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Phone-paid Services Authority

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1624: 25: 292:. This set out the rules with which all providers of phone-paid services must comply. Among other things, it required clear and accurate pricing information, honest advertising and service content, and appropriate and targeted promotions. At first the code was updated approximately annually; in more recent times less often. For example, Code 14 was published in 2016, Code 15 was published in 2021 and came into force in 2022. 1637: 129: 312:
When the Phone-paid Services Authority upheld a breach of its Code, the company responsible must immediately amend the service and/or its promotional material so that it complied with the Code. In most cases, companies found in breach of the Code were charged to cover the cost of the investigation.
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On 30 September 2024 Ofcom formally withdrew its approval of the PSA Code and on 1 October 2024 Ofcom took the regulation of Controlled Premium Rate Services (CPRS) back in-house. A number of key PSA staff had already been embedded within Ofcom for some time in preparation for this and Ofcom had
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The Phone-paid Services Authority regulated services using the following number ranges: 087, 090, 091, 098 and 118, plus five-digit mobile shortcodes. along with several high-risk services such as chat lines and call-connection services, irrespective of call price or number range used. It also
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The Phone-paid Services Authority investigated complaints about phone-paid services. Where it decided that its rules have been broken, it could fine the company responsible, bar access to its services, and even bar the individual behind the company from running other services under a different
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already published an updated Code to take effect from this date following a public consultation in 2023. The consultation document states that it was the PSA Board that had suggested to Ofcom that they take back direct control of these functions.
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regulated services operating on numbers starting 070 until the 2019 Ofcom reform of this number range removed the underlying basis for premium rate charges.
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company name. Investigations and adjudications were free to consumers and were supposed to be fully independent.
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The Phone-paid Services Authority also had the power to impose the following sanctions:
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Independent Committee for the supervision of Standards of Telephone Information Services
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Parliamentary Under-Secretary of State for the Future Digital Economy and Online Safety
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Parliamentary Under-Secretary of State for AI and Digital Government
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European Conference of Postal and Telecommunications Administrations
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UK regulator for content, goods and services charged to a phone bill
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As of 1 October 2024, Ofcom now wields these powers directly.
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It regulated services using a Code of Practice, approved by
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Section 63 of the Criminal Justice and Immigration Act 2008
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Jeremy Hallsworth, chief executive officer of BT agilemedia
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making companies come to the regulator for prior approval;
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ordering companies to pay full refunds to complainants;
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Telecommunications organisations in the United Kingdom
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Biotechnology and Biological Sciences Research Council
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Minister of State for Science, Research and Innovation
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London
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Ofcom
psauthority.org.uk
regulatory body
premium rate phone-paid services
United Kingdom
British Telecom
Mercury Communications
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Louis Blom-Cooper
Brenda Dean, Baroness Dean of Thornton-le-Fylde
Peter North
Alistair Graham
Valerie Howarth, Baroness Howarth of Breckland
Mark Stephens
"PhonepayPlus (formerly ICSTIS)"

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