208:(FCC) maintains a registry of areas supporting text-to-911. All carriers are required to send bounce-back messages to inform the sender that the message could not be received if the technology is not supported by the local call centre. Text-to-911 has been supported by the four major cellular providers in the United States since 2014, but as of August 2024, it is only supported by approximately 54% of the country's more than 6,000
133:, there is a separate phone number for the deaf and hearing impaired, 114. It is separate from the phone numbers 15, 17, 18 or 112. Through this service, individuals can contact emergency services through text and an application. However, it is not strictly restricted to disabled individuals and there is no registration process; the Deputy Director stated that it is for 'anyone... even temporarily.'
68:. It is generally presented as an alternative, and not as a replacement, to calling (which is still preferred.) Texting to emergency services present themselves as a viable alternative if the individual is disabled, in a situation where speaking out loud would compromise the caller's safety, where speaking would impede help, or where
231:
Call centres in the United States are usually funded by both state and federal funding, therefore limited funding and outdated technology have slowed the widespread adoption of text-to-911. Moreover, many communities are concerned about overuse of texting, which may slow response times. This leads to
116:
in the form of T9-1-1, however it is not as mature or accessible as the systems found elsewhere. The system is strictly for used by the 'deaf, deafened, hard of hearing, or speech impaired persons' and is not available for the general public. Furthermore, a voice call to 911 must be made to initiate
38:
or who have trouble speaking; it can also be used for situations when calling may pose a safety risk, such as a home invasion or domestic abuse. Concerns mainly arise from the accessibility of such technologies as they are not universally applied and may be inconsistent; therefore, voice calls are
43:
184:. through a service called emergencySMS (eSMS). Similar to the system in Singapore, individuals must register beforehand to use the service; however it is done in the UK by texting 'register' to 999 instead of contacting a separate association. It was first proposed as a
99:
as its emergency number. As of
November 22nd 2023, contacting emergency services through texting 000 is not currently possible. However, for individuals with hearing or speech impairment, 106 remains the only option, as it is accessed via a
1919:
157:.) However, unlike other emergency texting services, it is only available for professionally diagnosed persons with hearing loss and/or speech difficulties and requires registration for usage through organisations such as
117:
the text connection and cannot be contacted simply by texting to 911. It also requires registration and a valid messaging plan. It is also noted that coverage is not as extensive compared to other nations, and the
59:
The technology allows an individual that requires emergency assistance may text an emergency number as opposed to calling it. Emergency services are conventionally reached through voice-based calls dialling an
1711:
1536:
1353:
1276:"Emergency Short Messaging Service (SMS) Helpline Services - A joint initiative by the Singapore Police Force, the Singapore Civil Defence Force and the National Council of Social Service"
2028:
232:
decreased local allocation of resources and funding as it is not conclusive whether text-to-911 is effective to invest in, thereby relying on federal funding which may be slower.
166:
2113:
1544:
1251:
2327:
213:
1898:
STATE OF MARYLAND TEXT-TO-911 FREQUENTLY ASKED QUESTIONS], Maryland
Governor's Office of the Deaf and Hard of Hearing. Retrieved 7 September 2024.
149:' allows for texting (via SMS) to reach emergency services. There are two numbers for contacting emergency services through SMS, they are 70999 (
2024:
1455:
158:
2296:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: West Virginia
1048:
181:
72:
is limited, as text messages take up less data. Some services require prior registration (such as in
Singapore and the United Kingdom,
2194:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Puerto Rico
2166:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Puerto Rico
1957:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Mississippi
1857:
1780:
2072:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: New Mexico
2056:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: New Mexico
2312:
Annual
Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Wisconsin
2126:
Annual Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Oklahoma
1226:
2087:
2009:
Annual Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Nevada
1764:
Annual Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Idaho
1724:
Annual Collection of Information Related to the Collection and Use of 911 and E911 Fees by States and Other Jurisdictions: Idaho
1640:
1149:
1100:
1124:
2271:
1996:
1669:
1932:
2364:
2100:
212:. However, in many areas that do not support text-to-911, the message will be directed to a statewide response centre. The
2046:, New Jersey Office of Information Technology Office of Emergency Telecommunications Services. Retrieved 7 September 2024.
1895:
1403:
78:), some are strictly for the medically impaired, while most are available for usage by the public-at-large as necessary.
1751:
2210:
1870:
162:
1431:
2315:
2299:
2197:
2169:
2129:
2075:
2059:
2012:
1960:
1767:
1739:
1727:
1275:
205:
1984:
2369:
189:
96:
35:
1809:
1303:
47:
1603:
1630:, Arkansas Division of Emergency Management, Arkansas Department of Public Safety. Retrieved 7 September 2024.
