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economics researcher Benjamin Edelman published a study showing that sites with TRUSTe certification were 50 percent more likely to violate privacy policies than uncertified sites. Edelman also reported that TRUSTe did not go far enough to punish seal holders that break their rules and was not prompt
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entity, against a $ 200,000 penalty. The FTC complaint alleged that from 2006 to 2013, TRUSTe failed, in over 1000 instances, to conduct annual privacy checks on the companies it certified. Consumer organizations, including Center for Digital Democracy and the
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as an official certification provider for the EU Self-Regulatory Programme for Online Behavioural Advertising. The same year, TRUSTe was named the first approved Accountability Agent for the Asia-Pacific Economic Cooperation's Cross Border Privacy Rules System.
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TrustArc's certification subsidiary, TRUSTe, provides privacy dispute resolution services, designed to help oversee consumer requests and complaints regarding the privacy practices of those companies participating in TRUSTe's program.
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article in 2002 questioned whether TRUSTe certification could be trusted, noting that "TRUSTe officials often seemed to be covering for their clients" rather than revoking privacy seals for violations.
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concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications)
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In 2008, TRUSTe changed its structure from a non-profit industry association to a venture-backed for-profit company, raising its first round of capital from
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issued a partial dissent to the FTC ruling, "because TRUSTe never misrepresented its corporate status," and had informed clients of its for-profit status.
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announced that TRUSTe had agreed to settle a complaint that it misrepresented to consumers its recertification program, and its status as a
633: 222: 539: 255:. This raised the question of whether a for-profit company would be less stringent on the companies it certifies than a non-profit. 1024: 961: 1039: 487: 977:"Partial Dissent of Commissioner Maureen K. Ohlhausen - In the Matter of True Ultimate Standards Everywhere, Inc. ("TRUSTe")" 508: 211: 594: 392: 362: 349:, argued for higher penalties and more FTC oversight, but the FTC declined to increase the penalties. FTC Commissioner 278: 1029: 695: 471: 346: 204: 648:"The Cross Border Privacy Rules System: Promoting consumer privacy and economic growth across the APEC region" 237:, joined the organization as executive director. One of her first efforts was to address consumer issues with 372: 927: 410:
Reidenberg, Joel R.; Russell, N. Cameron; Herta, Vlad; Sierra-Rocafort, William; Norton, Thomas B. (2018).
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and thereafter launched its Children's Privacy Seal Program. That year, Fran Maier, who had helped build
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The same year, TRUSTe's founding executive director, Susan Yamada, who was formerly editor of
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In 2000, TRUSTe became the first organization to join the Safe Harbor framework of the
921: 747: 647: 467: 350: 245: 66: 696:"DIRECTIVE 2002/58/EC OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 12 July 2002" 634:"EDAA approves TRUSTe, BPA Worldwide and ePrivacyconsult as Certification Providers" 561: 495: 464:
The Hundredth Window:Protecting Your Privacy and Security in the Age of the Internet
880:"TRUSTe Settles FTC Charges it Deceived Consumers Through Its Privacy Seal Program" 315: 199:
TrustArc was founded as a non-profit industry association called TRUSTe in 1997 by
56: 412:"Trustworthy Privacy Indicators: Grades, Labels, Certifications, and Dashboards" 859: 838: 562:"Interagency Public Workshop: Get Noticed: Effective Financial Privacy Notices" 252: 241:, which at the time was estimated to comprise 59 percent of all email traffic. 215: 521: 1018: 575: 120: 233:
and had been running the company following the departure of its co-founder,
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enough in revoking the seal on companies that violate privacy standards.
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In 2016, in an effort to help companies prepare for the European Union's
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On June 6, 2017, the company changed its name from TRUSTe to TrustArc.
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to offer free compliance assessments of a company's privacy practices.
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The EU-U.S. Privacy Collision: A Turn to Institutions and Procedures
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or certification of compliance can be used as a marketing tool.
