404:
423:
539:
764:
One important way in which patients can be placed at the centre of healthcare is for health services to be more open about patient complaints. Each year many hundreds of thousands of patients complain about the care they have received, and these complaints contain valuable information for any health
760:
There are many reasons for why health services should listen more to patients. Patients spend more time in healthcare services than regulators or quality controllers, and can recognize problems such as service delays, poor hygiene, and poor conduct. Patients are particularly good at identifying soft
756:
have shown the dangers of prioritizing cost control over the patient experience. Investigations into these and other scandals have recommended that healthcare systems put patient experience at the center, and especially that patients themselves are heard loud and clear within health services.
603:, found up to 98,000 hospital patients die from preventable medical errors in the U.S. each year, early efforts focused on inpatient safety. While patient safety efforts have focused on inpatient hospital settings for more than a decade, medical errors are even more likely to happen in a
1315:
Levtzion-Korach, O; Frankel, A; Alcalai, H; Keohane, C; Orav, J; Graydon-Baker, E; Barnes, J; Gordon, K; Puopulo, AL; Tomov, EI; Sato, L; Bates, DW (September 2010). "Integrating
Incident Data From Five Reporting Systems to Assess Patient Safety: Making Sense of the Elephant".
740:
has sometimes been characterized as silencing the voice of patients. It is now widely agreed that putting patients at the centre of healthcare by trying to provide a consistent, informative and respectful service to patients will improve both outcomes and patient satisfaction.
446:
with no plan to stay beyond the duration of the visit. Even if the patient will not be formally admitted with a note as an outpatient, their attendance is still registered, and the provider will usually give a note explaining the reason for the
1124:
Frampton, Susan B.; Guastello, Sara; Hoy, Libby; Naylor, Mary; Sheridan, Sue; Johnston-Fleece, Michelle (31 January 2017). "Harnessing
Evidence and Experience to Change Culture: A Guiding Framework for Patient and Family Engaged Care".
511:, reducing the amount of medication prescribed, and using the physician's or surgeon's time more efficiently. Outpatient surgery is suited best for more healthy patients undergoing minor or intermediate procedures (limited
627:
services using of this patient type to care for people needing support to make the transition from in-patient to out-patient care. However, the term is now also heavily used for people attending hospitals for day surgery.
389:
This language has been construed as meaning that the role of patients is to passively accept and tolerate the suffering and treatments prescribed by the healthcare providers, without engaging in
930:
Institute of
Medicine (US) Committee on Quality of Health Care in America; Kohn, L. T.; Corrigan, J. M.; Donaldson, M. S. (2000). Kohn, Linda T.; Corrigan, Janet M.; Donaldson, Molla S. (eds.).
248:
744:
When patients are not at the centre of healthcare, when institutional procedures and targets eclipse local concerns, then patient neglect is possible. Incidents, such as the
554:), on the other hand, is "admitted" to stay in a hospital overnight or for an indeterminate time, usually, several days or weeks, though in some extreme cases, such as with
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623:) is a patient who is using the full range of services of a hospital or clinic but is not expected to stay the night. The term was originally used by
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a peer-reviewed article published in the
British Medical Journal's (BMJ) first issue dedicated to patients in its 160-year history
443:
648:, the term "patient" is not always used to refer to a person receiving health care. Other terms that are sometimes used include
761:
problems, such as attitudes, communication, and 'caring neglect', that are difficult to capture with institutional monitoring.
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503:. Sometimes surgery is performed without the need for a formal hospital admission or an overnight stay, and this is called
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procedures and procedures involving superficial skin and the extremities). More procedures are being performed in a
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this may take the form of "Discharge to Assess" - where the assessment takes place after the patient has gone home.
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2011:
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Weingart, SN; Pagovich, O; Sands, DZ; Li, JM; Aronson, MD; Davis, RB; Phillips, RS; Bates, DW (April 2006).
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Bloche, MG (17 March 2016). "Scandal as a
Sentinel Event--Recognizing Hidden Cost-Quality Trade-offs".
