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restrictions more challenging. The
Information Commissioner's Office (ICO), the UK's independent regulator for data protection and privacy, has issued guidelines on the use of predictive dialers for telemarketing, which require explicit consent from individuals, clear information about the purpose of the call and the business making the call, an option for individuals to opt-out of future calls, and an accurate and up-to-date call list. Additionally, businesses must ensure that their predictive dialer does not generate abandoned calls at a rate higher than 3% of live calls and must comply with the General Data Protection Regulation (GDPR) when processing personal data for marketing purposes. Failure to comply with these regulations can result in severe penalties, including fines and damage to a business's reputation.
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1,000 prospective customers, promoted "a carnival of values... an offering of exceptional qualities at prices we have never before been able to make". A year later, an electric power company's practice of calling potential customers at home, noted that "Regarding time of calling it is suggested that between 8 and 9 is preferable, owing to the fact that the head of the house is generally in at that time and a sufficient length of time has elapsed after the evening meal". By 1912, the practice was established to the degree that a reviewer outlined fourteen specific ideas for soliciting and securing orders by telephone. Telephone solicitation also developed political uses, including in 1908 "get out the vote" calls, and recorded political speeches played for prospective voters.
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320:"My telephone is far more of a nuisance to me than it is a convenience". However, some companies have capitalized on these negative emotions. Since 2007 several forums have sprouted and act as complaint boards where consumers can voice their concerns and criticism. In response some telemarketing companies have filed lawsuits against these portals. The current legal system in the U.S grants such forums a certain degree of protection through "
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wages. Women were also considered as more polite and well mannered than male operators. Moreover, the calming, more delicate nature of a woman's voice was considered to be women's natural quality, although no scientific evidence supports this statement. This naturalization led to normalizing the perception of women as telephone operators and consultants, which is currently reflected in the telemarketing industry.
72:
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handicapped, immigrants and pensioners, In
Finland, the profession has had a bad reputation because of work-related injuries. The strain on neck, shoulders, eyes and ears can be considerable. Health problems have however been reduced considerably thanks to lightweight headsets, ergonomic working stations and more tasks, like documentation, done automatically by computers.
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state regulations. Most states have adapted "do not call" files of their own, of which only some states share with the U.S. Federal Do Not Call registry. Each U.S. state also has its own regulations concerning: permission to record, permission to continue, no rebuttaling statutes, Sunday and
Holiday calls; as well as the fines and punishments exacted for violations.
359:, can directly deliver a voice message directly to a landline's or cellphone's voicemail. Its original purpose was to provide a nonintrusive method of delivering valuable messages. There has been debate on ringless voicemail causing issues relating to "hijacking" of the voicemail by companies, which would disallow family and friends to access the voicemail.
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exemptions include calls made by charities and political members, parties and candidates however any organisation that is instructed by the recipient of a telemarketing call, not to call that number again, is legally obliged to comply, and must remove the phone number from the organisations calling list(s).
506:. Canadians can register with the National Do Not Call List (DNCL) to reduce the number of telemarketing calls received. Anyone who has received a telemarketing call which is in violation of one or more of the Unsolicited Telecommunications Rules may file a complaint to the national DNCL. The national
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A 1903 report documented using the telephone for local marketing by a dry goods store, which reported that it was more effective than "sending clerks or errand boys" to inform potential clients about buying opportunities. In 1909, a department store's "general solicitation", made by telephone to over
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In
Finland, call centers employ an estimated 100,000 people, but most work with customer relations in larger companies. 10,000 people are working for companies involved with telemarketing. Telemarketing often is the first job young people get. But it is also a way out or back to the labour market for
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is usually ignored, as well as FTC regulations, and every possible number is called in an area code block. Some automated services are sophisticated enough to analyze the audio from the answering party, and if it determines that a human did not respond, will call repeatedly until one does or a limit
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Telemarketing, as was the case with telephone operators, is one of the fields known to be occupied mostly by women. The central reason for hiring women operators lay in the fact that women's work was considered a form of cheap labor: female telemarketers earned about one-half to one-quarter of men's
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Telemarketing calls are often considered an annoyance, especially when they occur during the dinner hour, early in the morning, or late in the evening. A common complaint about telemarketing has been that the calls are a nuisance and a distraction. In 1909, one target of the unwelcome calls declared
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Some jurisdictions have implemented "Do Not Call" lists through industry organizations or legislation; telemarketers are restricted from initiating contact with participating consumers. Legislative versions often provide for heavy penalties on companies which call individuals on these listings. The
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In business-to-business lead generation scenarios, telemarketing often targets perceived decision-makers who might be good prospects for a business product or service. The telemarketing approach is often combined with outreach via email or social media, typically referred to as a cadence. Calls are
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Companies that use telemarketing as a sales tool are governed by the United States
Federal regulations outlined in the TSR (amended on January 29, 2003 originally issued in 1995) and the TCPA. In addition to these Federal regulations, telemarketers calling nationally must also adhere to separate
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An effective telemarketing campaign often involves two or more calls. The first call (or series of calls) determines the customer's needs. The final call (or series of calls) motivates the customer to make a purchase. Prospective customers are identified by various means, including past purchase
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was established for
Australian inbound telephone numbers. The register allows a user to register private use telephone numbers. Australian Federal Legislation limits the types of marketing calls that can be made to these registered telephone numbers; however, research calls are allowed. Other
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Telemarketing has recently been advanced to implement a programmed women's voice as the operator instead of hiring a real woman to perform the task (see example of
Samantha West). This attempt has been shown to be unsuccessful. However, some scholars argue that such technological advancements
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Telemarketing restrictions in the UK are in place to protect consumers from unwanted and intrusive marketing calls. The use of predictive dialers, which are computer programs that dial telephone numbers automatically and connect the calls to an available agent, can make compliance with these
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Telemarketing techniques are increasingly used in political campaigns. Because of free-speech issues, the laws governing political phone calls are much lesser stringent than those applying to commercial messages. Even so, a number of states have barred or restricted political robocalls.