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In November 2009, Chris Babel, former Senior Vice President of
943:"F.T.C. Penalizes TRUSTe, a Web Privacy Certification Company" 296: 540:"LOVE'S LABOR LOST Online matchmaker still seeks love, money" 1007: 675:. Asia Pacific Economic Cooperation Secretariat. p. 4 248:, resigned, though later went on to serve as board chair. 968: 860:"Coupons.com and TRUSTe: Lots of Talk, Too Little Action" 451:
Lori still serves on its board of directors as chair ...
262:'s worldwide Authentication Services, joined TRUSTe as 331: 183:) is a privacy compliance technology company based in 165: 430: 428: 270: 595:"Will the Profit Motive Undermine Trust in Truste?" 1035:Self-regulatory organizations in the United States 480: 425: 283:International Association of Privacy Professionals 727:International Association of Privacy Protection. 687: 271:European Interactive Digital Advertising Alliance 1016: 940: 441:. Archive.org: Simon & Schuster. p. xix 983:. Federal Trade Commission of the United States 810:helps efficiently manage privacy inquiries ... 308: 729:"IAPP & TRUSTe GDPR Readiness Assessment" 592: 959: 821: 434: 975:Ohlhausen, Maureen K. (November 17, 2014). 693: 36: 974: 839:"Certifications and Site Trustworthiness" 837:Edelman, Benjamin (September 25, 2006). 666:"APEC CROSS-BORDER PRIVACY RULES SYSTEM" 295: 223:Children's Online Privacy Protection Act 857: 836: 466:. Simon and Schuster Free Press. 2000. 14: 1017: 962:"TRUSTe Finalizes Settlement With FTC" 542:. San Francisco Chronicle. pp. B3 534: 435:Fena, Lori; Jennings, Charles (2003). 858:Edelman, Benjamin (March 18, 2008). 586: 269:In 2013, TRUSTe was approved by the 576:"Privacy group to put seal on spam" 332:Federal Trade Commission settlement 24: 908:. para 1: Federal Trade Commission 363:General Data Protection Regulation 279:General Data Protection Regulation 25: 1051: 999: 941:Wyattnov, Edward (Nov 17, 2014). 896: 225:Safe Harbor organization for the 203:, then executive director of the 960:Davis, Wendy (March 18, 2015). 953: 934: 890: 872: 851: 830: 815: 787: 774:"TRUSTe Transforms to TrustArc" 766: 720: 658: 640: 626: 605: 593:Hansell, Saul (July 15, 2008). 568: 511:, 126 Harv. L. Rev. 1966 (2013) 1025:Internet privacy organizations 822:Boutin, Paul (April 9, 2002). 554: 528: 514: 502: 456: 403: 385: 347:Consumer Federation of America 205:Electronic Frontier Foundation 13: 1: 1040:Companies established in 1997 378: 373:California Privacy Rights Act 824:"Just how Trusty is TrustE?" 795:"Privacy Dispute Resolution" 7: 356: 309:Criticism and controversies 291: 212:U.S. Department of Commerce 78:; 27 years ago 10: 1056: 336:On November 17, 2014, the 194: 27:Privacy compliance company 522:"Children's Privacy Seal" 221:In 2001, TRUSTe became a 160: 152: 127: 109: 90: 72: 62: 52: 44: 35: 981:Federal Trade Commission 926:: CS1 maint: location ( 884:Federal Trade Commission 338:Federal Trade Commission 227:Federal Trade Commission 185:Walnut Creek, California 115:Walnut Creek, California 1030:Politics and technology 776:. TrustArc. Jun 6, 2017 264:chief executive officer 48:TRUSTe Inc. (1997-2017) 301: 538:(February 12, 1998). 