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463:, which should include the names and titles of the participating personnel, the patient's name and
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35:
1527:"Time Magazine's Dr. Scott Haig Proves that Patients Need to Be Googlers!" – Mary Shomons response
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975:"Two Decades Since: An Assessment Of Progress And Emerging Priorities In Patient Safety"
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review article with views on the meaning of the words "good doctor" vs. "good patient"
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Report of the Mid
Staffordshire NHS Foundation Trust Public Inquiry: Executive Summary
1157:"Patient Neglect in Healthcare Institutions: A Systematic Review and Conceptual Model"
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is the owner or guardian of the patient. These may be used by governmental agencies,
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1394:"Patient Complaints in Healthcare Systems: A Systematic Review and Coding Taxonomy"
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A mother spends days sitting with her son, a hospital patient in Mali
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originally meant 'one who suffers'. This
English noun comes from the
293:
229:
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1567:
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services which want to learn about and improve patient experience.
512:
31:
1353:"What 'Patient-Centered' Should Mean: Confessions Of An Extremist"
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664:. However, such terminology may be offensive to those receiving
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95:
133:
570:. The admission to the hospital involves the production of an
1044:"Attending to patients' stories: reframing the clinical task"
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197:
909:"Unpaid carers' rights are overlooked in hospital discharge"
562:, patients can stay in hospitals for years, sometimes until
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or day surgery, which has many benefits including lowered
1273:
1391:
1276:"Patient-reported Service Quality on a Medicine Unit"
1077:"Towards a Global Definition of Patient Centred Care"
1042:
Clark, Jack A.; Mishler, Elliot G. (September 1992).
1392:
Reader, TW; Gillespie, A; Roberts, J (August 2014).
574:. The leaving of the hospital is officially termed
381:
368:
1013:
754:Veterans Health Administration controversy of 2014
691:services may alternatively refer to themselves as
973:Bates, David W.; Singh, Hardeep (November 2018).
2150:
566:. Treatment provided in this fashion is called
499:. Treatment provided in this fashion is called
1154:
933:To Err Is Human: Building a Safer Health System
1444:
1246:. London: Stationery Office. 6 February 2013.
725:
1551:
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249:
1565:
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356:, meaning 'I am suffering,' and akin to the
936:. Washington D.C.: National Academy Press.
375:
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350:
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1558:
1544:
1155:Reader, TW; Gillespie, A (30 April 2013).
972:
911:. Health Service Journal. 8 September 2021
631:
471:, estimated pre-and post-service time for
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1445:Jadad AR, Rizo CA, Enkin MW (June 2003).
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668:, as it implies a business relationship.
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1447:"I am a good patient, believe it or not"
750:Winterbourne View hospital abuse scandal
593:in outpatient facilities. When the U.S.
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421:
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14:
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407:Patients at the Red Cross Hospital in
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853:"Do we need a new word for patients?"
589:Misdiagnosis is the leading cause of
491:plans needed, and estimated time of
1351:Berwick, Donald M. (January 2009).
816:Radiological protection of patients
687:. Individuals who use or have used
27:Person undergoing medical treatment
24:
531:, rather than in a hospital-based
374:, to suffer) and its cognate noun
25:
2185:
1438:
1492:"How (not) to be a good patient"
607:or outpatient clinic or center.
1531:"When the Patient is a Googler"
1385:
1344:
1308:
1267:
1234:
1199:
1075:Stewart, M (24 February 2001).
1048:Sociology of Health and Illness
597:'s groundbreaking 1999 report,
584:English National Health Service
578:, and involves a corresponding
276:services that are performed by
1117:
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1007:
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693:consumers, users, or survivors
610:
442:) is a patient who attends an
189:Patient and public involvement
13:
1:
1529:to the Time Magazine article
1490:Sokol DK (21 February 2004).
1330:10.1016/s1553-7250(10)36059-4
1021:. St. Louis: Mosby Lifeline.
837:
714:. Similarly, those receiving
710:is generally used in lieu of
1061:10.1111/1467-9566.ep11357498
857:BMJ: British Medical Journal
851:Neuberger, J. (1999-06-26).
636:Because of concerns such as
319:
280:. The patient is most often
30:For the state of being, see
7:
1890:Veterans medical facilities
1631:Hospital information system
1363:(Supplement 1): w555–w565.
