Knowledge

Sykes Enterprises

Source 📝

36: 234: 217: 200: 183: 166: 27: 361:
acquired all outstanding shares of Sykes shares in a cash transaction valued at approximately $ 2.2 billion, removing the company from Nasdaq's publicly traded company. The Sitel Group, in its new combination, brings together 160,000 employees in 40 countries, serving more than 700 customers and in
350:
David Grimes, a former AT&T executive, was named president of Sykes in 1998. John Sykes remained CEO and chairman. In 2000, Grimes became president and CEO. However, after 3 months, Grimes resigned and Sykes returned as president and CEO.
822: 394:
service provider Symphony Ventures. In 2020, Sykes carried out its last acquisition before being acquired by the Sitel Group in 2021. It purchased Taylor Media Corp. (TMC), a personal finance digital media company and owner of
794: 883: 913: 893: 354:
Charles Sykes, John Sykes' son, became president and CEO of the company in 2004. Charles had been with the company 17 years prior to assuming his father's position.
888: 390:. In 2012, Sykes purchased Alpine Access and three years later a company called Qelp. In 2016, Sykes acquired Clearlink from Utah and two years later the 658: 546: 908: 918: 768: 903: 454: 823:"Sykes Enterprises, Incorporated, Through Its Clearlink Subsidiary, Acquires Personal Finance Digital Media Company the Penny Hoarder" 424: 382:; one year after this, they purchased bothMcQueen International Limited and the German company Telcare. In 2006, Sykes acquired 878: 873: 498: 741: 318:
were among Sykes' first clients. By 1990, the company had 1,000 employees, 20 offices, and $ 55 million in annual revenue.
795:"Sykes Enterprises, Incorporated Acquires Pure-Play & Best-of-Breed RPA Service Provider Symphony Ventures Limited" 362:
more than 50 languages. This merger will enable the company to achieve revenue of approximately $ 4.3 billion in 2021.
175: 271:. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as 898: 855: 264: 49: 579: 633: 123: 773: 609: 482: 391: 604: 379: 303: 261: 556: 378:
business. Four years later, Sykes acquired Datasvar Support AB of Sweden and Diagsoft Inc. of
531: 8: 713: 688: 551: 508: 371: 330: 286:
acquired Sykes for $ 2.2 billion. In March 2023, Sitel and Sykes fully merged to form
396: 315: 272: 151: 146: 306:
to provide engineering and design services to large corporations. Companies such as
503: 375: 322: 276: 226: 141: 35: 337: 268: 95: 867: 827: 799: 299: 76: 343:
Sykes became a publicly traded company in 1996. The company was listed on
746: 663: 358: 326: 283: 529:
Goldstein, Alan (August 11, 1993). "Computer Company to Move to Tampa".
192: 55: 336:
In 1993, Sykes relocated its corporate headquarters from Charlotte to
387: 383: 287: 480:
Cranford, Steve (November 19, 1990). "Volunteering Left and Right".
455:"Sykes goes private with Miami group's $ 2.2 billion all-cash deal" 311: 483:
The Business Journal Serving Charlotte and the Metropolitan Area
344: 659:"Sitel Group® Completes Acquisition of Sykes Enterprises, Inc" 209: 26: 16:
Defunct business process outsourcing company based in Florida
884:
Business process outsourcing companies of the United States
718: 914:
Multinational companies headquartered in the United States
307: 127: 547:"Shares of Sykes Enterprises Nearly Double on Day One" 370:
In 1992, Sykes purchased Jones Technologies, Inc. in
