290:(ATO) has used data-matching systems to compare income data received from external sources with income reported by taxpayers, to ensure taxation compliance. In 2001, Services Australia (then the Department of Human Services) piloted a program that compared a customer’s Centrelink income details with ATO data, to identify discrepancies in the information provided to Centrelink. Where there was a discrepancy, Services Australia would decide if the customer had been overpaid and had a debt that should be recovered. This program (known as the Income Matching System, or IMS) was fully rolled out in 2004. The IMS identified roughly 300,000 possible discrepancies per year. Services Australia would identify and investigate roughly 20,000 of the highest risk discrepancies per year, but were unable to investigate the remaining discrepancies, due to the costs and resources involved in manually investigating and raising debts. The IMS continued largely unchanged until the introduction of the Robodebt scheme in 2016.
494:
53:
385:
609:
1086:
556:"That the Department of Human Services should resume full responsibility for calculating verifiable debts (including manual checking) relating to income support overpayments, which are based on actual fortnightly earnings and not an assumed average; and provide those issued debt notices with the debt calculation data required to be assured any debts are correct".
436:
being pursued dated back further than the ATO requests that
Australians retain their documentation. Particular criticism focused on the burden of proof being moved from Centrelink needing to verify the information, to being on the individual to prove they did not owe the funds, with human interaction being very limited in the dispatch of the debt letters.
435:
Opponents of the
Robodebt scheme said that errors in the system were leading to welfare recipients paying non-existent debts or debts that were larger than what they actually owed, whilst some welfare recipients had been required to make payments while contesting their debts. In some cases, the debts
268:
in August 2022. The commission handed down its report in July 2023, which called the scheme a "costly failure of public administration, in both human and economic terms", and referred several individuals to law enforcement agencies for prosecution. The report also specifically criticised former Prime
209:
The scheme has been the subject of considerable controversy, having been criticised by media, academics, advocacy groups, and politicians due to allegations of false or incorrectly calculated debt notices being issued, concerns over impacts on the physical and mental health of debt notice recipients,
757:
In May 2022, the sixth and final report from the second Senate inquiry into the scheme recommended a Royal
Commission, "to completely understand how the failures of the Income Compliance Program came to pass, and why they were allowed to continue for so long despite the dire impacts on people issued
654:
After weeks of criticism from the
Opposition, in June 2020, Prime Minister Scott Morrison, in response to a question from the opposition concerning a particular victim of the scheme, stated in parliament that "I would apologise for any hurt or harm in the way that the Government has dealt with that
336:
In July 2016, the manual system began to be replaced with the Online
Compliance Intervention, an automated data-matching technique with less human oversight, capable of identifying and issuing computer-generated debt notices to welfare recipients who had potentially been overpaid. The new system was
586:
suit challenging the legal foundations of the
Robodebt system. On 16 November 2020, the day before the trial was due to begin, the Australian government announced that it had struck a deal with Gordon Legal, to settle out-of-court. The deal saw 400,000 victims of Robodebt share in an additional
201:
payment compliance program. Put in place in July 2016 and announced to the public in
December of the same year, the scheme aimed to replace the formerly manual system of calculating overpayments and issuing debt notices to welfare recipients with an automated data-matching system that compared
662:
On 11 June 2021, the
Federal Court approved a A$ 1.872 billion settlement incorporating repayment of A$ 751 million, wiping of all remaining debts, and the legal costs running to A$ 8.4 million. In ruling against the scheme, Justice Bernard Murphy described it as a "shameful chapter in the
650:
Christian Porter, who was
Minister for Social Services when the Robodebt system was first implemented, and who had previously defended the scheme, conceded that the use of averaged income data to calculate welfare overpayments was unlawful, stating that there was "no lawful basis for it".
272:
In
October 2022, the Albanese government effectively forgave the debts of 197,000 people that were still under review. In August 2023, the Albanese government passed a formal motion of apology in the House of Representatives, apologising for the scheme on behalf of the Parliament.
237:
that "I would apologise for any hurt or harm in the way that the Government has dealt with that issue and to anyone else who has found themselves in those situations." However, the Morrison government never offered a formal apology before it was voted out of office in 2022.
569:
announced a federal court challenge of the scheme's calculations used to estimate debt, stating that the calculations assumed that people are working regular, full-time hours when calculating income. In November 2019, the federal government agreed to orders by the
2750:
578:
that the averaging process using ATO income data to calculate debts was unlawful, and announced that it would no longer raise debts without first gathering evidence – such as payslips – to prove a person had underreported their earnings to Centrelink.
2869:
2601:
696:(former head of Services Australia) denied that the scheme had led to welfare recipients suiciding after receiving debt notices, despite allegations from Centrelink staff and the family members of welfare recipients who took their own lives.
2188:
836:
The NACC's decision received 900 complaints, sparking an independent inquiry into the decision by the Inspector of the NACC. The Inspector obtained documents relating to the decision, and requested submissions from the NACC by October.