419:Washington UL Rev. (6 299: 142:Elizabeth Blass (CCO) 886:. November 17, 2014. 438:The Hundredth Window 368:EU-US Privacy Shield 492:judiciary.house.gov 32: 758:has generic name ( 302: 156:Privacy management 139:Tim Sullivan (CFO) 30: 897:Clark, Daniel S. 351:Maureen Ohlhausen 323:In January 2006, 174: 173: 145:Michael Lin (CPO) 136:Chris Babel (CEO) 67:Internet security 16:(Redirected from 1047: 1011: 1010: 1008:Official website 993: 992: 990: 988: 972: 966: 965: 957: 951: 950: 938: 932: 931: 925: 917: 915: 913: 903: 894: 888: 887: 876: 870: 869: 867: 866: 855: 849: 848: 846: 845: 834: 828: 827: 819: 813: 812: 807: 805: 791: 785: 784: 782: 781: 770: 764: 763: 757: 753: 751: 743: 741: 739: 724: 718: 717: 712: 710: 705:. European Union 700: 694:European Union. 691: 685: 684: 682: 680: 670: 662: 656: 655: 644: 638: 637: 636:. July 15, 2013. 630: 624: 623: 621: 620: 609: 603: 602: 590: 584: 583: 572: 566: 565: 558: 552: 551: 549: 547: 532: 526: 525: 518: 512: 506: 500: 499: 494:. Archived from 484: 478: 477: 460: 454: 453: 448: 446: 432: 423: 422: 416: 407: 401: 400: 393:"Operating Geos" 389: 170: 167: 102:Charles Jennings 86: 84: 79: 40: 33: 29: 21: 1055: 1054: 1050: 1049: 1048: 1046: 1045: 1044: 1015: 1014: 1006: 1005: 1002: 997: 996: 986: 984: 973: 969: 958: 954: 939: 935: 919: 918: 911: 909: 901: 895: 891: 878: 877: 873: 864: 862: 856: 852: 843: 841: 835: 831: 820: 816: 803: 801: 793: 792: 788: 779: 777: 772: 771: 767: 755: 754: 745: 744: 737: 735: 725: 721: 708: 706: 698: 692: 688: 678: 676: 668: 664: 663: 659: 646: 645: 641: 632: 631: 627: 618: 616: 611: 610: 606: 591: 587: 574: 573: 569: 564:. 24 July 2013. 560: 559: 555: 545: 543: 533: 529: 520: 519: 515: 507: 503: 486: 485: 481: 474: 462: 461: 457: 444: 442: 433: 426: 414: 408: 404: 399:. 25 June 2013. 391: 390: 386: 381: 359: 334: 311: 294: 246:Upside Magazine 197: 164: 148: 130: 123: 117: 105: 82: 80: 77: 28: 23: 22: 15: 12: 11: 5: 1053: 1043: 1042: 1037: 1032: 1027: 1013: 1012: 1001: 1000:External links 998: 995: 994: 967: 952: 947:New York Times 933: 889: 871: 850: 829: 814: 786: 765: 719: 686: 657: 639: 625: 604: 599:New York Times 585: 567: 553: 527: 513: 501: 498:on 2005-02-26. 479: 472: 455: 424: 402: 383: 382: 380: 377: 376: 375: 370: 365: 358: 355: 333: 330: 310: 307: 293: 290: 253:Accel Partners 216:European Union 196: 193: 172: 171: 162: 158: 157: 154: 150: 149: 147: 146: 143: 140: 137: 133: 131: 128: 125: 124: 119: 113: 111: 107: 106: 104: 103: 100: 94: 92: 88: 87: 74: 70: 69: 64: 60: 59: 54: 50: 49: 46: 42: 41: 26: 9: 6: 4: 3: 2: 1052: 1041: 1038: 1036: 1033: 1031: 1028: 1026: 1023: 1022: 1020: 1009: 1004: 1003: 982: 978: 971: 964:. Media Post. 963: 956: 948: 944: 937: 929: 923: 907: 900: 893: 885: 881: 875: 861: 854: 840: 833: 825: 818: 811: 800: 796: 790: 775: 769: 761: 749: 734: 730: 723: 716: 704: 697: 690: 674: 667: 661: 653: 649: 643: 635: 629: 614: 608: 600: 596: 