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by creating ever-faster HST protocols, starting with a 16.8 kbit/s mode, and by producing "dual-standard" modems that were able to communicate with both HST and V.32 modems at high speeds. In spite of many modems with similar performance on the market at even lower price points, the Courier's retained their legendary reputation for quality and reliability, "Once you have used a Courier, nothing else is a modem in your book at any price. They are the very best there is."
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The proprietary nature of HST allowed USR to maintain its market predominance even when off-brand V.32-based modems began selling for less than equivalent HST modems. As the price differential decreased, however, V.32-based modems eventually became a cost-effective alternative to HST. USR countered
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soon after. 3Com spun off USR again in 2000, keeping Palm and returning USR to the now much smaller modem market. After 2004 the company is formally known as USR. USR is now a division of UNICOM Global, and is one of the few providers left in the modem market today. The division employs about 125
415:. In contrast to the success of HST, neither X2 nor K56flex saw any real market uptake, as it was clear they would soon be followed by V.90 modems. After the introduction of V.90, USR abandoned support for X2. In a further effort to reduce the retail price of its modems, USR also marketed a 341:, HST provided 9,600 bit/s speeds, leapfrogging the standards efforts and offering four times the performance for about twice the price of a 2400 bit/s model. In 1989 HST was expanded to 14.4 kbit/s, 16.8 kbit/s in 1992, and finally to 21 kbit/s and 24 kbit/s. 445:
There was a licensing key needed for some Courier V.Everything V.90 flash upgrades. The firmware could be loaded onto the modem, but it would work in "degraded" V.34 mode. After paying a fee, and having the modem dial USR, a license key was installed that enabled the V.90 functions.
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in June 1997. It was then recreated as a spin-off of 3Com in June 2000, assuming 3Com's entire client modem business except for the Palm-related portion, which itself had been spun off with Palm three months earlier. Other portions of the original USR remained part of 3Com as the
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models which supported both. The Sportster used the same motherboard as the Couriers, and on certain 14.4 kbit/s models a sequence of AT commands could be issued to enable the faster 16.8 kbit/s HST mode. The Courier modems remained a favorite in the BBS and emerging
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line. These supported only V.32 and later standards, they retained their own higher-speed HST standard only for the Couriers. During this time, Couriers were available in V.32, HST, or the more popular
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In its early years (circa 1980), USR was a reseller of computers, terminals and modems. At the time, commonly available modems ran at 300 bit/s, but 1200 bit/s using the mutually incompatible
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greatly lowered the cost of the testing needed for connection to the telephone network, which led to lower prices and wider use of modems. They began offering the Courier to the public in 1984.
289:. The company has stated it was named as an homage to Asimov because in his science fiction works U.S. Robots eventually became "the greatest company in the known galaxy", and USR appeared in 352:
also introduced the 9600 bit/s Express 96 (or "Ping-Pong") system. However, USR became the most successful of the three, due to a marketing scheme that offered large discounts to
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design. For example, when the Courier V.Everything modem was first released in 1994 under the product label "Courier V.34 Ready"., it shipped with only
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world, where they were known to run without problems for extended periods of time (although the initial large-scale deployment of Courier modems in the
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line. The company had a reputation for high quality and support for the latest communications standards as they emerged, notably in its
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standards were available at much higher price points. Even in 1983, 300 bit/s remained the most common speed. In 1984, the
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network uncovered a serious bug, which would cause the modems to crash and stop answering calls under high call volumes).
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modems in North America in the early 21st century, USR began branching out into new markets. The company purchased
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Some models of Courier modems were known for their long-term upgradeability, because they used an upgradeable
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transfers much faster, and thus less costly. During the 1990s it became a major consumer brand with its
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for an undisclosed amount of cash in 2005, believed to be between US$ 30 million and US$ 50 million.
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who designed modems into the mid-1980s. The company name is a reference to the fictional company
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To compete with the ever growing market for low cost consumer models, USR introduced their
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that used software running on the host computer to perform some of the modem functions.
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had not been released. A free V.34 firmware upgrade was made available later via
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standard provided 2400 bit/s service, but these remained high-cost devices.