825:(NACC) decided not to pursue investigations of six individuals referred to it by the Royal Commission. The NACC stated it was unlikely to obtain new evidence and noted that five out of the six were already under investigation by the
705:
Initially meant to report its findings in December 2019, the inquiry's deadline was extended six times, with the Senate committee delivering its final report in May 2022. The five interim reports made several findings, including:
812:
Colleen Taylor, a former employee of the department, received a 2024 King's Birthday Honour for her efforts to expose the scheme. Taylor had tried to raise concerns internally in 2017, and had testified at the Royal Commission.
722:
That the government was still withholding critical information about the Income Compliance Program and the committee had been hindered in producing its final report due to "entrenched resistance and opacity" from ministers and
530:
The ombudsman also recommended that before expanding the scheme, the DHS should undertake a comprehensive evaluation of the scheme in its current form, and consider how to mitigate the risk of possible over-recovery of debts.
2662:
749:
In June 2020, the Greens and Labor called for a Royal Commission into Robodebt, to "determine those responsible for the scheme, and its impact on Australians". These calls have been reiterated by university academics, and by
341:
publicly announced the implementation of this new automated debt recovery scheme – which was given the colloquial name "Robodebt" by the media – was estimated to be capable of issuing debt notices at a rate of 20,000 a week.
1415:
1190:
3000:
2838:
2564:
1710:
901:
801:
The final report of the Royal Commission was released on 7 July 2023. Along with 57 recommendations, a sealed section referred several unnamed individuals for further investigation or action, to four separate bodies.
2741:
2632:
852:
Following the findings of public service misconduct, lawyers representing the class action announced they would appeal their previous $ 1.8B settlement, seeking compensation for the further breaches uncovered.
2155:
2057:
2121:
2861:
2807:
2718:
1373:
2930:
2591:
2381:
1741:
Senate standing committees on community affairs design, scope, cost-benefit analysis, contracts awarded and implementation associated with the better management of the social welfare system initiative
245:
Justice Bernard Murphy in his June 2021 ruling against the government, where he approved a A$ 1.8 billion settlement, including repayments of debts paid, wiping of outstanding debts, and legal costs.
2281:
510:. This led to the agency investigating the scheme, with the final report and recommendations delivered in April 2017. The ombudsman recommended that the Department of Human Services (DHS) should:
298:
In April 2015, measures to create budgetary savings by increasing the pursuit of outstanding debts and investigation of cases of fraud in the Australian welfare system were first flagged by the
2178:
455:
criticized the scheme and its automated debt calculation methods. The scheme was also criticized by advocacy groups for people affected by poverty, disadvantage, and inequality, including the
401:. Based on these figures, it was suggested that a similar automated debt recovery system would be applied to the Aged Pension and Disability Pension, in order to potentially recover a further
3056:
2313:
2250:
968:
2508:
1122:
1869:
2219:
1961:
1514:
333:
implemented an overhaul of the federal welfare budget in an effort to crack down on Centrelink overpayments believed to have occurred between 2010 and 2013 under the Gillard government.
1901:
710:"That the Robodebt scheme indiscriminately targeted some of Australia’s most vulnerable people, causing significant and widespread harm to their psychological and financial wellbeing".
2654:
1798:
1339:
2441:
1991:
1399:
1449:
1302:
1154:
1042:
1571:
2090:
1744:
1265:
1078:
269:
Minister Scott Morrison, who oversaw the introduction of the scheme when he was the Minister for Social Services, for misleading Cabinet and failing in his ministerial duties.
241:
The Australian government lost a 2019 lawsuit over the legality of the income averaging process and settled a class-action lawsuit in 2020. The scheme was further condemned by
3142:
1698:"Centrelink's automated debt raising and recovery system: A report about the Department of Human Services' Online Compliance Intervention system for debt raising and recovery"
1180:
2984:
2830:
2556:
1697:
893:
1475:
809:
program at the Department of Defence, was suspended without pay from her role on 20 July. Kathryn Campbell resigned from the Department of Defence effective 21 July 2023.
539:
The Robodebt scheme was the subject of a Senate committee inquiry beginning in 2017. The inquiry had a number of findings and made a number of recommendations, including:
3191:
2961:
1228:
2472:
553:
has a fundamental conflict of interest – the harder it is for people to navigate this system and prove their correct income data, the more money the department recoups".
2530:
2624:
1771:
471:
Allegations levelled against the scheme by the media, former and current welfare recipients, advocacy groups, politicians and relatives of welfare recipients include:
322:
2904:
2147:
719:
That the program had ignored warnings that began within months of the July 2016 start of the scheme, and had continued to issue debt notices that had no basis in law.
2113:
2022:
397:
In early January 2017, six months after the commencement of automated debt recovery, it was announced that the scheme had issued 169,000 debt notices and recovered
2797:
2710:
3217:
1365:
2922:
3086:
2371:
726:
That the Australian public, especially Robodebt victims, deserve to know what advice was provided to Government and how this advice informed decision-making.
