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Carphone Warehouse

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We're taking action against some of the telecom companies, Talk Talk and Carphone Warehouse. We're taking action against them because we've had a lot of complaints that they've been telephoning people with marketing calls, people whose name is on the telephone preference service. And then we do these
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In January 2018, the company was fined £400,000 by the ICO for "multiple inadequacies" in Carphone's security processes, including using old software and failing to carry out routine security testing. Intruders were able to access personal information, including the names, addresses, phone numbers,
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On 21 April 2021, the company announced that the entire business in Ireland, including all 69 standalone stores in Ireland, 12 outlets within other stores, and the carphonewarehouse.ie website would close with immediate effect, with the loss of 486 jobs. The company stated the closures were in line
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Dixons Carphone has closed all its Carphone Warehouse shops in the Republic of Ireland with immediate effect. It had 69 standalone Carphone Warehouses in the country and 12 in-store branches employing more than 450 people. It has also stopped taking orders on its Irish website. The move will not
211:. In April 2021, the Carphone Warehouse business in Ireland (including all stand-alone and co-located branches and the website) was closed with immediate effect. Currys continued to use the Carphone Warehouse brand in the United Kingdom, online and, until 2021, inside Currys stores. 416: 551:
On 18 January 2007, Carphone Warehouse announced that it had suspended its sponsorship of the show as Channel 4 had not taken sufficient action in response to the alleged racism in the show. On 8 March 2007, the company permanently dropped its sponsorship of the show.
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said: "We are talking to Channel 4. The sponsorship is constantly under review. Clearly we are against racism. Most people understand that the person who has their name associated with the programme does not necessarily condone the content."
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became CEO of TalkTalk, and Roger Taylor CEO of New Carphone Warehouse. Dunstone remained Chairman of both companies. On 30 April 2013, Carphone Warehouse agreed to purchase Best Buy's 50% stake in Best Buy Europe for £500
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On 5 August 2015, hackers gained access to customer data for 2.4 million people who had used sites operated by Carphone Warehouse, including OneStopPhoneShop.com, e2save.com, Mobiles.co.uk and TalkTalk Group.
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In 2003, Ross started to step down from the COO role. In July 2005, he became deputy chairman. On 10 October 2006, the Carphone Warehouse announced that it would purchase the Internet access business of
2003: 815: 580:". Carphone Warehouse supplies Get Connected with office and helpline equipment and has been instrumental in ensuring it is free to call from all landlines and mobiles. This partnership won the 351:
In March 2020, the company announced that they would be closing all 531 stand-alone UK stores the following month, with sales operations continuing within co-located "shops within shops" at
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During April 2005, customers who bought mobile phones from Carphone Warehouse retail outlets alleged that their landline accounts were subsequently switched without their consent.
2367: 2372: 644: 1185: 981: 1216: 2407: 660: 1325: 1549: 1378: 1298: 2377: 823: 2007: 313:. The merger completed on 7 August 2014. The Dixons Group staff moved into 1 Portal Way, the original home of Carphone Warehouse in West London, in May 2015. 2387: 1391:
All UK standalone Carphone Warehouse stores to close Mobile to be sold through Carphone Warehouse shop-in-shops in 305 big Currys PCWorld stores and online
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UK became the second partner at the company, later taking up the role of Logistics and Distribution director. In 1990, Dunstone brought in his school friend
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with the decision to close all UK stores the previous year, with the changes in the mobile market and customer shopping behaviour being accelerated by the
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issued Preliminary Enforcement Notices for breaches of PECR (The Privacy and Electronic Communications Regulations) against Carphone Warehouse and
1579: 2357: 2402: 1665: 2294: 365: 1059: 564:, calling them "the United Kingdom’s first major app awards ceremony designed to recognise innovation and development in app technology". 1531: 1158: 1247: 1014: 207:. Following the closure of all stand-alone UK stores in April 2020, all remaining Carphone Warehouse UK outlets were within branches of 2417: 1847: 1717: 2397: 2392: 537: 470:
dates of birth, marital status and, in more than 18,000 cases, historical payment card details of customers of Carphone Warehouse.