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has helped to substantially curb telemarketing calls to landlines and has also helped with the increasing trend for telemarketers to target mobile phones. As a result, there has been a greater push for mobile applications to help with unwanted calls from telemarketers, like
199:, telemarketing (inbound or outbound) with the specific intention of making an actual sale/transaction over the phone. Often includes the collection of credit card details over the phone for payment purposes, which allows for faster sales cycles and payment confirmation.
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is restricted by the
Australian Federal Government and policed by the Australian Communications and Media Authority (ACMA). Australian Federal legislation provides for a restriction in calling hours for both Research and Marketing calls.
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Inbound telemarketing is another major industry. It involves both live operators and IVR—Interactive Voice
Response. IVR is also known as audio text or automated call processing. Usually, major television campaigns and advertisers use
622:, were a trans-cultural hiring of switchboard operators (mostly women) which became especially popular in North America throughout the 20th century, partially due to popularity gained through advertising. After the shift from
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companies use telemarketing techniques to survey the prospective or past customers of a client's business in order to assess market acceptance of or satisfaction with a particular product, service, brand, or company.
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is reached. This may be coupled with a fake Caller ID display ("spoofing") to mislead the call recipient into answering, or even thinking it is a local number calling. These are not actions of legitimate businesses.
431:) and the FTC's Telemarketing Sales Rule (TSR). The FCC derives regulatory authority from the TCPA, adopted as CFR 64.1200 and the Telemarketing and Consumer Fraud and Abuse Prevention Act, 15 U.S.C. 6101–6108. Many
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British police, after noting the high rate of pensioners affected, recommended use of do-not-call registry enrollment to enhance "phone security." Specific mention was also made of calls from "overseas companies."
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Telemarketing is defined as contacting, qualifying, and canvassing prospective customers using telecommunications devices such as telephone, fax, and internet. It does not include direct mail marketing.
630:, the job of switchboard operators gradually diminished. However, with the rise of advertising and with the popularity of the telephone use, new jobs, including telemarketing jobs, were created.
193:, the implementation of telemarketing (can be inbound or outbound) with the particular purpose of collecting data and information from specific target markets for qualitative research purposes.
187:, the outbound calling of databases with the particular purpose to clean and prepare data (i.e. removing outdated and incorrect data) and contact details for future telemarketing campaigns.
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that are answered by IVR service bureaus. Such service bureaus have the technology and call capacity to process the large amounts of simultaneous calls that occur when a
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usually made by sales development representatives with the goal of this outreach being a subsequent meeting—often with an account executive at the vendor organization.
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history, previous requests for information, credit limit, competition entry forms, and application forms. Names may also be purchased from another company's consumer
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304:, and with deceptively overpriced products and services. Fraudulent telemarketing companies are frequently referred to as "telemarketing boiler rooms" or simply "
175:, the implementation of outbound telemarketing to "activate" or elicit an action or response from prospects (i.e., entice prospects to visit a client's website).
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display, when the call originates outside of France was removed by a law passed in July 2018; implementation was delayed until August 1 of the following year.
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operator then forwards all complaints to the CRTC, which determines whether a complaint warrants further investigation, based on their initial assessment.
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appointment scheduled during the call. Telemarketing can also include recorded sales pitches programmed to be played over the phone via automatic dialing.
154:, reception of incoming orders and requests for information. Demand is generally created by advertising, publicity, or the efforts of outside salespeople.
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due to the perception of high-pressure sales techniques during unsolicited calls. Telemarketers marketing telephone companies may participate in
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or another public list. The qualification process is intended to determine which customers are most likely to purchase the product or service.
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in an attempt to reduce intrusive telemarketing nationwide. Telemarketing corporations and trade groups challenged this as a violation of
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solicits prospective customers to buy products, subscriptions or services, either over the phone or through a subsequent face to face or
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Telemarketing agent sitting in a cubicle. The brightly colored rebuttal sheets are used to answer most questions a customer might have.
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1974:
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Marshall, Judith J.; Vredenburg, Harrie (1991). "The roles of outside and inside sales representatives. Conflict or cooperation?".
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490:. These companies have helped to log thousands of complaints to the DNC Registry, since the inception of the registry itself.
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reinforce commoditization of a woman's speech as a marketable entity and lead to "gendered hierarchy of communication".