768:
738:doctor–patient relationship
726:Patient-centered healthcare
560:persistent vegetative state
382:
369:
67:Doctor-patient relationship
10:
2190:
1808:Tertiary referral hospital
1318:Jt Comm J Qual Patient Saf
1019:Foundations for Caregiving
729:
430:attending to an outpatient
399:Outpatients and inpatients
153:Disability rights movement
29:
2116:
2020:
1954:
1903:
1863:Limited class of patients
1862:
1826:
1790:
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1694:
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1463:10.1136/bmj.326.7402.1293
1410:10.1136/bmjqs-2013-002437
1370:10.1377/hlthaff.28.4.w555
992:10.1377/hlthaff.2018.0738
869:10.1136/bmj.318.7200.1756
791:Nurse-client relationship
746:Stafford Hospital scandal
376:
362:
148:Pregnant patients' rights
120:Motivational interviewing
1508:10.1136/bmj.328.7437.471
1174:10.1186/1472-6963-13-156
1093:10.1136/bmj.322.7284.444
811:Patients' Bill of Rights
479:(before and after), any
278:healthcare professionals
82:Patient-reported outcome
36:Patient (disambiguation)
2118:Lists of hospitals in:
2002:Rehabilitation hospital
1875:Combat support hospital
1750:Geographic service area
1736:lying in houses (India)
1626:Hospital administrators
632:Alternative terminology
1827:Unique physical traits
1791:Complexity of services
1280:Int J Qual Health Care
685:health care facilities
543:
431:
419:
391:shared decision-making
351:
335:
34:. For other uses, see
1293:10.1093/intqhc/mzi087
786:Mature minor doctrine
732:Patient participation
706:facilities, the term
683:, patient groups, or
646:political correctness
595:Institute of Medicine
541:
521:ear, nose, and throat
495:absent any (further)
425:
406:
184:Patient-centered care
125:Involuntary treatment
77:Patient participation
2012:Verterinary hospital
1997:Psychiatric hospital
1849:Underground hospital
1616:Emergency department
1577:History of hospitals
1220:10.1056/NEJMp1502629
625:psychiatric hospital
529:office-based surgery
314:health care provider
272:is any recipient of
44:Part of a series on
2174:Medical terminology
2021:Century established
1967:Children's hospital
1921:Non-profit hospital
1916:For-profit hospital
1911:Charitable hospital
1724:Hôtel-Dieu (France)
1651:Intensive care unit
1161:BMC Health Serv Res
863:(7200): 1756–1758.
821:Therapeutic inertia
806:Patient empowerment
681:insurance companies
673:veterinary medicine
654:healthcare consumer
1992:Maternity hospital
1941:Voluntary hospital
1818:Specialty hospital
1803:Secondary hospital
1782:Municipal hospital
1763:Community hospital
1611:Coronary care unit
1585:Category:Hospitals
1015:American Red Cross
666:public health care
544:
527:'s office, termed
505:outpatient surgery
432:
420:
393:about their care.
342:present participle
2146:
2145:
1955:Condition treated
1870:Military hospital
1813:Teaching hospital
1777:District hospital
1773:Regional hospital
1666:Operating theater
1636:Hospital medicine
985:(11): 1736–1743.
444:outpatient clinic
417:Finnish Civil War
266:
265:
221:Medical sociology
158:Patient's Charter
115:Informal coercion
16:(Redirected from
2181:
2169:People by status
1931:Private hospital
1895:Women's hospital
1854:Virtual Hospital
1768:General hospital
1719:Cottage hospital
1581:Hospital network
1560:
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1457:(7402): 1293–5.
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1127:NAM Perspectives
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716:home health care
469:informed consent
426:Receptionist in
415:during the 1918
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179:Patient advocacy
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1950:
1936:Public hospital
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1885:Prison hospital
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1844:Mobile hospital
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1641:Hospital museum
1621:Emergency codes
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826:Virtual patient
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704:assisted living
650:health consumer
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605:doctor's office
600:To Err Is Human
509:healthcare cost
501:ambulatory care
467:, signature of
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288:and in need of
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1834:Hospital ship
1832:
1831:
1829:
1825:
1819:
1816:
1814:
1811:
1809:
1806:
1804:
1801:
1799:
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1789:
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1780:
1778:
1774:
1771:
1769:
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1764:
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1758:
1757:Base hospital
1755:
1754:
1752:
1748:
1742:(Middle Ages)
1741:
1738:
1735:
1732:
1729:
1728:Valetudinaria
1726:
1723:
1720:
1717:
1714:
1711:
1708:
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1700:
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1695:Archaic forms
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1601:Accreditation
1599:
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1502:(7437): 471.