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joint venture, named CPW Europe. Best Buy and Carphone Warehouse also opened joint venture stores in the United States.
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In May 2008, Best Buy agreed to buy a 50% share in Carphone Warehouse's retail business for £1.1 billion, to launch the
195:(previously named "Dixons Carphone"), which was formed by the merger of its former parent Carphone Warehouse Group with 113: 1463: 872: 1517: 491:. The sponsorship deal was to last for three years. Carphone Warehouse also became the sponsor of its spin off show, 442:(TPS) or people who had asked that the company make no further calls to them. On 28 October 2006, in an interview in 1437: 321: 1952: 335:
ceased to be available from Carphone Warehouse after the companies were unable to reach a contractual agreement.
1981: 1691:"Statutory Instrument 2003 No. 2426 The Privacy and Electronic Communications (EC Directive) Regulations 2003" 1352: 191:
is a mobile phone retailer based in London, United Kingdom. In August 2014 the company became a subsidiary of
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stores and through the website. It was said that this measure was a result of the changing mobile market.
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would be launching in the United Kingdom, in a 50/50 joint venture between Carphone Warehouse and
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On 8 May 2009, Carphone Warehouse agreed to pay £236m in cash for the United Kingdom assets of
256:'s operations in the United Kingdom for £9 million. In July 2000, Carphone Warehouse issued an 982:"David Ross: glitz and glamour of the upper class 'barrow boy' with all the right connections" 260:. In July 2001, Johnson sold the majority of his stake and retired. Carphone Warehouse bought 617: 200: 1874: 1851: 1725: 510: 404: 241: 2158: 495:. After Carphone Warehouse and TalkTalk split, TalkTalk took over the sole sponsorship of 8: 2382: 2252: 2221: 2054: 1330: 485:
On 19 June 2007, Carphone Warehouse became the official sponsor of the fourth series of
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prosecutions, particularly with private detectives. We've got a big case coming up.
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Former Carphone Warehouse Group logo, in use until 2014 merger with Dixons Retail
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Ross, by now a non-executive director, resigned from the board in December 2008.
284: 2211: 1694: 2237: 2232: 2174: 1375:"Dixons Carphone takes essential next step in turnaround of UK Mobile business" 1272: 381: 299: 204: 152: 134: 119: 104: 2341: 2321: 2267: 2184: 2150: 1748:"Carphone Warehouse hackers gain access to millions of customer bank details" 993: 786: 701: 582: 576:, a confidential helpline service for young people, that continues today as " 572:
In October 2001, Carphone Warehouse established a corporate partnership with
306: 196: 2300: 2004:"Get Connected appoints Fiona Clark and Helen Wood to senior charity roles" 1582:(Press release). Carphone Warehouse Group PLC. 27 June 2014. Archived from 876: 411:. In June 2014, Carphone and Virgin agreed to sell Virgin Mobile France to 408: 388: 338: 325: 272:
in the United Kingdom for £370m. Also in that month, it was announced that
261: 1532:"Best Buy sells its stake in European joint venture to Carphone Warehouse" 35: 1034:"Carphone Warehouse co-founder David Ross quits after disclosure failure" 561: 412: 228:
and Julian Brownlie, who put £6,000 into the company from their savings.
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for making marketing calls to people who were signed up to the
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In 2010, the broadband and home phone business was spun off as
208: 93: 1464:"Tiscali deal puts Carphone Warehouse top of broadband league" 2216: 2046: 380:, an Italian telecoms group. Tiscali UK later became part of 816:"Carphone Warehouse founder quits while he's (£140m) ahead" 2413:
Defunct telecommunications companies of the United Kingdom
1930: 1848:"UK police investigate threats against Big Brother celebs" 1159:"Carphone Warehouse to buy Best Buy's stake in CPW Europe" 1770:"Carphone Warehouse fined £400,000 over 2015 data breach" 399:
Carphone Warehouse Support Centre in Acton, London (2006)
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In March 2010, TalkTalk and Carphone Warehouse split and
269: 233: 1217:"Carphone Warehouse chief resigns over share disclosure" 244:, who became Chief Operating Officer in the same year. 2368:
Companies formerly listed on the London Stock Exchange
1693:. Office of Public Sector Information. Archived from 1273:"Dixons and Carphone Warehouse shares drop on merger" 875:. 10 Downing Street. 17 February 2006. Archived from 2373:
Consumer electronics retailers of the United Kingdom
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Excellence Award for Corporate Partnership in 2006.