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standard was first being proposed. USR developed its own 56k standard known as
108: 855: 843: 493: 113: 702:"Info World: USRobotics Courier V.34 Ready Fax Modem with V.FC and V.32bis" 408: 286: 278: 348:'s TrailBlazer series of 1985 offered speeds up to 19.2 kbit/s, and 318:
USRobotics Courier 2400 Modem with serial cable attached (mid-late 1980s)
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By 2010 the company was focused only on the traditional modem business.
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USR was not the only company making modems with proprietary protocols;
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A similar situation emerged a few years later when the 56 kbit/s
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Corporate press kit that discusses origin of company name (pdf)
590:"Update: Management Team Buys Back U.S. Robotics - ExtremeTech" 356: 149: 93: 796:"UNICOM Systems acquires U.S. Robotics from Platinum Equity" 563: 427: 411:, while a consortium of other companies introduced its own 277:, who served as CEO for most of the company's history, and 191: 101: 399:
USR Sportster 56k 117102 ISA modem supporting X2 and V.90
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and related products. Its initial marketing was aimed at
823: 124: 659:"The Gadget We Miss: The US Robotics Courier Modem" 775:"Buyout Firm Scoops Up Modem Maker U.S. Robotics" 853: 581: 366:U.S. Robotics Sportster 14,400 Fax Modem (1994) 834:Business data for U.S. Robotics Corporation: 458:U.S. Robotics 22Mbps Wireless PC Card (2002) 285:which featured prominently in the works of 887:Privately held companies based in Illinois 525:Courier Dual Standard V34 Fax with V32 bis 273:), by a group of entrepreneurs, including 32: 902:Networking companies of the United States 882:Electronics companies established in 1976 337:, short for "high speed transfer". Using 249:Learn how and when to remove this message 872:Companies based in Cook County, Illinois 520: 453: 394: 361: 313: 295:(2004) as the fictional company itself. 862:Computer companies of the United States 656: 587: 854: 652: 650: 648: 646: 644: 657:Baguley, Richard (5 September 2013). 466:in 1995 and subsequently merged with 892:Telecommunications equipment vendors 728:"PC Magazine: The First V.34 Modems" 231:adding citations to reliable sources 202: 641: 13: 897:Private equity portfolio companies 449: 14: 923: 817: 754:"Investors bless 3Com-USR merger" 207: 907:1976 establishments in Illinois 788: 767: 746: 218:needs additional citations for 720: 694: 669: 624: 606: 556: 531: 333:In 1986, USR introduced their 322:USR sold its first modem, the 283:U.S. Robots and Mechanical Men 190:, but was itself purchased by 21:U.S. Robots and Mechanical Men 1: 912:2013 mergers and acquisitions 614:"Computers-Terminals-Modems!" 516: 492:In 2013, USR was acquired by 144:, is a company that produces 98:Wired and Wireless Networking 826:of U.S. Robotics Corporation 638:, pp. 224-233, January 1983. 588:Hachman, Mark (2004-06-30). 7: 867:Computer hardware companies 632:"Selecting the right modem" 508:– Combined modem and sound 499: 261:USR was founded in 1976 in 66:; 48 years ago 10: 928: 539:"USR :: Backgrounder" 198: 175:With the reduced usage of 18: 386:Internet service provider 138:U.S. Robotics Corporation 119: 107: 89: 78: 60: 50: 40: 31: 27:U.S. Robotics Corporation 510:digital signal processor 172:line, released in 1996. 