Enid Mumford - Knowledge

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examination addresses why ETHICS at first rose in prominence and afterward declined throughout the long term. To respond to this inquiry, we apply Latour's (1999) five-circle structure to depict the arrangement of science. The discoveries uncover that Mumford held and adjusted numerous heterogeneous entertainers and assets that together added to the forming of ETHICS. As the substance of ETHICS was formed by the interweaving of numerous components, when a portion of these components later changed and subverted their past arrangement, the substance of ETHICS was not reshaped, and subsequently it lost its status and declined. The paper closes by drawing more broad exercises for IS research.

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Research, which aim to improve the Social Reality. The overlapping theories between Mumford’s work and CRIS are related to change and change management, which have links to the issues of power and coercion. Mumford’s also uses wording derived from the Marxist tradition of Critical Research, for example the ‘ideology of capitalism’. Mumford also debated the commodification of computing and working time, which is also identified as a critical research area. Making Enid Mumford’s work around Ethics Methodology and Change very important in today’s economy.

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Which improved general work practices as well as the relationship between management and workers. With the Global economy being in a recession during the early 1980s, Enid Mumford’s theory of socio-technical design gave way to several cost cutting methods that helped better organisations during this period. By making technology more viable in the workplace environment, enabling them to introduce lean production and suitable downsizing techniques.

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but is preferably a blend of techniques that will reinforce each other and provide different but complimentary data. Often a mix of methods produces the best results as it not only considers the political issues with research such as differences in opinions between researchers and how the task should be carried out, but also allows the subject to be fully investigated to achieve the most accurate results.

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people to embrace change and adopt new technological solution, thus resulting in higher job satisfaction and efficiency. This ETHICS method follows 15 steps for designing new systems, they start with asking why to change and then end with the evaluation and testing to see if it is achieving what is required.

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Mumford, Enid. “Designing for Freedom in a Technical World.” In InformationTechnology and Changes in Organizational Work, edited by Wanda J. Orlikowski, Geoff Walsham, Matthew R. Jones, and Janice I. Degross, 425–441. IFIP Advances in Information and Communication Technology. Boston, MA: Springer US,

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Enid Mumford had always been passionate about developing the information systems research community, her favoured method of research came in the form of action research as this helps to promote cooperative development of systems, this research method is proven by the influential Manchester conference

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Mumford carried out research in industrial relations in the Liverpool docks and in the North West coal industry. To collect information for the dock research, she became a canteen assistant in the canteens used by the stevedores for meals. Each canteen was in a different part of the waterfront estate

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Effective Technical and Human Implementation of Computer Systems (ETHICS) method is made to help integrate the company and its aims with that of its stakeholders. ETHICS uses a mix of technology and people participation to come up with solutions. The ETHICS method can greatly contribute to encourage

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Enid Mumford’s draws success from the implementation of Socio-Technical Design; an organisational development method that focuses on the relationship between people and technology in the work environment. Its relationship with action research, was highlighted by its evolution in the 1960s and 1970s.

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Mumford suggests change and that those affected by it should be involved and have an input on the change if it’s to be accepted. This reflects on the ethical views Mumford has as she supports the idea of morality as a natural right. She makes it very clear on how moral responsibility is personal and

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Among Enid Mumford’s accomplishments and spearheading believing is the advancement of a coordinated strategy for frameworks usage named Effective Technical and Human Implementation of Computer Systems (ETHICS) that joins work plan as a feature of the frameworks arranging and execution exertion. This

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After graduation Enid Mumford spent time working in industry, first as personnel manager for an aircraft factory and later as production manager for an alarm clock manufacturer. The first job was important for her career as an academic, since it involved looking after personnel policy and industrial

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Designing human systems for new technology (Ethics) methods that are transforming virtually every aspect of human life, interaction, and the process of work. such changes are drastically evident in the way in which human work is performed and organised. the ethics states that the bridge builders in

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Enid Mumford devised the ETHICS approach to the design and implementation of computer-based information systems. She explains in her work that while others are more intent on improving the ‘bottom line’ of corporations with the use of IT, Enid’s approach was more focused on the everyday workers and

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Future Analysis, it is an attribute of most of today’s computer systems is their flexibility in terms of work organization. To help systems designers, managers and other interested groups take advantage of this flexibility and achieve good organizational as well as good technical design, the author

