except in specified circumstances, making this technique impossible to carry out except on sites where such a rule is not implemented.
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Despite the benefits of online auctions, the anonymity of the internet, the large market, and the ease of access makes online auction fraud easier than in traditional auctions. The
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Huang, Z., Chen, H., & Hsu, C. (2019). How online shopping platforms can prevent fraud: Evidence from China. Journal of Business Research, 103, 221-230.
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eCommerce sales for businesses have been steadily increasing for years, and with the migration of virtually all transactions to digital due to the
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handles the transaction, it has the ability to hold funds until a complaint is resolved and the victim can be compensated.
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thought to be a safer option than fencing stolen items due to the anonymity and worldwide market online auctions provide.
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and accessed by internet connected devices. Similar to in-person auctions, online auctions come in a variety of
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Bertsimas, Dimitris; Hawkins, Jeffrey; Perakis, Georgia (January 2009). "Optimal bidding in online auctions".
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someone who meets those characteristics, it is most likely a shill using that account to increase the price.
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Chua, C.E.H.; Wareham, J. (October 2004). "Fighting Internet auction fraud: an assessment and proposal".
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may choose which they would prefer. Reverse auctions are used predominantly in a business context for
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Jap, Sandy (3 July 2003). "An Exploratory Study of the Introduction of Online Reverse Auctions".
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the characteristics of the internet, these people only need to register new accounts.
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Bapna, R.; Goes, P.; Gupta, A. (2001). "Insights and analyses of online auctions".
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The ebay Phenomenon: Business Secrets Behind the World's Hottest Internet Company
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Auction fraud makes up a large percentage of complaints received by the
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in May 1995. Onsale's business model had the company act as the seller.
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Ockenfels, Axel; Reiley, David; Sadrieh, Abdolkarim (December 2006).
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Journal of Theoretical and Applied Electronic Commerce Research
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Online auctions originated on web forums as early as 1979 on
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Majadi, Nazia; Gray, Trevathan; Jarrod, Heather (Sep 2018).
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The largest consumer-to-consumer online auction site is
1971: 1969: 1223: 1675:"Is Swoopo Nothing More Than a Well-Designed Gimmick?" 1502: 1697:"Red Tape - An iPad for $ 2.82, or illegal gambling?" 1966: 1919:"Stolen-Property Purchases Leave Ebay Buyers Burned" 1468: 1139: 807:There are two primary markets for online auctions: 1004:Online auction websites can be used by thieves or 1627:"The Big Money: The Pennies Add Up at Swoopo.com" 856:was founded by French-Iranian computer scientist 2032: 1809: 1595: 1469:Pinker, E. J.; Seidmann, A.; Vakrat, Y. (2003). 1176:"General Game Playing B-to-B Price Negotiations" 1173: 1033:Australian Competition & Consumer Commission 970:which carries out a fine of up to ÂŁ5,000 in the 1163:. Louisiana: Southeastern Louisiana University. 1689: 1399: 986: 864: 2004:https://doi.org/10.1016/j.jbusres.2019.04.023 1707: 841:and The Source, as well as through email and 746: 246: 1174:Friedrich, Michael; Ignatov, Dmitry (2019). 797:, with different bidding and selling rules. 1975: 1756:. OnlineAuctionReviews.org. Archived from 1548: 1125:: CS1 maint: location missing publisher ( 753: 739: 253: 239: 1837: 1827: 1562: 1512: 1413: 1373:"Auction of Collectibles on the Internet" 1334: 1332: 1330: 1245: 1226:Journal of Revenue and Pricing Management 1110: 1940:"Ebay: Brisk Bidding in stolen goods". 1805: 1803: 1338: 1167: 1012: 999: 2033: 1713: 1677:. Technologizer.com. 17 September 2008 1650: 1624: 1601: 1327: 1113:E-Collaboration und E-Reverse Auctions 916: 1307: 1201:"eCommerce Sales & Size Forecast" 1800: 1303: 1301: 1158: 1862:"Man fined over fake eBay auctions" 1140:Engelbrecht-Wiggans, Peter (2006). 888: 13: 1780:"What is PayPal Buyer Protection?" 1732:10.1111/j.1744-1714.2002.tb00306.x 1653:"Penny Auctions: They're Gambling" 1496: 900: 14: 2062: 2012: 1880:"Warning over eBay bidding trick" 1604:"Profitable Until Deemed Illegal" 1602:Atwood, Jeff (11 December 2008). 