543:"That a lack of procedural fairness is evident in every stage of the program, which should be put on hold until all procedural fairness flaws are addressed".
798:
asked DSS lawyer Anne Pulford, "You get an advice in draft, and if it's not favourable you just leave it that way?"; Pulford responded "Yes, Commissioner".
670:
said the government accepted the settlement, but distanced himself from the suicides and mental health issues surrounding the administration of the scheme.
1000:
2273:
484:
Revelations that debt notices were issued to 663 vulnerable people (people with complex needs like mental illness and abuse victims) who died soon after.
2411:
849:
announced that its investigation into the individuals had concluded, leading to several fines and demotions. No individuals were fired from their role.
773:
welcomed this saying "The Robodebt affair was not just a maladministration scandal, it was a human tragedy that resulted in people taking their lives".
936:
321:
conducted a two-stage pilot of the Robodebt scheme, targeting debts of selected welfare recipients that were accrued between 2011–2013. Following the
160:
3048:
3022:
2303:
2242:
958:
784:
announced the Royal Commission into the Robodebt Scheme, with Letters Patent issued on 25 August 2022. The Royal Commission was chaired by former
2500:
2046:
1114:
822:
2211:
1865:
1832:
1506:
624:
announced that the Robodebt debt recovery scheme was to be scrapped by the Government, with 470,000 wrongly-issued debts to be repaid in full.
229:
announced that it would scrap the debt recovery scheme, with 470,000 wrongly-issued debts to be repaid in full. Amid enormous public pressure,
3109:
1957:
3271:
2343:
1897:
1329:
215:
2433:
1987:
1545:
1441:
1292:
1144:
765:
would be able to obtain the truth about Robodebt. Labor subsequently budgeted $ 30M in its election costings for the 2022 election for a
3165:
1034:
794:
In November 2022 it was disclosed that legal advice before the scheme started was that it did not comply with legislation. Commissioner
833:
judge stated that the NACC's refusal to investigate the individuals meant that it had refused to carry out its primary statutory duty.
1736:
1657:
1596:
766:
744:
299:
265:
3134:
1257:
702:
in the August 2020 hearing, read two letters from mothers whose sons died by suicide following the receiving of a Robodebt notice.
1794:
2685:
791:
and was expected to conclude on 18 April 2023. The deadline was extended twice, first until 30 June and later until 7 July 2023.
2082:
520:
inform customers that their ATO income will be averaged across the relevant period if they do not enter their income information
2953:
1215:
2464:
153:
83:
68:
1767:
754:, which stated that "although some restitution has been delivered to victims of Robodebt, they have not received justice".
2893:
1149:
846:
826:
777:
751:
456:
3261:
506:
After the Turnbull government implemented the Robodebt scheme, many recipients of debt notices filed complaints with the
1705:
1223:
412:
indicated that the Robodebt data matching scheme would be extended into 2021 with the aim of recovering an additional
260:
pledged to hold a royal commission into the Robodebt scheme if his party was elected. After winning the election, the
211:
1216:"Lessons learnt about digital transformation and public administration: Centrelink's online compliance intervention"
3276:
3078:
2014:
862:
830:
621:
460:
326:
249:
146:
88:
36:
655:
issue and to anyone else who has found themselves in those situations". As of 31 July 2020, it was announced that
362:
program, from 1 July 2015 to 1 July 2016, including the associated pilot programs from early 2015 to 30 June 2015.
713:
That the use of technology by Government must be supported by appropriate safeguards to protect vulnerable people
314:. Initial estimates in the 2015 budget projected that the scheme would recoup A$ 1.5 billion for the government.
113:
1866:"Centrelink's controversial data matching program to target pensioners and disabled, Labor calls for suspension"
2243:"Centrelink accused of 'disability bullying' after man with intellectual disability receives $ 15,000 robodebt"
990:
674:
has stated they will commence repayments in 2022 to people who have overpaid according to debt recalculations.
647:
448:
409:
311:
3256:
2403:
103:
2531:"Information about refunds for the income compliance program - Class action settlement - Services Australia"
210:
and questions around the lawfulness of the scheme. Robodebt has been the subject of an investigation by the
3266:
3135:"Inquiry launched into why anti-corruption commission decided against further scrutiny of robodebt scandal"
926:
1625:
867:
785:
230:
716:
That the Government had not applied the necessary rigour to ensure that people are always treated fairly
571:
242:
203:
108:
93:
1923:
2117:
1821:
17:
2335:
2596:
2308:
1507:"Robodebt royal commission established to investigate almost $ 2 billion in unlawful debt claims"
1297:
963:
475:
Welfare recipients' suicide after receiving automated debt recovery notices for significant sums.
44:
2894:"Attorney-General Mark Dreyfus extends deadline for final report into robodebt royal commission"
1400:"Robodebt class action: Shorten unveils 'David and Goliath' legal battle into Centrelink scheme"
734:"That the Commonwealth Government should establish a Royal Commission into the Robodebt scheme".