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Choosing the type of method you are going to use is dependent on a number of factors. Mumford highlights the importance of the question ‘what will be most effective in enabling me to collect the data I need to test my hypothesis and answer my questions?’. The chosen method may be a single technique

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Mumford’s 2000 conference paper titled “Socio-Technical Design: An Unfulfilled Promise or a Future Opportunity?” discussed the origins and evolution of socio-technical design, starting with its beginnings at the Tavistock institute. Mumford outlined the promises and possibilities of socio-technical

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Enid Mumford specifically emphasized the importance of participative system design. This emphasis has been accepted within the context of IS development. One of the main success factors indicated from this design was the importance of exploitative progression in the post implementation environment.

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Mumford Enid & Carolyn Axtell (2003). Tools and Methods to Support the Design and Implementation of New Work Systems. Chapter 17. pp 331–346. In “The new workplace: a guide to the human impact of modern working practices”, edited by David Holman David Holman, Toby D. Wall, Chris W. Clegg, Paul

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Mumford recognised that user participation of system design is just as important as the technology being introduced. She believed it was important to take into account users' social and technical needs when creating an IS, and that user participation is needed for this to happen. Mumford described

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Influencing all five contracts of the employer-employee relationship was the value contract. This contract specifically set out to develop a set of values both employees and management could agree on, simply because the values and interests of employees differ from those of the employers. Mumford

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Facilitating Technology Transfer through Partnership: Learning from practice and research: IFIP TC8 WG8.6 International Working Conference on Diffusion, Adoption, and Implementation of Information Technology (25-27 June 1997), Ambleside, Cumbria, UK.Book: 383 pages, part of the “IFIP Advances in

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Furthermore, Mumford’s work around Ethics Methodology, change management, and the humanly acceptable development of systems to provide an ethically acceptable way for the use technology was supported by Critical Research in Information Systems (CRIS) as many of ideas that still dominate Critical

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Her work placed the social context and human activities/needs at the centre of IS design. Findings from projects across the 1960 and 1970s were consolidated by Mumford and her peers to bring rise to system development methodology known as ETHICS (Effective Technical & Human Implementation of

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One of the contracts proposed was the work structure contract, which aimed to emphasize the importance of ensuring employees found their jobs both interesting and challenging. To implement this contract, Mumford states the need for the continual questioning of production processes and principles

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The purpose of research is understanding, explanation and prediction. When gathering data from face-to-face interviewing programs, fewer formal methods are shown to be more respectable and often show superior quality of information. Whereas observational research tends to look at the patterns of

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As a newly joined member of Manchester Business School, Enid provides formative advice to students starting on research/engineering projects advising students to choose topics of study that are interesting yet challenging. In addition, Enid mentions that research projects should include research

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generally resulted in failure to produce a satisfactory outcome. Such failure could arise even when the underlying technology was adequate. She demonstrated that the underlying cause was an inability to overcome human factors associated with the implementation and use of computers. Four decades

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In the progress method Mumford used, she included quick ethics, to support the business process. By including quick ethics in the process, it created the business process to become more efficient and more effective in attaining business objectives and was able to offer a higher quality working

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and became interested in their democratic socio-technical approach to work organisation. Since then, she has applied this approach to the design and implementation of computer-based systems and information technology. One of her largest socio-technical projects was with the Digital Equipment

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described that employees were interested in being economically incentivised in exchange for the services they provide; however, the overall consensus was to produce values such as long-term humanistic profitability, ensuring both company economic success and employee motivation.

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Mumford Enid (1997). Requirements Analysis for Information Systems. Chapter 3. pp 15–20. In “Systems for Sustainability”, which is edited by Frank A. Stowell, Ray L. Ison, Rosalind Armson, Jacky Holloway, Sue Jackson and Steve McRobb. Springer, Boston, MA.

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Organizational and Social Perspectives on Information Technology: IFIP TC8 WG8.2 International Working Conference on the Social and Organizational Perspective on Research and Practice in Information Technology June 9–11, 2000, Aalborg,

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Corporation (DEC) in Boston. In the 1970s she became a member of the International Quality of Working Life Group, the goal of which was to spread the socio-technical message around the world. She later became a council member of the

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Enid Mumford was born on Merseyside in North West England, where her father Arthur McFarland was magistrate and her mother Dorothy Evans was teacher. She attended Wallasey high school, and received her BA in Social Science from

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IT development aim to understands the users from a presentation perspective, furthermore, to work in collaboration in the development and growth of IT artifacts, which then results in serving the interests of the stakeholders.