419: 417: 415: 413: 411: 851:Business data for Sykes Enterprises, Incorporated: 831:(Press release). Sykes Enterprises, Inc. 2020-12-21 742:"Sykes Enterprises to buy Alpine Access for $ 150M" 447: 894:Business services companies disestablished in 2021 499:"Call Center Operations Thriving After 2 Decades" 408: 865: 889:Business services companies established in 1977 605:"John Sykes to head Sykes Enterprises, again" 580:"Sykes hands chief executive post to protege" 325:business by purchasing Jones Technologies, a 689:"CRM Review – Sykes Contact Center Services" 386:-based Apex America; in 2010, they acquired 34: 25: 528: 577: 496: 479: 909:Companies formerly listed on the Nasdaq 631: 866: 683: 681: 919:Technology companies based in Florida 739: 321:In 1992, the company moved into the 769:"Sykes buys fast growing Utah firm" 678: 186:US$ 81.78 million (2020) 169:US$ 1,710 million (2020) 13: 634:"Founder of Sykes Retires - Again" 357:On June 18, 2021, a subsidiary of 14: 930: 904:Companies based in Tampa, Florida 845: 803:(Press release). October 22, 2018 578:Barancik, Scott (July 28, 2000). 497:Martinez, David (April 6, 2013). 237:US$ 893 million (2020) 220:US$ 948 million (2016) 632:Hundley, Kris (August 3, 2004). 233: 232: 216: 215: 203:US$ 56 million (2020) 199: 198: 182: 181: 165: 164: 815: 787: 761: 733: 706: 651: 625: 365: 714:"Short: Sykes bought Diagsoft" 597: 571: 539: 522: 490: 473: 438: 1: 879:2021 mergers and acquisitions 874:1996 initial public offerings 402: 347:under the stock symbol SYKE. 298:Sykes was founded in 1977 by 265:business process outsourcing 50:Business process outsourcing 7: 10: 935: 774:Tampa Bay Business Journal 610:Tampa Bay Business Journal 392:Robotic process automation 293: 267:provider headquartered in 380:Scotts Valley, California 304:Charlotte, North Carolina 241: 224: 207: 190: 173: 160: 134: 116: 106: 90: 82: 72: 64: 42: 33: 24: 557:Bloomberg Business News 254:Sykes Enterprises, Inc. 20:Sykes Enterprises, Inc. 899:Call centre companies 740:Stevenson, Chelsea. 638:St. Petersburg Times 584:St. Petersburg Times 532:St. Petersburg Times 425:"2020 Annual Report" 613:. November 13, 2000 243:Number of employees 108:Number of locations 21: 552:The New York Times 509:Sterling, Colorado 444:2015 Annual report 372:Sterling, Colorado 331:Sterling, Colorado 260:) was an American 247:61,100 (2020) 122:Charles E. Sykes ( 19: 461:. August 31, 2021 432:Sykes Enterprises 397:The Penny Hoarder 329:company based in 316:Texas Instruments 273:technical support 251: 250: 152:Order fulfillment 147:Technical support 926: 840: 839: 837: 836: 819: 813: 812: 810: 808: 791: 785: 784: 782: 781: 765: 759: 758: 756: 754: 737: 731: 730: 728: 727: 710: 704: 703: 701: 700: 685: 676: 675: 673: 672: 655: 649: 648: 646: 644: 629: 623: 622: 620: 618: 601: 595: 594: 592: 590: 575: 569: 568: 566: 564: 543: 537: 536: 526: 520: 519: 517: 515: 504:Journal-Advocate 494: 488: 487: 477: 471: 470: 468: 466: 451: 445: 442: 436: 435: 429: 421: 376:customer support 374:and enters into 323:customer service 277:customer service 236: 235: 229: 219: 218: 212: 202: 201: 185: 184: 176:Operating income 168: 167: 142:Customer service 38: 29: 22: 18: 934: 933: 929: 928: 927: 925: 924: 923: 864: 863: 860: 848: 843: 834: 832: 821: 820: 816: 806: 804: 793: 792: 788: 779: 777: 767: 766: 762: 752: 750: 738: 734: 725: 723: 712: 711: 707: 698: 696: 687: 686: 679: 670: 668: 667:(Press release) 657: 656: 652: 642: 640: 630: 626: 616: 614: 603: 602: 598: 588: 586: 576: 572: 562: 560: 545: 544: 540: 527: 523: 513: 511: 495: 491: 478: 474: 464: 462: 459:bizjournals.com 453: 452: 448: 443: 439: 427: 423: 422: 409: 405: 368: 296: 244: 225: 208: 195: 178: 156: 119: 109: 102: 98: 60: 17: 12: 11: 5: 932: 922: 921: 916: 911: 906: 901: 896: 891: 886: 