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Under Choate's direction, newsobserver.com quickly became one of the leading local newspaper web sites in the country. By 2001, The Media Audit ranked newsobserver.com third in the nation in terms of local market penetration for online newspapers, trailing washingtonpost.com and austin360.com. In that same year, Editor & Publisher awarded newsobserver.com with an EPpy, naming it the best online newspaper service in its circulation category.
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Siceloff headed the NewsObserver.com staff. Michael
Carmean, who had headed the copydesk staff, departed. Other early Nando personnel included Charles S. Powell (the "Evangelist"), Beth Ames, Fraser Van Asch, Lisa Pignetti, Gene Wang, Kirk House, Ari Spanos, Alfred Filler, Denise Long, Joe Sterling, Joyce Garcia, Dawn Harris and Sam Barnes. Barnes sometimes worked from the office of the N&O-owned
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761:) and cut back its exploration of original news coverage, which had included the 1996 election campaign. McClatchy shifted the focus of "Nando New Media" to serve its newspapers and other clients, while Frank Daniels III and other early Nando executives left to create Internet startups focused on community news (Koz) and sports (
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with their own job titles. As in other internet start-up companies, there was frenzied activity 24-hours a day, seven days a week. A company lore evolved, with numerous stories such as the one about installing system upgrades and dropping dial-up customers by the rack. Even the FBI were regular players. During the period when
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programming early, creating a Java-powered rotation of news photos on its home page in 1996, linked to photo gallery pages. Behind the scenes, the most lasting demonstration of Nando Media's Java programming was its
Digital Work Bench content management system. The Java-based CMS was written from the
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Nando editors selected stories, wrote fresh headlines and sorted the wire service stories into news category pages — National, World, Political, Sports, Business etc. Nando's editors sometimes created "combined wires" stories or rewrote story leads. The Nando Times briefly experimented with original
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In 1994 Nando.net added a Web server and a Mosaic-compatible website front end, and the NandO Times was born — one of the first updated-around-the-clock news and sports websites. Nando invented its own model of how newspapers could handle online production, news, sales and help desks while developing
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was
America's most-wanted computer hacker (1994–1995) he was living in Raleigh and using cell phones to hack into ISP's and then telneting into unsuspecting UNIX servers (like Nando) and creating directories/files and deleting all traces. Nando technicians tried, but never quite managed, to get a fix
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With Nando's changing role, The News & Observer established an interactive media division in 1997, led by Mark Choate. The new division produced newsobserver.com, an online newspaper publishing local news and advertising, as a complement to the national and international news published by Nando.
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newspaper's nickname, "The N&O," gave the site its name, presented online as NandO or Nando, apparently after the newspaper's News
Library staff pointed out that the ampersand would create difficulties in database construction and so coined the title of NandO, according to Teresa Leonard, chief
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journalism doctoral student, to move his weekend morning shift there. In 2000, Schlukbier and Total Sports parted ways. Also leaving were Emmett and Harris, who both went to Miami to work for Terra.com, the world's largest
Hispanic Web site. Emmett moved on to Time Warner/CNN as managing editor of
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in the UK) fed stories to the Nando Times from the newspaper's main newsroom, using aging SII newswire editing terminals to add intermediate mark-up codes for further processing into HTML. Nando developers figured out how to semi-automate newswire story conversion and posting of news photos to the
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The leaders of this emerging phenomenon gave themselves imaginative titles, a bit of whimsy that set a wacky, free-flying tone for company atmosphere and morale. Frank
Daniels III was LHP, for "Lord High Protector." George Schlukbier was CBGL, for "Chief Bull Goose Looney." Employees followed suit
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With the arrival of the World Wide Web, users no longer needed a terminal emulator (or a BBS). Instead, they now required a network layer for their
Windows 3.1 PC. The Nando Help Desk answered telephone enquiries regarding "the web" (then in its infancy), and assisted new users with the process of
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The Nando Times pages were discontinued May 27, 2003, replaced with a "Dear readers" page of explanation, with a directory of McClatchy papers' individual sites where the former Nando Times content could be found. The editorial staff continued to process wire stories, which fed the "24 hour news"
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and others. This was about a year before most of those news organizations created their own Web sites, and apparently before the wire services recognized an "online edition" as something separate from the printed newspaper. AP and Nando soon became allies in developing the model of how newspapers
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became separate operations and Nando editors moved into a separate building. Seth Effron became Nando's executive editor, Zonker Harris was the managing editor, Mike Emmett, who had a long career as a writer and editor with several of the U.S.'s largest dailies, was the sports editor, while Bruce
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on
Mitnick's location. All the while, the company was in communication with the FBI. In fact, it was required to be in touch with the FBI. During this period, increasingly computer-savvy young people were starting to figure out the holes in Unix. Life was changing at Nando.