664:
507:
440:
253:
1537:
2954:"Commissioner brands Robodebt 'extraordinary saga' of 'venality, incompetence and cowardice'"
1931:
1572:"Almost 200,000 robodebt cases to be wiped as Albanese government condemns 'shameful' scheme"
636:
526:
help welfare recipients to gather evidence with which to effectively respond to debt notices.
287:
178:
2892:
2772:
2045:
1476:"Robodebt: court approves $ 1.8bn settlement for victims of government's 'shameful' failure"
419:
Services Australia announced in September 2019 that expenditure on the Robodebt program was
2501:"Robodebt condemned as a 'shameful chapter' in withering assessment by federal court judge"
1958:"Centrelink debt recovery system failures have 'frightened' recipients, Andrew Wilkie says"
1601:
1118:
546:"That the Robodebt scheme disempowered people, causing emotional trauma, stress and shame".
663:
administration of the commonwealth" and "a massive failure of public administration”. The
8:
678:
330:
261:
226:
118:
3049:"King's Birthday Honours recognition for the worker who raised the alarm about Robodebt"
1898:"Centrelink debt recovery: Government knew of potential problems with automated program"
1181:"All Centrelink debts raised using income averaging unlawful, Christian Porter concedes"
2899:
2802:
2052:
1035:"Government to pay back $ 721m as it scraps Robodebt for Centrelink welfare recipients"
995:
931:
699:
671:
566:
550:
318:
234:
194:
177:
was an unlawful method of automated debt assessment and recovery implemented under the
2985:"Senior public servant Kathryn Campbell suspended without pay after robodebt findings"
2831:"Labor secures majority government despite record non-major party vote and crossbench"
2554:
2434:"Government concedes flaws but refuses to apologise for its unlawful robodebt program"
523:
notify welfare recipients that debts based on averaged ATO income may be less accurate
3225:
2992:
2862:"Explained: A Robodebt royal commission has been announced. What can we expect next?"
2711:"Calls heard again for royal commission into 'horrific' and unlawful robodebt scheme"
1407:
1334:
689:
The scheme was again the subject of a Senate committee inquiry, which began in 2019.
444:
307:
73:
1988:"Centrelink: Social Services Minister Christian Porter defends debt recovery system"
2557:"Hansard: Community Affairs References Committee - Centrelink's compliance program"
2465:"Robodebt refunds top $ 220 million as Social Services boss rejects suicide claims"
2274:"Over 2000 people died after receiving Centrelink robo-debt notice, figures reveal"
795:
788:
781:
770:
762:
693:
595:) that the Commonwealth government had already agreed to refund or cease pursuing.
338:
257:
219:
186:
78:
3079:"Anti-corruption watchdog decides not to pursue Robodebt corruption investigation"
2561:
Hansard: Community Affairs References Committee - Centrelink's compliance program
2148:"'Not correct' that robodebt caused suicides, former head of Human Services says"
1655:
667:
493:
497:
Christian Porter, Minister for Social Services (September 2015 to December 2017)
2625:"Calls for royal commission into robodebt and apology from Morrison government"
1082:
894:"Robodebt: government to refund 470,000 unlawful Centrelink debts worth $ 721m"
337:
fully online by September 2016. In December 2016, Minister for Social Services
190:
2179:"Queensland man took his own life after learning of Centrelink debt, mum says"
388:
Scott Morrison, Minister for Social Services (December 2014 to September 2015)
3250:
3229:
3192:"'Lost their way': 12 public servants breached code of conduct over robodebt"
3023:"Senior public servant in Robodebt scheme resigns from Department of Defence"
2996:
1411:
681:
effectively forgave the debts of 197,000 people who were still under review.
617:
452:
2798:"Labor pledges royal commission into 'human tragedy' of robodebt if elected"
2114:"One Nation brands Centrelink robo-debt recovery 'malicious' and 'criminal'"
2047:"Robodebt Centrelink compliance program cost $ 600m to recoup $ 785m so far"
1626:"Australian National Audit Office: INCOME MATCHING SYSTEM Performance Audit"
1442:"Scott Morrison apologises for 'any hurt or harm' caused by robodebt scheme"
2923:"'A shameful chapter': how Australia's robodebt saga was allowed to unfold"
2376:
1822:"The Coalition's Policy for Better Management of the Social Welfare System"
1185:
640:
591:
compensation, on top of the additional 470,000 Robodebts (totalling around
583:
303:
27:
Controversial automated debt recovery scheme employed by Services Australia
3218:"Robodebt victims seek further compensation due to 'damning new evidence'"
2372:"Robodebt class action: Coalition agrees to pay $ 1.2bn to settle lawsuit"
1662:
Australian Government - Senate Committee - Centrelink's compliance program
1366:"Robodebt faces landmark legal challenge over 'crude' income calculations"
517:
improve the clarity of debt notices and give customers better information
182:
355:
The scheme went through several iterations and formal names, including:
52:
612:
Stuart Robert, Minister for Government Services (May 2019 – March 2021)
198:
128:
384:
2555:
Senate Committee - Centrelink's compliance program (17 August 2020).
