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In
October 2019, First announced that the service would continue for "three to four months". In January 2020, the company stated that passenger numbers were "lower than ever". In February 2020, First announced that it would continue running the service as it had seen a rise in usage following the
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In
September 2019, First announced plans to withdraw the route on 27 October. The company claimed passenger numbers had been falling for several years and blamed this on factors including increased journey times as a result of congestion on the
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and in July 2020 First announced that it would be withdrawn. The company stated that since its reintroduction the route had not carried enough passengers to be viable, despite an advertising campaign publicising its launch.
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which made the bus less attractive when compared to competing rail services. The decision led to criticism from local MPs and MSPs.
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90:"Campaigners save First Glasgow Hamilton express bus route from axe"
297:"Anger as First Glasgow scrap X1 Hamilton to Glasgow express route"
149:"Petition launched to save X1 bus service from Hamilton to Glasgow"
70:, various candidates have called for the service to be reinstated.
178:"First reverses decision to axe route but warns use it or lose it"
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238:"Hamilton's X1 to Glasgow express bus service has been saved"
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119:"Outrage as 'vital' First Glasgow service axed"
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267:"Bus route safe for now following campaign"
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