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rights. However, the U.S. 10th
Circuit Court of Appeals upheld the National Do Not Call Registry on February 17, 2004.
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services. However, the practice of contacting potential customers by telephone originated in the late 19th century.
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181:, utilizing inbound or outbound telemarketing to create face-to-face or telephone appointments for sales purposes.
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216:. It may involve a live operator voice broadcasting which is most frequently associated with political messages.
1532:"ACASI Gender-of-Interviewer Voice Effects on Reports to Questions about Sensitive Behaviors Among Young Adults"
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Since many telemarketing calls now originate offshore, beyond the reach of US legal or regulatory agencies, the
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Dykema, Diloreto, Price, White, Cate Schaeffer, Jennifer, Kerryann, Jessica L., Eric, Nora (Jul 2012).
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Tu, Huahong, et al. "Sok: Everyone hates robocalls: A survey of techniques against telephone spam."
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316:, the practice of switching a customer's telephone service without their knowledge or authorization.
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38:
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Marshall, Judith J., and Harrie Vredenburg. "Successfully using telemarketing in industrial sales."
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Belt, Vicki; Richardson, Ranald; Webster, Juliet (2000). "Women's Work in the Information Economy".
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Telecommunications (Do Not Call Register) (Telemarketing and Research Calls) Industry Standard 2007
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886:"GDS Publishing Provides a Timely Reminder of Why We Needed the Libel Tourism Law (CL&P Blog)"
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Lee, Jinkook, and Loren V. Geistfeld. "Elderly consumers’ receptiveness to telemarketing fraud."
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In some countries telemarketing is subject to regulatory and legislative controls related to
928:"Once Again: Do Not Send Legal Threats To Companies Because You Don't Like What A User Says"
148:, proactive marketing in which prospective and preexisting customers are contacted directly,
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1183:(CRTC), Government of Canada, Canadian Radio-television and Telecommunications Commission.
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348:. Some can simulate a personalized phone call through personalized pre-recorded messages.
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Telemarketing in the United States of America is restricted at the federal level by the
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Please help update this article to reflect recent events or newly available information.
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Telemarketing techniques are also applied to other forms of electronic marketing using
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British Crime Survey; callpreventionregistry.com or .. freephone .. 0800 652 7780.
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954:"Samantha West The Telemarketer Robot Who Swears She's Not a Robot - TIME.com"
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and standards that member businesses follow to encourage public confidence.
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1031:"No, Your Phone Didn't Ring. So Why Voice Mail From a Telemarketer?"
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845:"Telemarketing - Appointment Setter Telemarketing Services"
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Canadian Radio-television and Telecommunications Commission
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communications which related to new uses for the outbound
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The ability to cause a French phone number to appear on a
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Telemarketing has been negatively associated with various
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was first used extensively in the late 1970s to describe
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Telemarketing may be done from a company office, from a
340:: automated telephone calls that use both computerized
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messages, in which case they are frequently considered
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Telephone Preference Service – UK Do Not Call Registry
1340:"Call centres: young people's entry into working life"
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For the American true crime documentary series, see
1309:"Telemarketing Restrictions in the UK with a Dialer"
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Innovation, Science and Economic Development Canada
1157:http://www.thestreet.com/print/story/11439016.html
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344:and computer-delivered pre-recorded messages in a
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1620:2016 IEEE Symposium on Security and Privacy (SP)
462:September 1, 2009, FTC regulations banning most
142:, using persuasion to sell a product or service.
995:Technology and Women's Voices: Keeping in Touch
816:"What is telemarketing? definition and meaning"
1338:Lindén, Carl-Gustav Lindén (October 9, 2013).
1019:
869:"Housekeeper Objects to Telephone Advertising"
246:often use telemarketing to solicit donations.
116:The two major categories of telemarketing are
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1641:Federal Trade Commission Do Not Call Registry
1636:File a Complaint to the Do Not Call Registry
1578:: CS1 maint: multiple names: authors list (
1207:: CS1 maint: multiple names: authors list (
1159:." March 1, 2012. Retrieved August 27, 2012.
502:(CRTC), an agency of the federal department
498:Telemarketing in Canada is regulated by the
332:Robotic telemarketing and ringless voicemail
136:, the gathering of information and contacts.
1365:"Law Toughened against Telemarketing Calls"
308:". Telemarketing is often criticized as an
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336:A recent trend in telemarketing is to use
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1435:Electrical Review and Western Electrician
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421:Telephone Consumer Protection Act of 1991
1606:Journal of Public Policy & Marketing
322:Communications Decency Act, 47 U.S.C 230
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32:This is an accepted version of this page
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1134:ReclaimDemocracy.org. January 20, 2004.
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1319:from the original on February 27, 2023
1112:: CS1 maint: archived copy as title (
92:in the UK and Ireland) is a method of
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1307:Schotel, Spencer (February 3, 2023).
985:
1267:"Outbound Vs. Inbound Telemarketing"
1185:"Canada's National Do Not Call List"
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1029:Tara Siegel Bernard (3 June 2017).
255:are conducted in a similar manner.
56:
2881:Distributed Checksum Clearinghouse
1589:
1182:
1144:Text of the case and the decision.