19:Not to be confused with 156:, where its high-speed 630:Frank J. Derfler Jr., 526: 459: 400: 367: 319: 154:bulletin board systems 524: 473:CommWorks Corporation 457: 398: 381:Courier Dual Standard 365: 317: 877:Schaumburg, Illinois 478:USR was acquired by 269:(and later moved to 227:improve this article 83:Schaumburg, Illinois 28: 16:Business enterprise 527: 460: 401: 368: 320: 195:people worldwide. 26: 681:groups.google.com 430:support, because 259: 258: 251: 135: 134: 919: 824:Official website 811: 810: 808: 806: 792: 786: 785: 783: 781: 771: 765: 764: 762: 760: 750: 744: 743: 741: 739: 732:books.google.com 724: 718: 717: 715: 713: 706:books.google.com 698: 692: 691: 689: 687: 673: 667: 666: 654: 639: 628: 622: 621: 620:(November 1980). 610: 604: 603: 601: 600: 585: 579: 578: 576: 574: 560: 554: 553: 551: 549: 535: 468:3Com Corporation 440:firmware upgrade 339:trellis encoding 271:Skokie, Illinois 254: 247: 243: 240: 234: 211: 203: 131: 128: 126: 74: 72: 67: 36: 29: 25: 927: 926: 922: 921: 920: 918: 917: 916: 852: 851: 848: 820: 815: 814: 804: 802: 800:support.usr.com 794: 793: 789: 779: 777: 773: 772: 768: 758: 756: 752: 751: 747: 737: 735: 726: 725: 721: 711: 709: 700: 699: 695: 685: 683: 677:"Google Groups" 675: 674: 670: 655: 642: 629: 625: 612: 611: 607: 598: 596: 586: 582: 572: 570: 562: 561: 557: 547: 545: 537: 536: 532: 519: 502: 484:Platinum Equity 452: 450:Commoditization 255: 244: 238: 235: 224: 212: 201: 140:, often called 123: 70: 68: 65: 24: 17: 12: 11: 5: 925: 915: 914: 909: 904: 899: 894: 889: 884: 879: 874: 869: 864: 850: 849: 847: 846: 841: 835: 832: 827: 819: 818:External links 816: 813: 812: 787: 766: 745: 719: 708:. 11 July 1994 693: 668: 640: 623: 605: 580: 555: 529: 528: 518: 515: 514: 513: 501: 498: 480:private equity 451: 448: 257: 256: 215: 213: 206: 200: 197: 160:protocol made 133: 132: 121: 117: 116: 111: 105: 104: 91: 87: 86: 80: 76: 75: 62: 58: 57: 52: 48: 47: 42: 38: 37: 15: 9: 6: 4: 3: 2: 924: 913: 910: 908: 905: 903: 900: 898: 895: 893: 890: 888: 885: 883: 880: 878: 875: 873: 870: 868: 865: 863: 860: 859: 857: 845: 842: 840: 837: 836: 833: 831: 828: 825: 822: 821: 801: 797: 791: 776: 770: 755: 749: 734:. 13 Sep 1994 733: 729: 723: 707: 703: 697: 682: 678: 672: 664: 660: 653: 651: 649: 647: 645: 637: 633: 627: 619: 618:Byte Magazine 615: 609: 595: 591: 584: 569: 565: 559: 544: 540: 534: 530: 523: 511: 507: 504: 503: 497: 495: 494:UNICOM Global 490: 487: 485: 481: 476: 474: 469: 465: 462:USR acquired 456: 447: 443: 441: 437: 433: 429: 425: 420: 418: 414: 410: 406: 397: 393: 391: 387: 382: 377: 372: 364: 360: 358: 355: 351: 347: 342: 340: 336: 331: 329: 325: 316: 312: 310: 306: 302: 296: 294: 293: 288: 284: 280: 276: 272: 268: 264: 253: 250: 242: 232: 228: 222: 221: 216:This section 214: 210: 205: 204: 196: 193: 189: 186: 182: 178: 173: 171: 167: 163: 159: 155: 151: 147: 143: 139: 130: 122: 118: 115: 114:UNICOM Global 112: 110: 106: 103: 99: 95: 92: 88: 84: 81: 77: 63: 59: 56: 53: 49: 46: 43: 39: 35: 30: 22: 803:. 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Index

U.S. Robots and Mechanical Men

Division
Computer
Schaumburg, Illinois
Modems
Wired and Wireless Networking
VoIP
Parent
UNICOM Global
www.usr.com
modems
bulletin board systems
FidoNet
voiceband
Palm, Inc.
Pilot
PDA
3Com

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Chicago
Illinois
Skokie, Illinois
Casey Cowell
Paul Collard
U.S. Robots and Mechanical Men

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