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Despite the replacement of socio-technical projects by more efficient systems such as lean production, socio-technical notions remain essential when conceptualizing frameworks involving humans and computers (Mumford, 2000).

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design that were apparent at the time of its conception. She highlighted the ways that it had moved from success into failure, and evaluated the socio-technical initiatives that had occurred in different nations.

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relations strategy for a large number of women staff. The second job also proved invaluable, as she was running a production department, providing a level of practical experience that is unusual among academics.

557:, she used this approach to survey the sales office, who then discussed their problems internally and implemented a work structure that alleviated most of their efficiency and job satisfaction problems. 432:

later, despite the identification of these sociotechnical factors and the development of methodologies to overcome such problems, large scale computer implementations are often unsuccessful in practice.

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methods such as Large-scale surveys, face-to-face interviews and close observations. Finally, she suggests all students to keep good respectable terms with everyone involved with their research methods.

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Avison, David; Bjørn-Andersen, Niels; Coakes, Elayne; Davis, Gordon B.; Earl, Michael J.; Elbanna, Amany; Fitzgerald, Guy; Galliers, Robert D.; Hirschheim, Rudy; Iivari, Juhani; Klein, Heinz K. (2006).

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Mumford Enid (1999), Choosing Problem Solving Methods Chapter 2. pp 25–39. In “Dangerous Decision: Problem Solving in Tomorrow’s World”), Springer, Boston, MA. eBook Packages Springer Book Archive.

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behaviour and insights into why this behaviour is taking place. This can be hard to apply statics to this data, rather a description of what has taken place and why, will be more beneficial.

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and served dockers working on different shipping lines and with different cargoes. The coal mine research required her to spend many months underground talking to miners at the coal face.

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Mumford, E. (1995). Review: Understanding and Evaluating Methodologies. International Journal of Information Management Vol 15, Issue 3, Pages 243-245. Published by Elsevier Science Ltd,

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in which analysis and theory are associated with remedial change. She believed "There should be no theory without practice and no practice without research." Whilst working at

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Information and Communication Technology book series (IFIPAICT)”, edited by Tom McMaster, Enid Mumford, E. Burton Swanson, Brian Warboys, David Wastell. Springer, Boston, MA.

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Mumford, E. (1994). New treatments or old remedies: is business process reengineering really socio-technical design? Journal of Strategic Information Systems, 3(4), 313–326.

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Mumford Enid (1996). The past and the present. Chapter 1 pp. 1–13. In “Systems design : ethical tools for ethical change”. Macmillan, Basingstoke, UK.

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precious and how no one can take it away from someone. This is relatable to employees as they should be made aware of the changes within their organization.

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Mumford, E. (2006). The story of socio-technical design: reflections on its successes, failures and potential. Information Systems Journal, 16(4), 317-342.

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Mumford, E. (1999). The Problems of Problem Solving. In Dangerous Decisions: Problem Solving in Tomorrow’s World (pp. 13–24). Springer, Boston, MA.

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Mumford E. (1996). An Ethical Pioneer: Mary Parker Follett. Chapter 4. pp 46–63. In “Systems Design Ethical Tools for Ethical Change”. Palgrave, London.

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in 1984. This was the first conference to ever genuinely question the broadly differing conceptions of what established Information Systems research is.

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Mumford, E. (2000). Socio-Technical Design: An Unfulfilled Promise or a Future Opportunity? In R. Baskerville, J. Stage, & J. I. DeGross (Eds.),

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Enid Mumford, Steve Hickey, and Holly Matthies (2006). Designing Human Systems for New Technology - The ETHICS Method, by Enid Mumford (1983)

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Enid Mumford, Steve Hickey, and Holly Matthies (2006). Designing Human Systems for New Technology - The ETHICS Method, by Enid Mumford (1983)

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Mumford, E. (1998). Problems, knowledge, solutions: solving complex problems. The Journal Of Strategic Information Systems, 7(4), 255-269.