2183:
1330:"Senate sends robodebt to inquiry for the second time in three years"
608:
582:
In September 2019 Gordon Legal announced their intention of filing a
1656:
Office of the Australian Information Commissioner (September 2019).
1258:"Centrelink debt recovery program to face Senate committee grilling"
1115:"Students accused of welfare fraud say Centrelink's sums are wrong"
3166:"Investigation into NACC handling of robo-referrals accelerates"
1795:"Budget 2015: Welfare cut by $ 1.6 billion over four years"
1623:
1145:"Government must cancel robodebts and boost Centrelink staffing"
1737:"Department of Human Services - Supplementary to submission 66"
627:
Initially, the total sum of the repayments was estimated to be
2212:"Centrelink robodebt raised against dead disability pensioner"
2015:"Find out if you're a winner or a loser in this year's budget"
1658:"Centrelink's compliance program Submission 33 - Attachment 1"
2404:"Robodebt Class Action Settlement Frequently Asked Questions"
806:
1734:
133:
98:
2013:
Snape, Jack; Sweeney, Lucy; Piper, Georgina (8 May 2018).
2983:
Karp, Paul; Hurst, Daniel; Remeikis, Amy (20 July 2023).
1538:"Report of the Royal Commission into the Robodebt Scheme"
730:
The sixth and final report made a single recommendation:
659:
had been repaid to more than 145,000 welfare recipients.
2655:"Labor calls for royal commission into robodebt scheme"
2592:"Chapter 2: A massive failure of public administration"
887:
885:
883:
840:
501:
816:
202:
Centrelink records with averaged income data from the
880:
631:. However, in November 2020 this figure expanded to
598:
2077:
2075:
1597:"Federal parliament apologises to Robodebt victims"
302:Scott Morrison and the Minister for Human Services
193:, and employed by the Australian government agency
2740:
684:
2982:
2141:
2139:
2083:"Bill Shorten says 'Robodebt' scheme was illegal"
2012:
738:
534:
3248:
2072:
1859:
1857:
1855:
1853:
1766:Morrison, Scott; Payne, Marise (10 April 2015).
1028:
1026:
1024:
1022:
1020:
1018:
350:
345:
2920:
2622:
2456:
2369:
2234:
2209:
2203:
2145:
1473:
1363:
1178:
891:
222:, Australia's highest form of public inquiry.
2210:Farrell, Paul; McDonald, Alex (29 July 2019).
2136:
1500:
1498:
1496:
1435:
1433:
1251:
1249:
481:Issuing debt notices to disability pensioners.
3110:"How the NACC 'betrayed its core obligation'"
2683:
2365:
2363:
2361:
1850:
1792:
1768:"Coalition IT reboot to drive welfare reform"
1765:
1033:Hayne, Jordan; Doran, Matthew (29 May 2020).
1015:
154:
2916:
2914:
2304:"Chapter 6: Conclusions and recommendations"
1891:
1889:
1887:
1692:
1690:
1688:
1686:
1684:
1682:
1680:
1678:
1565:
1563:
1359:
1357:
478:Debt notices were issued to deceased people.
466:
293:
2586:
2584:
2582:
2170:
1493:
1430:
1246:
1210:
1208:
1072:
1070:
1068:
1066:
1064:
1062:
1060:
374:from 11 February 2017 to 30 September 2018.
3107:
2951:
2686:"We need a royal commission into robodebt"
2426:
2396:
2370:Henriques-Gomes, Luke (16 November 2020).
2358:
1735:Department of Human Services (July 2017).
1287:
1285:
1283:
1032:
761:In June 2020 Labor had stated that only a
430:
161:
147:
3163:
2921:Henriques-Gomes, Luke (4 November 2022).
2911:
2859:
2176:
1951:
1949:
1928:Royal Commission into the Robodebt Scheme
1884:
1675:
1624:Australian National Audit Office (1996).
1560:
1542:Royal Commission into the Robodebt Scheme
1393:
1391:
1364:Henriques-Gomes, Luke (5 February 2019).
1354:
1174:
1172:
1108:
1106:
1104:
767:Royal Commission into the Robodebt Scheme
745:Royal Commission into the Robodebt Scheme
488:
266:Royal Commission into the Robodebt Scheme
2579:
2296:
1985:
1981:
1979:
1955:
1819:
1324:
1322:
1320:
1205:
1057:
959:"Chapter 1: Introduction and background"
921:
919:
607:
492:
392:
383:
3164:Bajkowski, Julian (26 September 2024).
2952:Lewis, Alexander; Jones (7 July 2023).
2328:
2272:Medhora, Shalailah (18 February 2019).
2271:
2240:
2105:
2043:
1504:
1398:Murphy, Katharine (17 September 2019).