282:Negative perceptions and criticism
57:
3083:
2866:Challenge–response spam filtering
2703:Unsolicited digital communication
1629:
1485:, October 3, 1908, pages 338-339.
624:public switched telephone network
166:
1479:"Campaign Speeches by Telephone"
1132:: Resources and Legal Analysis."
763:
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664:Customer relationship management
414:
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127:
2324:Party platforms (or manifestos)
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1437:, December 10, 1910, page 1192.
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435:of telemarketers have codes of
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875:, February 20, 1909, page 227.
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1:
1647:Laws Regulating Telemarketers
1463:"Telephone Help Election Day"
993:. In Kramarae, Cheris (ed.).
775:
721:List of call centre companies
642:
546:
543:is advertised on television.
483:National Do Not Call Registry
471:National Do Not Call Registry
449:National Do Not Call Registry
111:
2412:Rally 'round the flag effect
1453:, April 1912, pages 396-402.
1421:, March 1909, pages 279-280.
1155:Matt Brownell, The Street. "
513:
203:
7:
1469:, June 1908, pages 373-374.
1449:by Marshall Jewell Bailey,
1288:"Beat nuisance phone calls"
790:Journal of Direct Marketing
694:
628:electronic switching system
310:unethical business practice
10:
3088:
2901:Naive Bayes spam filtering
1497:Information, Communication
1405:, March 14, 1903, page 77.
1399:"Advertising by Telephone"
684:Natural predictive dialing
659:Automatic call distributor
585:
564:
541:toll-free telephone number
537:toll-free telephone number
285:
63:
59:Method of direct marketing
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1753:Manipulation (psychology)
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1509:10.1080/13691180051033315
1431:"Canvassing by Telephone"
1379:"Telemarketing: Overview"
649:Agent-assisted automation
573:
493:
433:professional associations
380:This article needs to be
66:Telemarketers (TV series)
2876:Disposable email address
2738:Directory harvest attack
1931:Criticism of advertising
1244:Do Not Call Register FAQ
849:appointmentsetter.net.au
445:Federal Trade Commission
355:Others tactics, such as
324:" and California's Anti-
236:Charitable organizations
39:latest accepted revision
2593:Promotional merchandise
2304:Character assassination
2241:Narcotizing dysfunction
2115:Photograph manipulation
1828:Guerrilla communication
1293:Daily Record (Scotland)
674:Private Branch eXchange
2576:Product demonstrations
2005:Historical negationism
1643:(archived 1 June 2003)
1595:Frederick, J. George.
1447:"Selling by Telephone"
1126:Miller, Jacqui Brown.
820:BusinessDictionary.com
802:10.1002/dir.4000050404
701:Boiler room (business)
634:Women in telemarketing
278:
163:
76:
2508:Reputation management
2427:Psychological warfare
2276:Political campaigning
2085:Firehose of falsehood
1649:(archived 9 May 2007)
1608:18.2 (1999): 208-217.
1344:Nordic Labour Journal
1003:10.4324/9780203221938
770:Telephones portal
620:switchboard operators
276:
161:
74:
2886:Email authentication
2543:Corporate propaganda
1613:Industrial Marketing
1598:Selling by telephone
1381:. September 15, 2003
528:Do Not Call Register
253:Public opinion polls
162:Telemarketing office
122:business-to-consumer
118:business-to-business
82:(sometimes known as
3072:Non-store retailing
2733:Bulk email software
2631:Media concentration
2503:Non-apology apology
2493:Cult of personality
2221:Emotive conjugation
1975:Burying of scholars
1415:"Retailing by Wire"
758:Business portal
288:Telemarketing fraud
240:alumni associations
226:telephone directory
224:or obtained from a
179:Appointment Setting
29:Page version status
2614:Influence-for-hire
2407:National mythology
2377:Crowd manipulation
2266:Tabloid journalism
2135:Video manipulation
2080:Fictitious entries
1803:Civil disobedience
1689:Media manipulation
1548:10.1093/poq/nfs021
1403:Dry Goods Reporter
1296:. August 25, 2013.
1249:2007-08-30 at the
1227:2007-11-29 at the
1036:The New York Times
960:. 10 December 2013
689:Ringless voicemail
626:to computer-based
466:went into effect.
447:has implemented a
357:ringless voicemail
314:telephone slamming
279:
248:Marketing research
185:Database Cleansing
164:
77:
35:
3044:
3043:
2871:Context filtering
2847:
2846:
2669:
2668:
2435:Airborne leaflets
2314:Election promises
2168:Product placement
2043:Alternative facts
1783:Alternative media
1367:. August 8, 2019.