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Mumford, E. (1996). Designing for the future. In. Systems Design Ethical Tools for Ethical Change Chapter 7 (pp. 99–107). Publisher.

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participation as the democratic processes that allow staff to have control over the environment they work in and the future of their job.

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Mumford, E. (1995). Contracts, complexity and contradictions: The changing employment relationship. Personnel Review, 24(8), 54–70.

1646: 390: 1500: 378:(BCS), also an Honorary Fellow of the BCS in 1984, and also a founder member and ex-chairperson of the BCS Sociotechnical Group. 1661: 645: 1396: 929: 909: 794: 728: 703: 685: 761:

edited by Trauth, Eileen M., UK.1-930708-06-8. First published:1 July 2000, https://www.igi-global.com/gateway/chapter/28259

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Leitch, S., & J.Warren, M. (2010, September). ETHICS: The Past, Present and Future of Socio-Technical Systems Design.

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Mumford, E. (1996). Systems design in an unstable environment. Systems Design Ethical Tools for Ethical Change, 30–45.

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Enid Mumford has produced a large number of publications and books in the field of sociotechnical design. A selection:

451:’ patterns variables to propose five different contracts that can be used to evaluate employer-employee relationships. 897:

Mumford, E. (1996). Risky ideas in the risk society. Journal of Information Technology (Routledge, Ltd.), 11(4), 321.

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alongside the identification of tools, techniques, and technologies which can be considered efficient and humanistic.

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Enid Mumford's theory of the importance of user participation has been widely recognised as effective and beneficial.

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for Exceptional Achievement in Information Systems, one of only four in that year. Leo Awards are given by the

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Mumford, E. (2006). Researching people problems: Some advice to a student. Inf. Syst. J., 16, 383–389.

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Mumford, E. (1996). Systems Design: Ethical Tools for Ethical Change. Palgrave Macmillan, London, UK.

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https://books.google.com.qa/books?id=he9NuM14WN8C&lpg=PP1&pg=PP1#v=onepage&q&f=false

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Mumford, E. (1995). Contracts, complexity and contradictions: The changing employment relationship.

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Mumford, E. (2001). Action Research: Helping Organizations to Change. Chapter 3.pp. 46–77. In”

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Chapter 6. pp79–98. In "Systems Design Ethical Tools for Ethical Change". Palgrave, London, UK.

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may contain an excessive amount of intricate detail that may interest only a particular audience

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https://www.abebooks.co.uk/9780903808286/Designing-Human-Systems-New-Technology-0903808285/plp

751:. Chapter 4, Problem Solving and the Police pp. 59–73. First published on: 31 May 1999 320: 1179: 843: 1636: 1631: 1561:"The story of socio-technical design: reflections on its successes, failures and potential" 1330:"The story of socio-technical design: reflections on its successes, failures and potential" 411: 352: 341: 1514:"The reality of participative systems design: contributing to stability in a rocking boat" 123: 8: 550: 473: 468: 382: 998:

Tudor Rickards. "Enid Mumford: Sociologist devoted to making computers work for people"

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Mumford, Enid (October 2006). "Researching people problems: some advice to a student".

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http://link-springer-com-443.webvpn.fjmu.edu.cn/chapter/10.1007%2F978-1-349-13774-9_3

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In 1983 Enid Mumford was awarded the American Warnier Prize for her contributions to

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and a visiting fellow at Manchester Business School, largely known for her work on

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Enid Mumford/ Designing Human System Revised 2013 Pp 20-30/ "Diagnosing needs".

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any relevant information, and removing excessive detail that may be against

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Designing Secretaries: The Participative Design of a Word Processing System

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Early in her career Enid Mumford realised that the implementation of large

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https://link.springer.com/content/pdf/10.1007%2F978-3-642-15199-6_19.pdf

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Computing Handbook : Information Systems and Information Technology

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Socio-Technical Design: An Unfulfilled Promise or a Future Opportunity?

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Effective Systems Design and Requirements Analysis: the ETHICS Approach

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Designing human systems for new technology : the ETHICS method

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in Finland. And in 1999, she was the only British recipient of a

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http://education.guardian.co.uk/obituary/story/0,,1766423,00.html

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Nineteen individuals influenced by Enid Mumford contributed to

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While at MBS, Mumford developed a close relationship with the

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and was also a member of the US Socio-technical Round Table.