589: 581: 577: 571: 563: 557: 541: 537: 536:Angwin, Julia 531: 523: 517: 510: 505: 497: 493: 489: 483: 475: 469: 465: 459: 452: 440: 439: 431: 429: 420: 413: 406: 398: 397:Yahoo Finance 394: 388: 384: 374: 371: 369: 366: 364: 361: 360: 354: 352: 348: 343: 339: 329: 326: 321: 318: 317: 306: 298: 289: 286: 284: 280: 275: 272: 267: 265: 261: 256: 254: 249: 247: 242: 240: 236: 232: 228: 224: 219: 217: 213: 208: 206: 202: 192: 190: 186: 182: 178: 177:TrustArc Inc. 169: 163: 159: 155: 151: 144: 141: 138: 135: 134: 132: 126: 122: 121:United States 116: 112: 108: 101: 99: 96: 95: 93: 89: 75: 71: 68: 65: 61: 58: 55: 51: 47: 43: 39: 34: 19: 987:27 September 985:. Retrieved 980: 970: 955: 946: 936: 912:27 September 910:. Retrieved 905: 892: 883: 874: 863:. Retrieved 853: 842:. Retrieved 832: 817: 809: 804:27 September 802:. Retrieved 799:TrustArc.com 798: 789: 778:. Retrieved 768: 756:|last1= 736:. Retrieved 732: 722: 714: 707:. Retrieved 703:EC.Europa.EU 702: 689: 679:26 September 677:. Retrieved 672: 660: 651: 642: 628: 617:. Retrieved 607: 598: 588: 579: 570: 556: 546:28 September 544:. Retrieved 530: 516: 504: 496:the original 491: 482: 463: 458: 450: 443:. Retrieved 437: 418: 405: 396: 387: 335: 322: 314: 312: 303: 287: 276: 268: 257: 250: 243: 220: 209: 198: 189:privacy seal 180: 176: 175: 110:Headquarters 53:Company type 738:14 November 709:14 November 300:TRUSTe logo 235:Gary Kremen 1019:Categories 865:2008-07-03 844:2008-07-03 780:2017-06-07 619:2017-06-07 615:. TrustArc 473:068483944X 379:References 342:non-profit 239:email spam 179:(formerly 129:Key people 445:27 August 231:Match.com 201:Lori Fena 98:Lori Fena 922:cite web 826:. Wired. 748:cite web 733:IAPP.org 673:Apec.org 613:"People" 357:See also 292:Services 260:VeriSign 214:and the 166:trustarc 153:Products 91:Founders 63:Industry 45:Formerly 31:TrustArc 906:FTC.gov 325:Harvard 195:History 161:Website 81: ( 73:Founded 57:Private 470:  181:TRUSTe 18:TRUSTe 902:(PDF) 699:(PDF) 669:(PDF) 415:(PDF) 316:Wired 989:2017 928:link 914:2017 806:2017 760:help 740:2017 711:2017 681:2017 652:APEC 580:CNET 548:2017 468:ISBN 447:2017 168:.com 83:1997 76:1997 1021:: 979:. 945:. 924:}} 920:{{ 904:. 882:. 808:. 797:. 752:: 750:}} 746:{{ 731:. 713:. 701:. 671:. 650:. 597:. 578:. 490:. 449:. 427:^ 417:. 395:. 313:A 118:, 991:. 949:. 930:) 916:. 868:. 847:. 783:. 762:) 742:. 683:. 654:. 622:. 601:. 582:. 550:. 524:. 476:. 421:. 85:) 20:)

Index

TRUSTe

Private
Internet security
Lori Fena
Walnut Creek, California
United States
trustarc.com
Walnut Creek, California
privacy seal
Lori Fena
Electronic Frontier Foundation
U.S. Department of Commerce
European Union
Children's Online Privacy Protection Act
Federal Trade Commission
Match.com
Gary Kremen
email spam
Upside Magazine
Accel Partners
VeriSign
chief executive officer
European Interactive Digital Advertising Alliance
General Data Protection Regulation
International Association of Privacy Professionals

Wired
Harvard
Federal Trade Commission

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