1440:. Carphone Warehouse. 21 April 2021. Archived from 346: 1850:. Ireland on-line. 17 January 2007. Archived from 1716:Miles, Alice; Rumbelow, Helen (28 October 2006). 1404:"Carphone Warehouse closes all stores in Ireland" 847:"Founder exits 'back seat' at Carphone Warehouse" 415:for €325 million. French competition regulators, 21:Dixons Carphone § United Kingdom and Ireland 2408:Telecommunications companies established in 1989 2339: 1718:"Full text of the interview with Richard Thomas" 560:In April 2011, Carphone Warehouse sponsored the 519:from 2004 to 2007. In 2006, they also sponsored 2378:Defunct retail companies of the United Kingdom 1377:(Press release). 17 March 2020. Archived from 787:"Carphone Warehouse and the art of innovation" 331:In April 2020, products and services from the 2062: 1715: 1520:Sean Buckley. Fierce Telecom. 1 February 2010 1248:"Carphone Warehouse completes TalkTalk split" 2388:Mobile phone companies of the United Kingdom 1015:"Carphone's BT challenge with £65m Opal buy" 702:"Carphone store closures to cost 2,900 jobs" 586:Corporate Partnership Award in 2003 and the 473: 1604: 1518:Carphone puts demerger details on the table 1353:"O2 pulls out of Carphone Warehouse stores" 725: 723: 2069: 2055: 2039: 1816: 1814: 1367: 755: 371: 305:In May 2014, Carphone Warehouse Group and 177: 34: 422: 316:In May 2015, Carphone Warehouse launched 1630: 1245: 1125: 720: 394: 337: 1811: 1633:"When slamming the phone prompts a row" 1396: 979: 899:"Carphone Warehouse Co-Founder Resigns" 809: 807: 19:For Carphone Warehouse in Ireland, see 2340: 1797:"Carphone Warehouse gets the X Factor" 1794: 1605:Aittokallio, Auri (28 November 2014). 1488: 1323: 1031: 943: 926:"Carphone Warehouse buys Tandy stores" 419:, approved the deal in November 2014. 224:The company was co-founded in 1989 by 2358:British companies established in 1989 2050: 1980:. getconnected.org.uk. Archived from 1872: 1624: 1513: 1511: 1214: 975: 973: 358: 2403:Retail companies established in 1989 1491:"TalkTalk buys Tiscali UK for £236m" 1215:Boyle, Catherine (8 December 2008). 1183: 949: 923: 844: 813: 804: 780: 778: 696: 694: 692: 637: 635: 633: 513:for the United Kingdom's version of 252:In January 1999, the company bought 2006:. sportbusiness.com. Archived from 1822:"Big Brother sponsor suspends deal" 1572: 1529: 1438:"Carphone Warehouse has now closed" 1299:"Dixons and Carphone Merge Offices" 1133:"Carphone in £1.1bn US partnership" 784: 536:On 17 January 2007, in response to 13: 1953:"Charity Partners and Initiatives" 1873:Brook, Stephen (17 January 2007). 1508: 1090:"Carphone Warehouse buying AOL UK" 970: 567: 14: 2429: 2418:2021 disestablishments in Ireland 2026: 1901:"Sponsor evicts C4's Big Brother" 1659:"Preliminary Enforcement Notices" 1631:Brignall, Miles (23 April 2005). 1066:. 11 October 2006. Archived from 950:Wray, Richard (8 December 2008). 775: 756:Armitstead, Louise (9 May 2011). 