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De Montfort University, UK; Stahl, Bernd (September 2007).

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XSEL's Progress: the continuing journey of an expert system

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Sparrow and Ann Howard. Wiley & Sons, Chichester, UK.

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IT’s impact on their working lives (Avison et al., 2006).

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Enid Mumford then joined the Faculty of Social Science at

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last version of Enid Mumford website, on Internet Archive

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In R. Baskerville, J. Stage, & J. I. DeGross (Eds.),

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https://books.google.com/books?id=he9NuM64WN8C&pg=PP1

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Dangerous Decisions: problem solving in tomorrow's world

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Dangerous Decisions Problem Solving in Tomorrow's World

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Mumford, E. (2001). Advice for an action researcher.

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Unsourced material may be challenged and removed. 1437:Journal of the Association for Information Systems 1250:Journal of the Association for Information Systems 1205:Journal of the Association for Information Systems 1109:Journal of the Association for Information Systems 618:Designing human systems: an agile update to ETHICS 545:A theoretical foundation in Mumford’s career was 1623: 1488:. : Manchester Business School. pp. 30–59. 1129: 969:https://doi.org/10.1111/j.1365-2575.2006.00223.x 856: 643:http://www.opengrey.eu/item/display/10068/558836 597:Systems Design: Ethical Tools for Ethical Change 372:Chartered Institute of Personnel and Development 1098: 1096: 759:Qualitative Research in IS: Issues and Trends”, 462: 16:British social scientist and computer scientist 753:https://link.springer.com/book/10.1007/b102291 1103:Wagner, Erica L; Newell, Sue (October 2007). 920:https://doi.org/10.1016/S0963-8687(99)00003-7 696:Designing for freedom in the ethical company. 1102: 1093: 864:https://doi.org/10.1016/0963-8687(94)90036-1 851:https://doi.org/10.1007/978-0-387-34872-8_25 512:ETHICS Methodology of Systems Implementation 355:in 1956. Later she then spent a year at the 311:(6 March 1924 – 7 April 2006) was a British 1377:Topi, Heikki; Tucker, Allen (14 May 2014). 1167:https://doi.org/10.1007/978-0-387-35505-4_3 743:https://doi.org/10.1007/978-0-585-27445-4_2 718:https://doi.org/10.1007/978-1-349-14199-9_7 690:https://doi.org/10.1007/978-1-349-14199-9_4 667:https://doi.org/10.1007/978-1-349-14199-9_3 53:Learn how and when to remove these messages 1376: 623: 560: 1576: 1505: 1448: 1345: 1261: 1216: 1146:https://doi.org/10.1108/00483489510099569 1120: 994: 992: 990: 988: 914:https://doi.org/10.1007/978-0-387-35092-9 423:Human factors and socio-technical systems 296:Learn how and when to remove this message 278:Learn how and when to remove this message 219:Learn how and when to remove this message 150:Learn how and when to remove this message 812:. Hershey, PA: Information Science Pub. 706:. First published on: 11 November 1996, 195:Relevant discussion may be found on the 1652:Fellows of the British Computer Society 1558: 1511: 1483: 1327: 1177: 1042: 955:Information Technology & People, 14 807: 1624: 985: 1667:20th-century British women scientists 1275: 1273: 1243: 1198: 1014: 1012: 1010: 1008: 797:. First published: 11 November 1996, 1194: 1192: 410:At the Faculty of Social Science at 230: 161: 88:adding citations to reliable sources 59: 18: 775:. First published: 1 January 2002, 395:Association for Information Systems 13: 1270: 1005: 899:https://doi.org/10.1057/jit.1996.6 633:. Manchester Business School, UK. 540: 181:of a non-free copyrighted source, 14: 1678: 1657:British women computer scientists 1605: 1189: 1171: 688:, First published: January 1996, 525:environment that inspires staff. 