1280:
1112:
514:reassess the debts raised by the scheme
14:
3249:
3189:
3108:Koutsoukis, Jason (7 September 2024).
2890:
2753:from the original on 29 September 2022
2498:
2146:Henriques-Gomes, Luke (31 July 2020).
2111:
2037:
1986:Anderson, Stephanie (3 January 2017).
1956:Anderson, Stephanie (5 January 2017).
1946:
1651:
1649:
1569:
1535:
1474:Henriques-Gomes, Luke (11 June 2021).
1397:
1388:
1169:
1101:
1076:
951:
805:Kathryn Campbell, then working on the
380:from 30 September 2018 to 29 May 2020.
3003:from the original on 5 September 2024
2933:from the original on 5 September 2024
2810:from the original on 5 September 2024
2721:from the original on 5 September 2024
2665:from the original on 5 September 2024
2635:from the original on 5 September 2024
2623:Henriques-Gomes, Luke (2 June 2020).
2604:from the original on 5 September 2024
2567:from the original on 5 September 2024
2494:
2492:
2490:
2462:
2336:"Robodebt Frequently Asked Questions"
1976:
1916:
1895:
1863:
1747:from the original on 5 September 2024
1469:
1467:
1439:
1317:
1255:
1179:Henriques-Gomes, Luke (31 May 2020).
916:
892:Henriques-Gomes, Luke (29 May 2020).
643:lawsuit before it could go to trial.
457:Australian Council of Social Services
368:from 1 July 2016 to 10 February 2017.
3272:Political controversies in Australia
3215:
2828:
2475:from the original on 9 February 2021
2444:from the original on 9 February 2021
2414:from the original on 9 February 2021
2384:from the original on 9 February 2021
2346:from the original on 9 February 2021
2316:from the original on 9 February 2021
2284:from the original on 9 February 2021
2253:from the original on 9 February 2021
2222:from the original on 9 February 2021
2191:from the original on 9 February 2021
2158:from the original on 9 February 2021
2124:from the original on 9 February 2021
2093:from the original on 9 February 2021
2060:from the original on 9 February 2021
2044:Burgess, Katie (27 September 2019).
2025:from the original on 9 February 2021
1994:from the original on 9 February 2021
1964:from the original on 9 February 2021
1904:from the original on 9 February 2021
1872:from the original on 9 February 2021
1838:from the original on 9 February 2021
1829:Australian Government Budget 2015/16
1801:from the original on 9 February 2021
1774:from the original on 9 February 2021
1716:from the original on 9 February 2021
1452:from the original on 9 February 2021
1418:from the original on 9 February 2021
1376:from the original on 9 February 2021
1342:from the original on 9 February 2021
1305:from the original on 9 February 2021
1268:from the original on 9 February 2021
1234:from the original on 9 February 2021
1193:from the original on 9 February 2021
1157:from the original on 9 February 2021
1150:Australian Council of Social Service
1125:from the original on 9 February 2021
1089:from the original on 9 February 2021
1079:"Welfare debt squad hunts for $ 4bn"
1045:from the original on 9 February 2021
1003:from the original on 9 February 2021
971:from the original on 9 February 2021
939:from the original on 9 February 2021
904:from the original on 9 February 2021
847:Australian Public Service Commission
841:Australian Public Service Commission
827:Australian Public Service Commission
502:Commonwealth Ombudsman investigation
3145:from the original on 15 August 2024
3089:from the original on 18 August 2024
3059:from the original on 18 August 2024
2872:from the original on 26 August 2022
2860:McPherson, Emily (25 August 2022).
2469:Australian Broadcasting Corporation
2438:Australian Broadcasting Corporation
2247:Australian Broadcasting Corporation
2216:Australian Broadcasting Corporation
2087:Australian Broadcasting Corporation
1786:
1646:
1517:from the original on 25 August 2022
1446:Australian Broadcasting Corporation
1113:Purtill, James (16 December 2016).
1039:Australian Broadcasting Corporation
823:National Anti-Corruption Commission
817:National Anti-Corruption Commission
560:
360:PAYG Manual Compliance Intervention
323:2015 Liberal Party Leadership Spill
24:
3190:Morton, Rick (13 September 2024).
2684:O'Donovan, Darren (23 June 2020).
2487:
2112:Hunter, Fergus (18 January 2017).
1813:
1728:
1505:Hegarty, Nicole (25 August 2022).
1464:
218:, several legal challenges, and a
25:
3288:
2907:from the original on 15 May 2023.
2511:from the original on 11 June 2021
2177:McPherson, Emily (30 July 2019).
1820:Morrison, Liberal (10 May 2015).
1536:Holmes, Catherine (7 July 2023).
1293:"Centrelink's compliance program"
1077:Martin, Sarah (5 December 2016).
599:Demise and further investigations
3216:Karp, Paul (25 September 2024).
2964:from the original on 7 July 2023
2841:from the original on 31 May 2022
2742:"Labor bid for robodebt inquiry"
2499:Turner, Rebecca (11 June 2021).