1308:Banks, Michael (20 August 2006). 1298: 977: 968:European Union fair trading rules 2018: 1894:"The Hazards of Online Auctions" 1310:"The Very First Online Auctions" 960: 944:PayPal's buyer protection policy 284: 29: 1996: 1948: 1933: 1911: 1886: 1872: 1854: 1829:10.4067/S0718-18762018000300103 1796:. networkworld. 31 August 2007. 1786: 1772: 1746: 1667: 1644: 1618: 1542: 1438: 1365: 1029:Internet Crime Complaint Center 1925:. 11 June 2002. Archived from 1699:. May 14, 2011. Archived from 1270: 1217: 1193: 1152: 1133: 1115:. SaarbrĂĽcken. pp. 16–25. 1104: 16:Auction held over the internet 1: 1720:American Business Law Journal 1625:Gimein, Mark (12 July 2009). 1490:10.1287/mnsc.49.11.1457.20584 1097: 1017: 1651:Atwood, Jeff (25 May 2009). 1038: 7: 1450:Corporate Finance Institute 1060: 1047: 987:Spotting Shills and Shields 865:Benefits of Online Auctions 10: 2067: 1898:Garage Technology Ventures 1882:. BBC News. 20 April 2010. 1573:10.1509/jmkg.67.3.96.18651 881: 832: 1402:Communications of the ACM 1341:"The eBay Business Model" 1183:CEUR Workshop Proceedings 1142:E-Sourcing in Procurement 1111:Kleusberg, Peter (2009). 1092:Private electronic market 721:Private electronic market 64:Retail goods and services 1286:Federal Trade Commission 1025:Federal Trade Commission 996:successful in auctions. 936: 877: 827:Federal Trade Commission 416:Generalized second-price 1339:Bunnell, David (2001). 1159:Wyld, David C. (2012). 411:Generalized first-price 1714:Albert, M. R. (2002). 1530:Cite journal requires 843:bulletin board systems 466:Simultaneous ascending 1923:San Jose Mercury News 1424:10.1145/384150.384160 1349:John Wiley & Sons 1077:Online travel auction 501:Vickrey–Clarke–Groves 206:Live support software 2027:at Wikimedia Commons 1551:Journal of Marketing 1161:REVERSE AUCTIONS 101 1013:Interests protection 1000:Sale of stolen goods 884:Auction § Types 813:business to consumer 809:business to business 381:Discriminatory price 2046:American inventions 1990:10.1109/MC.2004.165 1929:on 25 January 2013. 1760:on 26 February 2014 1631:The Washington Post 1238:10.1057/rpm.2008.49 923:bidding fee auction 917:Bidding fee auction 852:In September 1995, 691:Revenue equivalence 376:Deferred-acceptance 150:Trading communities 140:Comparison shopping 1478:Management Science 1378:The New York Times 1351:. pp. 71–81. 1282:public.tableau.com 1146:Management Science 1087:Unique bid auction 771:electronic auction 461:Sealed first-price 2051:French inventions 2023:Media related to 1960:The Seattle Times 1505:"Online Auctions" 1446:"English Auction" 802:COVID-19 pandemic 763: 762: 541:Cancellation hunt 491:Value of revenues 361:Click-box bidding 263: 262: 2058: 2022: 2006: 2000: 1994: 1993: 1973: 1964: 1963: 1952: 1946: 1945: 1944:. 11 April 2009. 1942:The Sunday Times 1937: 1931: 1930: 1915: 1909: 1908: 1906: 1904: 1890: 1884: 1883: 1876: 1870: 1869: 1858: 1852: 1851: 1841: 1831: 1807: 1798: 1797: 1790: 1784: 1783: 1776: 1770: 1769: 1767: 1765: 1750: 1744: 1743: 1711: 1705: 1704: 1693: 1687: 1686: 1684: 1682: 1671: 1665: 1664: 1662: 1660: 1648: 1642: 1641: 1639: 1637: 1622: 1616: 1615: 1613: 1611: 1599: 1593: 1592: 1566: 1546: 1540: 1539: 1533: 1528: 1526: 1518: 1516: 1500: 1494: 1493: 1475: 1466: 1460: 1459: 1457: 1456: 1442: 1436: 1435: 1417: 1397: 1391: 1390: 1388: 1386: 1369: 1363: 1362: 1336: 1325: 1324: 1322: 1320: 1305: 1296: 1295: 1293: 1292: 1274: 1268: 1267: 1249: 1221: 1215: 1214: 1212: 1211: 1197: 1191: 1190: 1180: 1171: 1165: 1164: 1156: 1150: 1149: 1137: 1131: 1130: 1124: 1116: 1108: 1072:Auction software 906:Reverse auctions 894:English auctions 889:English auctions 755: 748: 741: 686:Price of anarchy 536:Calor licitantis 288: 265: 264: 255: 248: 241: 187:Customer service 33: 19: 18: 2066: 2065: 2061: 2060: 2059: 2057: 2056: 2055: 2031: 2030: 2015: 2010: 2009: 2001: 1997: 1974: 1967: 1954: 1953: 1949: 1939: 1938: 1934: 1917: 1916: 1912: 1902: 1900: 1892: 1891: 1887: 1878: 1877: 1873: 1860: 1859: 1855: 1808: 1801: 1792: 1791: 1787: 1778: 1777: 1773: 1763: 1761: 1754:"Auction Scams" 1752: 1751: 1747: 1712: 1708: 1695: 1694: 1690: 1680: 1678: 1673: 1672: 1668: 1658: 1656: 1655:. 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The 911:procurement 331:Anglo-Dutch 314:Bidding fee 196:Call centre 107:Marketplace 87:DVD-by-mail 72:Advertising 2035:Categories 1848:2097634393 1455:2022-11-08 1408:(11): 42. 1291:2023-01-30 1210:2023-01-30 1098:References 1018:Government 882:See also: 839:CompuServe 811:(B2B) and 586:Algorithms 486:Unique bid 441:No-reserve 229:Super-apps 23:E-commerce 1782:. 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Index

E-commerce

Ebook
Software
Streaming media
Advertising
Auctions
Banking
DVD-by-mail
Distribution
Food ordering
Grocery
Marketplace
Pharmacy
Ride-hailing
Travel
Online shopping
Comparison shopping
Social commerce
Trading communities
Wallet
Mobile commerce
Payment
Ticketing
Customer service
Call centre
Help desk
Live support software
E-procurement
Purchase-to-pay

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