34:This article has multiple issues. 1578:10.1111/j.1365-2575.2006.00221.x 1530:10.1046/j.1365-2575.1997.00020.x 1347:10.1111/j.1365-2575.2006.00221.x 1299:10.1111/j.1365-2575.2006.00225.x 1057:10.1111/j.1365-2575.2006.00223.x 731:. First published 31 July 1997. 406:Research in industrial relations 235: 166: 64: 23: 1647:Information systems researchers 1552: 1477: 1457: 1424: 1405: 1370: 1321: 1237: 1225: 1199:Stahl, Bernd (September 2007). 943:(pp. 33–46). Springer US. 934:https://doi.org/10.1007/b102291 677:. First published January 1996, 662:. First published January 1996, 572: 549:– an approach adopted from the 75:needs additional citations for 42:or discuss these issues on the 1150: 1071: 669:, Macmillan, Basingstoke, UK. 391:Leo Lifetime Achievement Award 1: 1662:University of Michigan people 978: 857:Conference and journal papers 496:developed the ETHICS method. 1417:10.1007/978-3-642-15199-6_19 1028:. Retrieved 3 November 2008. 892:10.1016/0268-4012(95)90153-1 463:The socio-technical approach 334: 260:Knowledge's inclusion policy 7: 1642:British computer scientists 1565:Information Systems Journal 1518:Information Systems Journal 1334:Information Systems Journal 1287:Information Systems Journal 1045:Information Systems Journal 949:10.1007/978-0-387-35505-4_3 712:10.1007/978-1-349-14199-9_6 370:She was a companion of the 199:. Please help Knowledge by 10: 1683: 1165:(pp. 33–46). Springer US. 1079:"Role of Honorory Fellows" 781:10.1002/9780470713365.ch17 747:Mumford, E. (1999). 361:Manchester Business School 1283:"Enid Mumford: a tribute" 963:10.1108/09593840110384753 912:. First published: 1997, 874:10.1108/00483489510099569 810:Redesigning human systems 803:10.1007/978-1-349-14199-9 737:10.1007/978-1-4899-0265-8 611:Redesigning Human Systems 521:Computer-based Systems). 319:and Professor Emerita of 1383:. Chapman and Hall/CRC. 641:. First published 1983, 613:. Idea Publishing Group. 555:Turner’s Asbestos Cement 376:British Computer Society 1024:11 October 2008 at the 624:Books and book chapters 567:Enid Mumford: A Tribute 561:Enid Mumford: a tribute 400: 387:university of Jyvaskyla 329:socio-technical systems 1559:Mumford, Enid (2006). 1512:Mumford, Enid (1997). 1484:Mumford, Enid (1983). 1328:Mumford, Enid (2006). 1178:Mumford, Enid (2000). 1019:Enid Mumford Biography 1002:, Wednesday 3 May 2006 808:Mumford, Enid (2003). 357:University of Michigan 201:rewriting this article 694:Mumford Enid (1996). 321:Manchester University 1450:10.17705/1jais.00138 1263:10.17705/1jais.00138 1218:10.17705/1jais.00138 1156:Mumford, E. (2000). 1142:Personnel Review, 24 1122:10.17705/1jais.00142 629:Mumford, E. (1983). 412:Liverpool University 353:Liverpool University 342:Liverpool University 203:with your own words. 84:improve this article 1244:Stahl, B.C (2007). 648:1 June 2021 at the 551:Tavistock Institute 474:Tavistock Institute 469:Tavistock Institute 383:information science 443:Mumford also used 374:, a Fellow of the 317:computer scientist 179:close paraphrasing 1617:Guardian obituary 1398:978-0-429-18469-7 1125:– via JAIS. 930:978-0-585-27445-4 910:978-0-387-35092-9 795:978-1-349-14199-9 729:978-1-4899-0265-8 704:978-1-349-14199-9 686:978-1-349-14199-9 306: 305: 298: 288: 287: 280: 229: 228: 221: 160: 159: 152: 134: 57: 1674: 1599: 1598: 1580: 1556: 1550: 1549: 1509: 1503: 1499: 1481: 1475: 1461: 1455: 1454: 1452: 1428: 1422: 1409: 1403: 1402: 1374: 1368: 1367: 1349: 1325: 1319: 1318: 1277: 1268: 1267: 1265: 1241: 1235: 1229: 1223: 1222: 1220: 1196: 1187: 1186: 1184: 1175: 1169: 1154: 1148: 1138: 1127: 1126: 1124: 1100: 1091: 1090: 1088: 1086: 1075: 1069: 1068: 1040: 1029: 1016: 1003: 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