2241:Farrell, Paul (7 October 2019).
1896:Belot, Henry (12 January 2017).
1864:Belot, Henry (17 January 2017).
1633:Australian National Audit Office
1570:Butler, Josh (11 October 2022).
1548:from the original on 8 July 2023
863:Dutch childcare benefits scandal
622:Minister for Government Services
327:2016 Australian federal election
306:, and formally announced by the
250:2022 Australian federal election
89:Dutch childcare benefits scandal
51:
3209:
3183:
3157:
3127:
3101:
3071:
3041:
3015:
2976:
2945:
2884:
2853:
2822:
2790:
2765:
2733:
2703:
2677:
2647:
2616:
2548:
2523:
2265:
2006:
1759:
1617:
1589:
1529:
1440:Hitch, Georgia (11 June 2020).
1256:Doran, Matthew (8 March 2017).
685:Second Senate committee inquiry
2891:Webber, Miriam (11 May 2023).
2463:Hayne, Jordan (31 July 2020).
1137:
983:
739:Royal Commission and aftermath
535:First Senate committee inquiry
410:2018 Australian federal budget
372:Employment Income Confirmation
366:Online Compliance Intervention
312:2015 Australian federal budget
13:
1:
1793:Annabel Crabb (13 May 2015).
873:
461:Saint Vincent de Paul Society
351:Iterations and official names
346:Operation and public reaction
281:
233:Scott Morrison stated during
104:Ofqual exam results algorithm
2535:www.servicesaustralia.gov.au
551:Department of Human Services
378:Check and Update Past Income
319:Department of Human Services
300:Minister for Social Services
7:
2773:"Robodebt Royal Commission"
868:British Post Office scandal
856:
449:Pauline Hanson's One Nation
10:
3293:
3262:Public policy in Australia
2829:Karp, Paul (30 May 2022).
742:
692:In the July 2020 hearing,
572:Federal Court of Australia
286:Since the late 1970s, the
276:
216:Senate committee inquiries
204:Australian Taxation Office
179:Liberal-National Coalition
94:IT-backed authoritarianism
2118:The Sydney Morning Herald
603:
467:Allegations of misconduct
416:from welfare recipients.
294:Creation and announcement
264:officially commenced the
2747:www.theaustralian.com.au
789:Justice Catherine Holmes
786:Queensland Supreme Court
769:. ACOSS chief executive
576:Amato v the Commonwealth
3277:Government by algorithm
2597:Parliament of Australia
2309:Parliament of Australia
1298:Parliament of Australia
964:Parliament of Australia
845:In September 2024, the
431:Reactions and critiques
2629:The Guardian Australia
1706:Commonwealth Ombudsman
1224:Commonwealth Ombudsman
613:
508:Commonwealth Ombudsman
498:
489:Initial investigations
441:Australian Labor Party
389:
254:Australian Labor Party
212:Commonwealth Ombudsman
1932:Australian Government
677:In October 2022, the
637:Australian government
611:
496:
439:Politicians from the
393:Debt recovery efforts
387:
288:Australian Tax Office
3257:Welfare in Australia
991:"Compliance program"
778:Labor’s election win
3267:Government programs
2690:La Trobe University
679:Albanese Government
331:Turnbull government
262:Albanese government
227:Morrison government
119:Predictive policing
3196:The Saturday Paper
3114:The Saturday Paper
2900:The Canberra Times
2803:Guardian Australia
2717:. 19 August 2021.
2053:The Canberra Times
1338:. 19 August 2019.
996:Services Australia
932:Victoria Legal Aid
821:In June 2024, the
672:Services Australia
614:
567:Legal Aid Victoria
565:In February 2019,
499:
451:, and Independent
390:
195:Services Australia
2806:. 30 April 2022.
1335:Australian Greens
831:NSW Supreme Court
780:, Prime Minister
665:Federal Treasurer
445:Australian Greens
308:Abbott government
225:In May 2020, the
171:
170:
16:(Redirected from
3284:
3241:
3240:
3238:
3236:
3213:
3207:
3206:
3204:
3202:
3187:
3181:
3180:
3178:
3176:
3161:
3155:
3154:
3152:
3150:
3141:. 13 June 2024.
3131:
3125:
3124:
3122:
3120:
3105:
3099:
3098:
3096:
3094:
3075:
3069:
3068:
3066:
3064:
3055:. 17 June 2024.
3045:
3039:
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3036:
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3019:
3013:
3012:
3010:
3008:
2980:
2974:
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2909:
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2896:
2888:
2882:
2881:
2879:
2877:
2866:www.9news.com.au
2857:
2851:
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2817:
2815:
2794:
2788:
2787:
2785:
2783:
2769:
2763:
2762:
2760:
2758:
2749:. 22 June 2020.
2744:
2737:
2731:
2730:
2728:
2726:
2707:
2701:
2700:
2698:
2696:
2681:
2675:
2674:
2672:
2670:
2661:. 23 June 2020.