689: 630: 432:Information Commissioner's Office 309:announced their merger to create 2398:Retail companies based in London 2393:Mobile virtual network operators 1875:"Big Brother complaints explode" 1246:Scroxton, Alex (29 March 2010). 980:Sabbagh, Dan (9 December 2008). 602: 403:Carphone Warehouse owned 46% of 347:Closure of stand-alone UK stores 1996: 1970: 1945: 1919: 1893: 1866: 1840: 1788: 1762: 1740: 1709: 1683: 1651: 1598: 1542: 1530:Lee, Thomas (4 December 2014). 1523: 1482: 1456: 1430: 1410:. 21 April 2021. Archived from 1345: 1317: 1291: 1265: 1239: 1208: 1177: 1151: 1108: 1082: 1052: 1032:Wilson, Amy (8 December 2008). 1025: 1007: 924:Cope, Nigel (26 January 1999). 917: 891: 478: 322:mobile virtual network operator 293: 247: 203:, and was a constituent of the 2348:1989 establishments in England 2229:Mastercare Commercial Services 2076: 1750:. The Telegraph. 8 August 2015 1556:. 30 June 2014. Archived from 1425:affect Currys PC World Ireland 1324:Curtis, Sophie (11 May 2016). 865: 845:Wray, Richard (13 July 2001). 838: 749: 653: 555: 502: 219: 1: 2363:British royal warrant holders 2238:MicroWarehouse / MacWarehouse 1795:Sweney, Mark (19 June 2007). 1489:Beavis, Gareth (8 May 2009). 623: 1301:. 5 May 2014. Archived from 1184:Khan, Fahad (7 April 2008). 1122:. Retrieved on 4 April 2007. 814:Cope, Nigel (13 July 2001). 440:Telephone Preference Service 7: 1929:. appys.com. Archived from 1116:Geek Squad comes to Britain 595: 48:; 35 years ago 10: 2434: 1355:. Tech Radar. 1 April 2020 785:Day, Peter (28 May 2014). 214: 29:The Carphone Warehouse Ltd 18: 2287: 2167: 2084: 474:Marketing and sponsorship 163: 151: 141: 126: 111: 100: 89: 81: 71: 60: 42: 33: 1724:. London. Archived from 1223:. London. Archived from 822:. London. Archived from 668:Carphone Warehouse Group 454:Information Commissioner 407:in a joint venture with 1799:. London: MediaGuardian 647:12 October 2013 at the 430:On 15 August 2006, the 372:Demergers and disposals 1978:"Corporate Supporters" 1879:The Guardian Unlimited 1580:"Virgin Mobile France" 463: 423:Data protection issues 400: 343: 2327:Lord Kalms of Edgware 1664:. ICO. Archived from 952:"Profile: David Ross" 618:Local loop unbundling 540:Celebrity Big Brother 527:Celebrity Big Brother 522:Celebrity Big Brother 509:The company were the 458: 398: 341: 201:London Stock Exchange 16:Mobile phone retailer 2312:Sir Charles Dunstone 1064:AOL UK Press Release 661:"Annual Report 2014" 405:Virgin Mobile France 242:chartered accountant 226:Sir Charles Dunstone 2268:Prinz / Prinztronic 1933:on 27 February 2011 1697:on 14 November 2006 1671:on 12 November 2006 1196:on 13 February 2020 1038:The Daily Telegraph 143:Number of employees 122:57.1 million (2013) 107:10.7 million (2013) 67:and Julian Brownlie 30: 2097:Carphone Warehouse 1957:Carphone Warehouse 1070:on 19 January 2021 1021:. 7 November 2002. 826:on 15 October 2009 642:Annual Report 2013 538:alleged racism in 401: 359:Closure in Ireland 344: 264:in November 2002. 189:Carphone Warehouse 172:.carphonewarehouse 137:4.2 million (2013) 85:Trades only online 77:2021 (concessions) 28: 2335: 2334: 2303:(chief executive) 2189:DSG International 1854:on 4 January 2009 1828:. 