669:Predictive dialer
618:Telephonists, or
518:Telemarketing in
453:commercial speech
401:
400:
244:political parties
26:
16:(Redirected from
3079:
3067:Direct marketing
3012:Advance-fee scam
2959:Keyword stuffing
2716:
2715:
2696:
2689:
2682:
2673:
2672:
2661:Media proprietor
2485:Public relations
2465:Public diplomacy
2450:Information (IT)
2329:Name recognition
1954:Media regulation
1936:Annoyance factor
1793:Call-out culture
1708:Crowd psychology
1682:
1675:
1668:
1659:
1658:
1584:
1583:
1577:
1569:
1559:
1527:
1521:
1520:
1492:
1486:
1476:
1470:
1460:
1454:
1444:
1438:
1428:
1422:
1417:by Lynn Sumner,
1412:
1406:
1396:
1390:
1389:
1387:
1386:
1375:
1369:
1368:
1361:
1355:
1354:
1352:
1350:
1335:
1329:
1328:
1326:
1324:
1304:
1298:
1297:
1283:
1277:
1276:
1274:
1273:
1263:
1257:
1241:
1235:
1219:
1213:
1212:
1206:
1198:
1196:
1195:
1180:
1174:
1166:
1160:
1153:
1147:
1141:
1135:
1124:
1118:
1117:
1111:
1103:
1101:
1100:
1094:
1088:. Archived from
1087:
1079:
1073:
1072:
1070:
1068:
1054:
1048:
1047:
1045:
1043:
1026:
1017:
1016:
983:
970:
969:
967:
965:
950:
944:
943:
941:
939:
924:
918:
917:
915:
913:
903:
897:
896:
894:
892:
882:
876:
866:
860:
859:
857:
855:
841:
835:
834:
832:
831:
822:. Archived from
812:
806:
805:
785:
768:
767:
766:
756:
755:
716:Direct marketing
509:
405:consumer privacy
396:
393:
387:
375:
374:
367:
102:web conferencing
94:direct marketing
21:
3087:
3086:
3082:
3081:
3080:
3078:
3077:
3076:
3047:
3046:
3045:
3040:
3024:Make Money Fast
2998:
2994:URL redirection
2920:
2843:
2777:
2728:Address munging
2705:
2700:
2670:
2665:
2656:Media influence
2651:Media franchise
2636:Media democracy
2602:
2547:
2479:
2421:
2402:Loaded language
2353:
2270:
2187:
2139:
2029:
1958:
1940:
1867:
1808:Culture jamming
1757:
1691:
1686:
1632:
1592:
1590:Further reading
1587:
1571:
1570:
1528:
1524:
1493:
1489:
1477:
1473:
1461:
1457:
1445:
1441:
1429:
1425:
1413:
1409:
1397:
1393:
1384:
1382:
1377:
1376:
1372:
1363:
1362:
1358:
1348:
1346:
1336:
1332:
1322:
1320:
1305:
1301:
1286:
1284:
1280:
1271:
1269:
1265:
1264:
1260:
1251:Wayback Machine
1242:
1238:
1229:Wayback Machine
1220:
1216:
1200:
1199:
1193:
1191:
1181:
1177:
1167:
1163:
1154:
1150:
1142:
1138:
1125:
1121:
1105:
1104:
1098:
1096:
1092:
1085:
1083:"Archived copy"
1081:
1080:
1076:
1066:
1064:
1056:
1055:
1051:
1041:
1039:
1027:
1020:
1013:
984:
973:
963:
961:
952:
951:
947:
937:
935:
926:
925:
921:
911:
909:
905:
904:
900:
890:
888:
884:
883:
879:
867:
863:
853:
851:
843:
842:
838:
829:
827:
814:
813:
809:
786:
782:
778:
764:
762:
750:
697:
645:
636:
616:
588:
576:
567:
558:
549:
516:
507:
496:
417:
397:
391:
388:
385:
376:
372:
365:
334:
302:pyramid schemes
290:
284:
206:
169:
134:Lead generation
130:
114:
69:
60:
55:
54:
53:
52:
51:
50:
34:
22:
15:
12:
11:
5:
3085:
3075:
3074:
3069:
3064:
3059:
3042:
3041:
3039:
3038:
3037:
3036:
3026:
3021:
3020:
3019:
3008:
3006:
3004:Internet fraud
3000:
2999:
2997:
2996:
2991:
2986:
2981:
2976:
2971:
2966:
2961:
2956:
2954:Google bombing
2951:
2946:
2941:
2936:
2930:
2928:
2922:
2921:
2919:
2918:
2913:
2908:
2903:
2898:
2896:List poisoning
2893:
2888:
2883:
2878:
2873:
2868:
2863:
2857:
2855:
2849:
2848:
2845:
2844:
2842:
2841:
2836:
2831:
2826:
2821:
2816:
2811:
2806:
2801:
2796:
2791:
2785:
2783:
2779:
2778:
2776:
2775:
2770:
2765:
2760:
2755:
2753:Email spoofing
2750:
2745:
2740:
2735:
2730:
2724:
2722:
2713:
2707:
2706:
2699:
2698:
2691:
2684:
2676:
2667:
2666:
2664:
2663:
2658:
2653:
2648:
2643:
2638:
2633:
2628:
2627:
2626:
2616:
2610:
2608:
2604:
2603:
2601:
2600:
2595:
2590:
2589:
2588:
2578:
2573:
2568:
2563:
2557:
2555:
2549:
2548:
2546:
2545:
2540:
2535:
2533:Understatement
2530:
2525:
2520:
2515:
2510:
2505:
2500:
2495:
2489:
2487:
2481:
2480:
2478:
2477:
2472:
2467:
2462:
2457:
2452:
2447:
2442:
2437:
2431:
2429:
2423:
2422:
2420:
2419:
2414:
2409:
2404:
2399:
2397:Indoctrination
2394:
2389:
2384:
2382:Disinformation
2379:
2374:
2369:
2363:
2361:
2355:
2354:
2352:
2351:
2346:
2344:Smear campaign
2341:
2336:
2331:
2326:
2321:
2316:
2311:
2306:
2301:
2296:
2291:
2286:
2280:
2278:
2272:
2271:
2269:
2268:
2263:
2261:Sensationalism
2258:
2253:
2248:
2243:
2238:
2233:
2228:
2223:
2218:
2213:
2208:
2203:
2201:Agenda-setting
2197:
2195:
2189:
2188:
2186:
2185:
2180:
2175:
2170:
2165:
2160:
2155:
2149:
2147:
2141:
2140:
2138:
2137:
2132:
2127:
2122:
2117:
2112:
2107:
2102:
2097:
2092:
2087:
2082:
2077:
2075:False document
2072:
2067:
2066:
2065:
2055:
2050:
2045:
2039:
2037:
2031:
2030:
2028:
2027:
2022:
2017:
2012:
2007:
2002:
1997:
1992:
1987:
1982:
1980:Catch and kill
1977:
1972:
1967:
1961:
1959:
1957:
1956:
1951:
1945:
1942:
1941:
1939:
1938:
1933:
1928:
1923:
1918:
1913:
1908:
1903:
1898:
1893:
1888:
1883:
1877:
1875:
1869:
1868:
1866:
1865:
1860:
1855:
1850:
1845:
1840:
1835:
1830:
1825:
1820:
1815:
1813:Demonstrations
1810:
1805:
1800:
1798:Cancel culture
1795:
1790:
1785:
1780:
1779:
1778:
1767:
1765:
1759:
1758:
1756:
1755:
1750:
1745:
1740:
1735:
1730:
1725:
1720:
1715:
1710:
1705:
1699:
1697:
1693:
1692:
1685:
1684:
1677:
1670:
1662:
1656:
1655:
1650:
1644:
1638:
1631:
1630:External links
1628:
1627:
1626:
1622:(IEEE, 2016).
1616:
1609:
1602:
1591:
1588:
1586:
1585:
1542:(2): 311–325.
1522:
1503:(3): 366–385.
1487:
1471:
1455:
1439:
1423:
1407:
1391:
1370:
1356:
1330:
1299:
1278:
1258:
1236:
1214:
1175:
1161:
1148:
1136:
1119:
1074:
1049:
1018:
1011:
987:Rakow, Lana F.
971:
945:
919:
898:
877:
861:
836:
807:
779:
777:
774:
773:
772:
760:
748:
743:
738:
733:
731:Reloading scam
728:
723:
718:
713:
708:
703:
696:
693:
692:
691:
686:
681:
676:
671:
666:
661:
656:
651:
644:
641:
635:
632:
615:
612:
587:
584:
575:
572:
566:
563:
557:
554:
548:
545:
515:
512:
495:
492:
425:47 U.S.C.
416:
413:
399:
398:
379:
377:
370:
364:
361:
333:
330:
283:
280:
270:by receivers.
205:
202:
201:
200:
194:
188:
182:
176:
173:Call to Action
168:
167:Service Styles
165:
156:
155:
149:
143:
137:
129:
126:
113:
110:
58:
47:16 August 2024
36:
30:
27:
25:
9:
6:
4:
3:
2:
3084:
3073:
3070:
3068:
3065:
3063:
3062:Telemarketing
3060:
3058:
3055:
3054:
3052:
3035:
3032:
3031:
3030:
3027:
3025:
3022:
3018:
3015:
3014:
3013:
3010:
3009:
3007:
3005:
3001:
2995:
2992:
2990:
2987:
2985:
2982:
2980:
2977:
2975:
2972:
2970:
2969:Referrer spam
2967:
2965:
2962:
2960:
2957:
2955:
2952:
2950:
2947:
2945:
2942:
2940:
2937:
2935:
2932:
2931:
2929:
2927:
2923:
2917:
2914:
2912:
2909:
2907:
2904:
2902:
2899:
2897:
2894:
2892:
2889:
2887:
2884:
2882:
2879:
2877:
2874:
2872:
2869:
2867:
2864:
2862:
2859:
2858:
2856:
2854:
2850:
2840:
2837:
2835:
2834:Telemarketing
2832:
2830:
2827:
2825:
2822:
2820:
2817:
2815:
2812:
2810:
2807:
2805:
2802:
2800:
2797:
2795:
2792:
2790:
2787:
2786:
2784:
2780:
2774:
2771:
2769:
2768:Pink contract
2766:
2764:
2761:
2759:
2756:
2754:
2751:
2749:
2746:
2744:
2741:
2739:
2736:
2734:
2731:
2729:
2726:
2725:
2723:
2721:
2717:
2714:
2712:
2708:
2704:
2697:
2692:
2690:
2685:
2683:
2678:
2677:
2674:
2662:
2659:
2657:
2654:
2652:
2649:
2647:
2644:
2642:
2641:Media ecology
2639:
2637:
2634:
2632:
2629:
2625:
2624:United States
2622:
2621:
2620:
2617:
2615:
2612:
2611:
2609:
2605:
2599:
2598:Telemarketing
2596:
2594:
2591:
2587:
2584:
2583:
2582:
2579:
2577:
2574:
2572:
2569:
2567:
2564:
2562:
2559:
2558:
2556:
2554:
2550:
2544:
2541:
2539:
2536:
2534:
2531:
2529:
2526:
2524:
2521:
2519:
2516:
2514:
2511:
2509:
2506:
2504:
2501:
2499:
2496:
2494:
2491:
2490:
2488:
2486:
2482:
2476:
2473:
2471:
2468:
2466:
2463:
2461:
2458:
2456:
2453:
2451:
2448:
2446:
2443:
2441:
2438:
2436:
2433:
2432:
2430:
2428:
2424:
2418:
2415:
2413:
2410:
2408:
2405:
2403:
2400:
2398:
2395:
2393:
2390:
2388:
2387:Fearmongering
2385:
2383:
2380:
2378:
2375:
2373:
2370:
2368:
2365:
2364:
2362:
2360:
2356:
2350:
2347:
2345:
2342:
2340:
2337:
2335:
2332:
2330:
2327:
2325:
2322:
2320:
2317:
2315:
2312:
2310:
2307:
2305:
2302:
2300:
2297:
2295:
2292:
2290:
2287:
2285:
2282:
2281:
2279:
2277:
2273:
2267:
2264:
2262:
2259:
2257:
2254:
2252:
2249:
2247:
2244:
2242:
2239:
2237:
2234:
2232:
2229:
2227:
2226:False balance
2224:
2222:
2219:
2217:
2214:
2212:
2209:
2207:
2204:
2202:
2199:
2198:
2196:
2194:
2190:
2184:
2183:Word of mouth
2181:
2179:
2176:
2174:
2171:
2169:
2166:
2164:
2161:
2159:
2156:
2154:
2151:
2150:
2148:
2146:
2142:
2136:
2133:
2131:
2128:
2126:
2123:
2121:
2118:
2116:
2113:
2111:
2108:
2106:
2103:
2101:
2098:
2096:
2093:
2091:
2088:
2086:
2083:
2081:
2078:
2076:
2073:
2071:
2068:
2064:
2061:
2060:
2059:
2056:
2054:
2051:
2049:
2046:
2044:
2041:
2040:
2038:
2036:
2032:
2026:
2023:
2021:
2018:
2016:
2013:
2011:
2008:
2006:
2003:
2001:
1998:
1996:
1993:
1991:
1988:
1986:
1983:
1981:
1978:
1976:
1973:
1971:
1970:Broadcast law
1968:
1966:
1963:
1962:
1960:
1955:
1952:
1950:
1947:
1946:
1943:
1937:
1934:
1932:
1929:
1927:
1924:
1922:
1919:
1917:
1914:
1912:
1909:
1907:
1904:
1902:
1899:
1897:
1894:
1892:
1889:
1887:
1884:
1882:
1879:
1878:
1876:
1874:
1870:
1864:
1861:
1859:
1856:
1854:
1851:
1849:
1846:
1844:
1841:
1839:
1836:
1834:
1831:
1829:
1826:
1824:
1821:
1819:
1818:Deplatforming
1816:
1814:
1811:
1809:
1806:
1804:
1801:
1799:
1796:
1794:
1791:
1789:
1786:
1784:
1781:
1777:
1774:
1773:
1772:
1769:
1768:
1766:
1764:
1760:
1754:
1751:
1749:
1746:
1744:
1741:
1739:
1736:
1734:
1731:
1729:
1726:
1724:
1723:False balance
1721:
1719:
1716:
1714:
1711:
1709:
1706:
1704:
1701:
1700:
1698:
1694:
1690:
1683:
1678:
1676:
1671:
1669:
1664:
1663:
1660:
1654:
1651:
1648:
1645:
1642:
1639:
1637:
1634:
1633:
1625:
1621:
1617:
1614:
1610:
1607:
1603:
1600:
1599:
1594:
1593:
1581:
1575:
1567:
1563:
1558:
1553:
1549:
1545:
1541:
1537:
1536:Public Opin Q
1533:
1526:
1518:
1514:
1510:
1506:
1502:
1498:
1491:
1484:
1480:
1475:
1468:
1464:
1459:
1452:
1448:
1443:
1436:
1432:
1427:
1420:
1416:
1411:
1404:
1400:
1395:
1380:
1374:
1366:
1360:
1345:
1341:
1334:
1318:
1314:
1310:
1303:
1295:
1294:
1289:
1282:
1268:
1262:
1255:
1252:
1248:
1245:
1240:
1233:
1230:
1226:
1223:
1218:
1210:
1204:
1190:
1186:
1179:
1172:
1171:National DNCL
1169:
1165:
1158:
1152:
1145:
1140:
1133:
1131:
1123:
1115:
1109:
1095:on 2006-07-09
1091:
1084:
1078:
1063:
1059:
1053:
1038:
1037:
1032:
1025:
1023:
1014:
1012:9781135795016
1008:
1004:
1000:
996:
992:
988:
982:
980:
978:
976:
959:
955:
949:
934:. 9 July 2008
933:
929:
923:
908:
902:
887:
881:
874:
870:
865:
850:
846:
840:
826:on 2018-03-22
825:
821:
817:
811:
803:
799:
795:
791:
784:
780:
771:
761:
759:
754:
749:
747:
746:Nuisance call
744:
742:
739:
737:
734:
732:
729:
727:
724:
722:
719:
717:
714:
712:
709:
707:
704:
702:
699:
698:
690:
687:
685:
682:
680:
677:
675:
672:
670:
667:
665:
662:
660:
657:
655:
652:
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2794:Cold calling
2646:Media ethics
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2561:Cold calling
2538:Weasel words
2445:Fifth column
2339:Push polling
2289:Astroturfing
2251:Pseudo-event
2231:Infotainment
2206:Broadcasting
2125:Urban legend
2048:April Fools'
1921:Testimonials
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2891:Greylisting
2861:Client-side
2789:Auto dialer
2518:Sound bites
2498:Doublespeak
2349:Wedge issue
2309:Dog whistle
2284:Advertising
2110:Lying press
2095:Gaslighting
1873:Advertising
1848:Occupations
1738:Obfuscation
1728:Half-truths
1067:30 November
796:(4): 8–17.