2651:
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2611:
2609:
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2577:
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2010:
2004:
2003:
2001:
1999:
1983:
1974:
1973:
1971:
1969:
1953:
1944:
1943:
1941:
1939:
1934:. 18 August 2022
1924:"Letters Patent"
1920:
1914:
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1653:
1644:
1643:
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1639:
1630:
1621:
1615:
1614:
1612:
1610:
1605:. 10 August 2023
1593:
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1010:
1008:
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978:
976:
955:
949:
948:
946:
944:
923:
914:
913:
911:
909:
889:
796:Catherine Holmes
782:Anthony Albanese
771:Cassandra Goldie
763:Royal Commission
694:Kathryn Campbell
658:
648:Attorney-General
646:On 31 May 2020,
634:
630:
616:On 29 May 2020,
594:
590:
561:Legal challenges
459:(ACOSS) and the
426:
423:while recouping
422:
415:
404:
400:
339:Christian Porter
258:Anthony Albanese
220:royal commission
187:Malcolm Turnbull
163:
156:
149:
69:AI in government
55:
32:
31:
21:
3292:
3291:
3287:
3286:
3285:
3283:
3282:
3281:
3247:
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3214:
3210:
3200:
3198:
3188:
3184:
3174:
3172:
3162:
3158:
3148:
3146:
3133:
3132:
3128:
3118:
3116:
3106:
3102:
3092:
3090:
3085:. 6 June 2024.
3077:
3076:
3072:
3062:
3060:
3047:
3046:
3042:
3032:
3030:
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2590:
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2529:
2528:
2524:
2514:
2512:
2497:
2488:
2478:
2476:
2461:
2457:
2447:
2445:
2440:. 31 May 2020.
2432:
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2427:
2417:
2415:
2402:
2401:
2397:
2387:
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2194:
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2175:
2171:
2161:
2159:
2144:
2137:
2127:
2125:
2110:
2106:
2096:
2094:
2089:. 29 May 2020.
2081:
2080:
2073:
2063:
2061:
2042:
2038:
2028:
2026:
2011:
2007:
1997:
1995:
1984:
1977:
1967:
1965:
1954:
1947:
1937:
1935:
1922:
1921:
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1907:
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942:
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925:
924:
917:
907:
905:
890:
881:
876:
859:
843:
819:
747:
741:
700:Senator O'Neill
687:
668:Josh Frydenberg
656:
632:
628:
606:
601:
592:
588:
563:
537:
504:
491:
469:
433:
424:
420:
413:
402:
398:
395:
353:
348:
296:
284:
279:
248:Going into the
197:as part of its
181:governments of
175:Robodebt scheme
167:
138:
124:Robodebt scheme
28:
23:
22:
15:
12:
11:
5:
3290:
3280:
3279:
3274:
3269:
3264:
3259:
3243:
3242:
3208:
3182:
3156:
3126:
3100:
3070:
3053:www.abc.net.au
3040:
3029:. 24 July 2023
3014:
2975:
2944:
2910:
2883:
2852:
2821:
2789:
2777:www.alp.org.au
2764:
2732:
2702:
2676:
2646:
2615:
2578:
2547:
2522:
2486:
2455:
2425:
2395:
2357:
2327:
2295:
2264:
2233:
2202:
2169:
2135:
2104:
2071:
2036:
2005:
1975:
1945:
1915:
1883:
1849:
1812:
1785:
1758:
1727:
1674:
1645:
1616:
1588:
1559:
1528:
1492:
1463:
1429:
1387:
1353:
1316:
1279:
1245:
1204:
1168:
1136:
1100:
1083:The Australian
1056:
1014:
982:
950:
915:
878:
877:
875:
872:
871:
870:
865:
858:
855:
842:
839:
818:
815:
743:Main article:
740:
737:
736:
735:
728:
727:
724:
720:
717:
714:
711:
686:
683:
657:A$ 224 million
633:A$ 1.2 billion
629:A$ 721 million
605:
602:
600:
597:
593:A$ 720 million
589:A$ 112 million
562:
559:
558:
557:
554:
547:
544:
536:
533:
528:
527:
524:
521:
518:
515:
503:
500:
490:
487:
486:
485:
482:
479:
476:
468:
465:
432:
429:
425:A$ 785 million
421:A$ 606 million
414:A$ 373 million
399:A$ 300 million
394:
391:
382:
381:
375:
369:
363:
352:
349:
347:
344:
295:
292:
283:
280:
278:
275:
231:Prime Minister
191:Scott Morrison
169:
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26:
9:
6:
4:
3:
2:
3289:
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3258:
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3231:
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3223:
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3197:
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3186:
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3167:
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3144:
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3136:
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3115:
3111:
3104:
3088:
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3028:
3024:
3018:
3002:
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2299:
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2217:
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2206:
2190:
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2173:
2157:
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2123:
2119:
2115:
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2092:
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