18 January 2007 1776:. 10 January 2018 1586:on 10 August 2014 1096:. 11 October 2006 905:. 8 December 2008 879:on 6 October 2007 677:on 10 August 2014 366:COVID-19 pandemic 186: 185: 2425: 2317:Sir John Collins 2212:Hygena at Currys 2155:Partmaster.co.uk 2092:Advent Computers 2071: 2064: 2057: 2048: 2047: 2043: 2038: 2037: 2035:Official website 2020: 2019: 2017: 2015: 2010:on 10 March 2012 2000: 1994: 1993: 1991: 1989: 1974: 1968: 1967: 1965: 1963: 1949: 1943: 1942: 1940: 1938: 1923: 1917: 1916: 1914: 1912: 1897: 1891: 1890: 1888: 1886: 1870: 1864: 1863: 1861: 1859: 1844: 1838: 1837: 1835: 1833: 1818: 1809: 1808: 1806: 1804: 1792: 1786: 1785: 1783: 1781: 1766: 1760: 1759: 1757: 1755: 1744: 1738: 1737: 1735: 1733: 1713: 1707: 1706: 1704: 1702: 1687: 1681: 1680: 1678: 1676: 1670: 1663: 1655: 1649: 1648: 1646: 1644: 1628: 1622: 1621: 1619: 1617: 1602: 1596: 1595: 1593: 1591: 1576: 1570: 1569: 1567: 1565: 1546: 1540: 1539: 1527: 1521: 1515: 1506: 1505: 1503: 1501: 1486: 1480: 1479: 1477: 1475: 1460: 1454: 1453: 1451: 1449: 1444:on 21 April 2021 1434: 1428: 1427: 1421: 1419: 1414:on 24 April 2021 1400: 1394: 1393: 1388: 1386: 1371: 1365: 1364: 1362: 1360: 1349: 1343: 1342: 1340: 1338: 1321: 1315: 1314: 1312: 1310: 1305:on 20 April 2018 1295: 1289: 1288: 1286: 1284: 1269: 1263: 1262: 1260: 1258: 1243: 1237: 1236: 1234: 1232: 1212: 1206: 1205: 1203: 1201: 1192:. 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568:Charity support 558: 507: 493:The Xtra Factor 483: 476: 425: 374: 361: 353:Currys PC World 349: 311:Dixons Carphone 296: 285:Best Buy Europe 250: 222: 217: 209:Currys PC World 168: 167: 144: 131: 116: 76: 52: 50: 47: 24: 17: 12: 11: 5: 2431: 2421: 2420: 2415: 2410: 2405: 2400: 2395: 2390: 2385: 2380: 2375: 2370: 2365: 2360: 2355: 2350: 2333: 2332: 2330: 2329: 2324: 2319: 2314: 2309: 2304: 2298: 2295:Ian Livingston 2291: 2289: 2285: 2284: 2282: 2281: 2278: 2275: 2270: 2265: 2260: 2255: 2250: 2245: 2240: 2235: 2230: 2227: 2224: 2219: 2214: 2209: 2206: 2201: 2196: 2193: 2190: 2187: 2182: 2177: 2175:Currys Digital 2171: 2169: 2165: 2164: 2162: 2161: 2156: 2153: 2148: 2143: 2138: 2133: 2128: 2127: 2126: 2123: 2120: 2117: 2112: 2104: 2099: 2094: 2088: 2086: 2085:Current brands 2082: 2081: 2074: 2073: 2066: 2059: 2051: 2045: 2044: 2028: 2027:External links 2025: 2022: 2021: 1995: 1969: 1944: 1918: 1907:. 8 March 2007 1892: 1865: 1839: 1810: 1787: 1761: 1739: 1708: 1682: 1650: 1623: 1597: 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Index

Dixons Carphone § United Kingdom and Ireland

Charles Dunstone
London
£
Operating income
£
Net income
£
Parent
Currys plc
www.carphonewarehouse.com
Edit this at Wikidata
Currys plc
Dixons Retail
London Stock Exchange
FTSE 250 Index
Currys PC World
Sir Charles Dunstone
Guy Johnson
NEC
David Ross
chartered accountant
Tandy
IPO
Opal Telecom
AOL
Geek Squad
Best Buy
Best Buy Europe

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