741:Sucker list
706:Call centre
596:Bell System
488:PrivacyStar
363:Regulations
346:sales pitch
342:autodialers
210:call center
98:salesperson
96:in which a
3051:Categories
2984:Spam blogs
2949:Forum spam
2926:Spamdexing
2799:Flyposting
2758:Image spam
2720:Email spam
2619:Media bias
2475:Subversion
2440:False flag
2417:Techniques
2359:Propaganda
2319:Lawn signs
2299:Canvassing
2193:News media
1949:Censorship
1881:Billboards
1833:Hacktivism
1823:Grassroots
1748:Persuasion
1385:2018-03-21
1272:2018-08-31
1194:2018-08-20
1099:2006-07-20
1062:VoiceLogic
830:2018-03-21
776:References
654:Autodialer
643:Technology
547:England/UK
526:In 2007 a
429:§ 227
409:protection
300:, such as
286:See also:
212:, or from
112:Categories
2964:Link farm
2934:Blog spam
2853:Anti-spam
2819:Newsgroup
2809:Messaging
2711:Protocols
2581:Promotion
2460:Political
2367:Bandwagon
2294:Attack ad
2173:Publicity
2145:Marketing
2058:Fake news
2020:Religious
2015:Political
1995:Euphemism
1990:Cover-ups
1985:Corporate
1853:Petitions
1743:Orwellian
1713:Deception
1517:144267029
1483:Telephony
1467:Telephony
1203:cite news
873:Telephony
726:Marketing
679:Teleblock
604:Toll-free
590:The term
580:Caller ID
520:Australia
514:Australia
464:robocalls
338:robocalls
204:Procedure
197:Telesales
90:telesales
18:Telesales
3057:Spamming
3029:Phishing
2939:Cloaking
2916:Spamhaus
2824:Robocall
2804:Junk fax
2528:Transfer
2470:Sedition
2334:Negative
2246:Newspeak
2236:Managing
2178:Research
2153:Branding
2105:Literary
2070:Fakelore
2063:websites
2053:Deepfake
2010:Internet
1901:Modeling
1858:Protests
1838:Internet
1771:Advocacy
1763:Activism
1566:24991062
1317:Archived
1254:ACMA FAQ
1247:Archived
1225:Archived
1146:FindLaw.
1108:cite web
989:(1988).
958:TIME.com
932:Techdirt
736:Spamming
695:See also
423:(TCPA) (
222:database
146:Outbound
43:reviewed
2911:SpamCop
2829:Spambot
2773:Spambot
2763:Joe job
2607:Related
2586:Spaving
2571:Pricing
2513:Slogans
2455:Lawfare
2392:Framing
2372:Big lie
2163:Product
2158:Loyalty
2090:Forgery
2035:Hoaxing
1916:Slogans
1896:Mobiles
1788:Boycott
1696:Context
1557:4079084
1349:14 June
964:14 June
938:14 June
912:14 June
891:14 June
854:7 April
586:History
565:Finland
382:updated
191:Surveys
152:Inbound
2211:Circus
2120:Racial
1624:online
1601:(1928)
1564:
1554:
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1451:System
1419:System
1042:4 June
1009:
574:France
494:Canada
437:ethics
427:
298:frauds
260:e-mail
242:, and
3034:Voice
2989:Sping
2906:SORBS
2782:Other
2748:DNSWL
2743:DNSBL
2553:Sales
2256:Scrum
2216:Cycle
2130:Virus
2000:Films
1965:Books
1906:Radio
1886:False
1863:Youth
1843:Media
1776:group
1733:Media
1513:S2CID
1093:(PDF)
1086:(PDF)
443:U.S.
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294:scams
140:Sales
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2839:VoIP
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2100:List
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1580:link
1562:PMID
1351:2015
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1232:ACMA
1209:link
1189:DNCL
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1069:2017
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856:2018
600:WATS
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120:and
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