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1286:(2): 95–101.
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796:Patient abuse
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700:nursing homes
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591:medical error
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522:
518:
514:
513:urinary-tract
510:
506:
502:
498:
497:complications
494:
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474:
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465:date of birth
462:
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346:deponent verb
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207:Patient abuse
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58:
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51:
50:
47:
43:
42:
37:
33:
19:
1982:Leper colony
1972:Eye hospital
1798:Day hospital
1661:On-call room
1499:
1495:
1454:
1450:
1401:
1398:BMJ Qual Saf
1397:
1387:
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903:
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642:human rights
635:
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439:
435:
433:
395:
388:
367:
349:
333:
323:
310:veterinarian
269:
267:
52:
45:
1759:(Australia)
1740:Xenodochium
1646:Hospitalist
718:are called
689:psychiatric
621:day-patient
617:day patient
611:Day patient
485:medications
440:out-patient
312:, or other
302:optometrist
274:health care
212:Elder abuse
163:Medical law
2153:Categories
1713:Bimaristan
1707:Asclepeion
1656:Nocturnist
1594:components
915:16 October
838:References
831:Patient UK
730:See also:
552:in-patient
487:or future
481:anesthesia
436:outpatient
171:Approaches
18:Outpatient
1721:(England)
1715:(Islamic)
1702:Almshouse
1568:hospitals
877:0959-8138
781:e-Patient
576:discharge
548:inpatient
493:discharge
489:treatment
457:procedure
324:The word
320:Etymology
294:physician
290:treatment
230:Sick role
110:Adherence
1709:(Greece)
1681:Pharmacy
1676:Patients
1481:12805157
1428:24876289
1379:19454528
1338:20873673
1302:16282334
1228:26981930
1193:23631468
1111:11222407
1017:(1993).
1001:30395508
960:25077248
895:10381717
776:Casualty
769:See also
752:and the
708:resident
658:customer
370:paskhein
59:Concepts
53:Patients
46:Patients
32:Patience
2159:Patient
2136:Oceania
1946:Defunct
1904:Funding
1734:Vaishya
1730:(Roman)
1671:Orderly
1472:1126181
1419:4112446
1259:23 June
1184:3660245
1167:: 156.
1102:1119673
886:1116090
720:clients
712:patient
638:dignity
525:surgeon
473:history
461:surgery
413:Finland
409:Tampere
363:πάσχειν
344:of the
336:patiens
326:patient
306:dentist
286:injured
270:patient
96:Consent
2128:Europe
2120:Africa
1962:Cancer
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677:client
675:, the
662:client
383:pathos
352:patior
340:, the
134:Rights
1686:Wards
1133:(1).
564:death
519:, or
455:, or
453:tests
449:visit
428:Kenya
377:πάθος
360:verb
358:Greek
332:word
330:Latin
298:nurse
292:by a
198:Abuse
2124:Asia
2108:21st
2103:20th
2098:19th
2093:18th
2088:17th
2083:16th
2078:15th
2073:14th
2068:13th
2063:12th
2058:11th
2053:10th
1477:PMID
1424:PMID
1375:PMID
1334:PMID
1298:PMID
1261:2020
1248:ISBN
1224:PMID
1189:PMID
1107:PMID
1023:ISBN
997:PMID
956:PMID
946:ISBN
917:2021
891:PMID
873:ISSN
736:The
702:and
644:and
619:(or
556:coma
550:(or
477:exam
475:and
438:(or
2048:9th
2043:8th
2038:7th
2033:6th
2028:5th
1775:or
1606:Bed
1512:PMC
1504:doi
1500:328
1496:BMJ
1467:PMC
1459:doi
1455:326
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1414:PMC
1406:doi
1365:doi
1326:doi
1288:doi
1216:doi
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1179:PMC
1169:doi
1135:doi
1097:PMC
1089:doi
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1081:BMJ
1056:doi
987:doi
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671:In
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517:eye
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