881: 876: 862: 861: 859: 858: 852: 847: 846:External links 844: 842: 841: 814: 786: 760: 732: 705: 677: 650: 624: 596: 570: 538: 521: 489: 472: 446: 437: 406: 404: 401: 367: 364: 338:Tampa, Florida 295: 292: 269:Tampa, Florida 249: 248: 245: 242: 239: 238: 230: 222: 221: 213: 205: 204: 196: 191: 188: 187: 179: 174: 171: 170: 162: 158: 157: 155: 154: 149: 144: 138: 136: 132: 131: 120: 117: 114: 113: 110: 107: 104: 103: 100: 96:Tampa, Florida 94: 92: 88: 87: 84: 80: 79: 74: 70: 69: 66: 62: 61: 59: 58: 53: 46: 44: 40: 39: 31: 30: 15: 9: 6: 4: 3: 2: 931: 920: 917: 915: 912: 910: 907: 905: 902: 900: 897: 895: 892: 890: 887: 885: 882: 880: 877: 875: 872: 871: 869: 857: 854: 853: 850: 849: 830: 829: 828:GlobeNewswire 824: 818: 802: 801: 800:GlobeNewswire 796: 790: 776: 775: 770: 764: 749: 748: 743: 736: 721: 720: 715: 709: 694: 690: 684: 682: 666: 665: 660: 654: 639: 635: 628: 612: 611: 606: 600: 585: 581: 574: 559:. May 1, 1996 558: 554: 553: 548: 542: 535:. p. 1E. 534: 533: 525: 510: 506: 505: 500: 493: 486:. p. 14. 485: 484: 476: 460: 456: 450: 441: 433: 426: 420: 418: 416: 414: 412: 407: 400: 398: 393: 389: 385: 381: 377: 373: 363: 360: 355: 352: 348: 346: 341: 339: 334: 332: 328: 324: 319: 317: 313: 309: 305: 301: 300:John H. Sykes 291: 289: 285: 280: 278: 274: 270: 266: 263: 262:multinational 259: 256:(stylized as 255: 246: 240: 231: 228: 223: 214: 211: 206: 197: 194: 189: 180: 177: 172: 163: 159: 153: 150: 148: 145: 143: 140: 139: 137: 133: 129: 125: 121: 115: 111: 105: 101:United States 97: 93: 89: 85: 81: 78: 77:John H. Sykes 75: 71: 67: 63: 57: 54: 51: 48: 47: 45: 41: 37: 32: 28: 23: 833:. Retrieved 826: 817: 805:. Retrieved 798: 789: 778:. Retrieved 772: 763: 751:. Retrieved 745: 735: 724:. Retrieved 722:. 1996-09-03 717: 708: 697:. Retrieved 695:. 2013-06-08 692: 669:. Retrieved 662: 653: 641:. Retrieved 637: 627: 615:. Retrieved 608: 599: 587:. Retrieved 583: 573: 561:. Retrieved 550: 541: 530: 524: 512:. Retrieved 502: 492: 481: 475: 463:. Retrieved 458: 449: 440: 431: 369: 366:Acquisitions 356: 353: 349: 342: 335: 320: 297: 281: 257: 253: 252: 227:Total equity 210:Total assets 91:Headquarters 856:SEC filings 807:November 8, 747:MarketWatch 693:SellMoreNow 664:PR Newswire 359:Sitel Group 327:call center 284:Sitel Group 868:Categories 835:2021-12-07 780:2017-02-08 726:2021-12-07 699:2021-12-11 671:2021-12-11 403:References 193:Net income 118:Key people 56:Offshoring 388:ICT Group 384:Argentina 288:Foundever 282:In 2021, 124:President 643:June 17, 617:June 18, 589:June 18, 563:June 11, 514:June 12, 465:March 7, 312:AT&T 135:Services 43:Industry 753:30 July 294:History 161:Revenue 83:Defunct 73:Founder 65:Founded 345:NASDAQ 314:, and 126:& 428:(PDF) 258:SYKES 809:2018 755:2012 719:CNET 645:2016 619:2016 591:2016 565:2016 516:2016 467:2023 275:and 86:2021 68:1977 308:IBM 302:in 128:CEO 870:: 825:. 797:. 771:. 744:. 716:. 691:. 680:^ 661:. 636:. 607:. 582:. 555:. 549:. 507:. 501:. 457:. 430:. 410:^ 399:. 340:. 333:. 310:, 290:. 279:. 112:66 99:, 838:. 811:. 783:. 757:. 729:. 702:. 674:. 647:. 621:. 593:. 567:. 518:. 469:. 434:. 130:) 52:,

Index



Business process outsourcing
Offshoring
John H. Sykes
Tampa, Florida
President
CEO
Customer service
Technical support
Order fulfillment
Operating income
Net income
Total assets
Total equity
multinational
business process outsourcing
Tampa, Florida
technical support
customer service
Sitel Group
Foundever
John H. Sykes
Charlotte, North Carolina
IBM
AT&T
Texas Instruments
customer service
call center
Sterling, Colorado

Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.