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newspaper chain. The dial-up ISP business was closed down, and the Nando Times pages were discontinued in 2003. The editorial staff continued to process wire stories, which fed other McClatchy outlets. The Nando brand itself was abandoned in 2005 in favor of the name
712:. The Diana memorial pages, hundreds of headlines and pictures from Aug. 31 through Sept. 26, 1997, were among the last documents left on the Nando site in March 2005, although the linked headline stories had expired from the server.
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ground up starting in 1999 by the company's development team, becoming the default publishing system for the Nando Times. It was later adopted by several McClatchy properties and was eventually re-written entirely in
215:, became the first New Media Director; he was hired by Frank Daniels III, editor of the daily paper, to build this new division. In this effort to prove that the Internet was a better partner for newspapers than
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NASCAR.com, then
Greenville Online as assistant editor and finally, before retiring, Media General's Western Carolina Regional Manager. Harris continues to work for the Daniels family and is based in Cary, N.C.
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based and proprietary. DOS based systems required one PC and one modem for each incoming phone line. It was not uncommon for a BBS to have a hundred IBM PCs stacked up next to shelves of a hundred modems.
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After the McClatchy merger, Nando New Media evolved into McClatchy New Media, with the output of the Nando newsroom channelled to the "24 Hour News" section of all McClatchy newspapers' websites.
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The Nando "brand" became known quickly and was credited with enhancing the value of the News & Observer corporation, which the
Daniels family sold in 1995 to the California-based
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The GalactiComm software also supported the X.25 protocol, so there was a path between all the various systems, however circuitous it appears from today's perspective.
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In 1993 networking standards were not as pervasive as they are now. The newspaper publishing tools were based on proprietary networking cards and terminals used with a
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newspaper chain. The News & Observer's 1995 efforts also had included a computer-assisted investigation of the North Carolina hog industry, which won it the 1996
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news reporting, including sports and election coverage, but became almost exclusively an aggregator and enhancer of news from traditional news services.
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The Nando Times employed a round-the-clock crew of news editors, who reprocessed almost all of the News & Observer's incoming wire service feeds:
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ISP service including the first “Nando Doctor,” Kirk House. House made "House calls" to help users set up the dial-up service.
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computer. Transferring data from the Tandem to the SPARC required a common interface, and that interface was
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NIE ("Newspapers In Education") programs- NandOLand, free access to the internet for schools
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Shortly before the Daniels family sold the News & Observer company to the
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Interactive Websites for Valentine's Day and most major holidays.
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technology. One of the first 24-hour news websites, the
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bserver") was an American internet news service and
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354:The advantage of the proprietary systems (such as
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147:(ISP), founded in 1993 by the publishers of
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529:. Unsourced material may be challenged and
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801:"A Watershed Event for Online Newspapers"
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585:newspaper chain, Nando and the online
873:Archived Nando pages from 1996–2006:
776:The Nando brand was abandoned by the
640:Games, including Mutants and Hangman.
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625:Regional and Local News
395:http://newsobserver.com
391:The News & Observer
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846:on 23 February 2004
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539:January 2017
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371:floppy disk
356:Galacticomm
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883:Categories
850:13 January
788:References
755:MindSpring
565:At first,
298:coax cable
276:Networking
271:Technology
207:. In 1993
77:newspapers
759:EarthLink
739:McClatchy
694:Bloomberg
649:Help Desk
634:Lifestyle
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510:does not
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340:emulators
294:AppleTalk
185:Inception
174:McClatchy
716:Hot Java
631:Business
670:Reuters
531:removed
516:sources
449:removed
434:sources
221:Prodigy
132:(from "
91:scholar
628:Sports
375:Mosaic
367:TCP/IP
290:Tandem
257:Durham
245:Telnet
233:Gopher
93:
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313:SPARC
296:over
130:Nando
98:JSTOR
84:books
852:2022
727:Perl
722:Java
576:Java
514:any
512:cite
432:any
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317:X.25
263:and
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243:and
241:Lynx
237:WAIS
136:ews
70:news
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348:DOS
344:BBS
251:'s
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