34:
that enables emergency call operators to receive text messages. Its use is encouraged for people with hearing
2359:
1627:
1565:
1029:, a protocol used in North America to inform individuals in a geographic area by public safety organisations.
154:
118:
2330:, Public Safety Communications Commission, Wyoming Department of Transportation. Retrieved 7 September 2024.
2153:
1377:
1005:, a New York City initiative to provide viable alternatives to voice-based emergency calls for the impaired.
1008:
17:
2223:
1656:
209:
61:
42:
2116:, Ohio 9-1-1 Program Office, Ohio Department of Administrative Services. Retrieved 7 September 2024.
1017:, a system in the United States that provides location data for call operators to locate the caller.
742:
64:. However, such systems assume that the caller is able to communicate by voice and may exclude the
2286:, Emergency Management Division, Washington State Military Department. Retrieved 7 September 2024.
1011:, a professional tele-communicator tasked tasked with organising responses for medical emergencies
150:
2235:
1907:
2144:, State 9-1-1 Program, Oregon Department of Emergency Management. Retrieved 7 September 2024.
1997:
NG911 Information & 911 Service System Advisory Committee: Text to 911 Implementation Map
1328:
1020:
1641:"Text-to-911 can't locate you as accurately as voice calls, putting vulnerable more at risk"
1176:
1002:
404:
244:, sorted by alphabetical order, and their implementation of Text-to-911 (as of July 2024):
2141:
8:
924:
1896:
https://odhh.maryland.gov/wp-content/uploads/sites/13/2020/08/MD-Text-to-911-FAQ-v1.pdf
937:
1483:
1075:
1754:, Hawaii Department of Accounting and General Services. Retrieved 7 September 2024.
703:
378:
185:
69:
1848:, Kentucky Commission on the Deaf and Hard of Hearing. Retrieved 7 September 2024.
2238:, Texas Commission on State Emergency Communications. Retrieved 7 September 2024.
2032:
1972:
1694:
2226:, Tennessee Department of Commerce & Insurance. Retrieved 7 September 2024.
2043:
833:
716:
313:
220:
177:
101:
2353:
1845:
950:
664:
560:
241:
1014:
846:
820:
794:
729:
2343:
2311:
2295:
2193:
2181:
2165:
2125:
2071:
2055:
2008:
1956:
1796:
1763:
1723:
1742:, Office of the Governor of Guam, 8 May 2023. Retrieved 7 September 2024.
1200:
1026:
807:
599:
352:
1858:
Louisiana Consolidated Report on Statewide 9-1-1 Communications Activity
1714:, Florida Department of Management Services. Retrieved 7 September 2024.
1456:"U.S.' Text-To-911 Service Goes Live, But You Probably Can't Use It Yet"
192:
and implemented in the United Kingdom in 2009 for impaired individuals.
2156:, Pennsylvania Emergency Management Agency. Retrieved 7 September 2024.
1252:"114 emergency number helps if you cannot communicate easily in France"
690:
677:
326:
65:
31:
2274:, Virginia Geographic Information Network. Retrieved 7 September 2024.
1833:
1227:"BC RCMP - RCMP cautions against using text messaging for emergencies"
1590:
1181:
AMTA | The Voice of the Australian Mobile Telecommunications Industry
963:
859:
586:
521:
226:
142:
92:
2259:
911:
768:
638:
612:
573:
547:
508:
456:
365:
339:
300:
2262:, State of Vermont Enhanced 911 Board. Retrieved 7 September 2024.
2247:
2101:"North Dakota Launches Local Solution for Statewide Next-Gen 911"
1999:, Nebraska Public Service Commission. Retrieved 7 September 2024.
1910:, Massachusetts State 911 Department. Retrieved 7 September 2024.
1784:
976:
898:
625:
469:
391:
287:
261:
2283:
216:
and AccesSOS maintain a map of counties providing text-to-911.
1781:"Text to 911 deadlines missed in Chicago, other Illinois areas"
1333:
West Midlands Ambulance Service University NHS Foundation Trust
781:
651:
495:
430:
274:
130:
113:
39:
generally preferred for its speed, accessibility, and clarity.
1836:, Kansas 911 Coordinating Council. Retrieved 7 September 2024.
1639:
Candice Nguyen, Jeremy Carroll, Erin Panell and Michael Horn.
1101:"Text-to-911 is here, but it isn't everything you might think"
240:
Below is the list of individual states and territories of the
1987:, State of Montana 9-1-1 Program. Retrieved 7 September 2024.
996:
872:
534:
443:
2250:, Utah Communications Authority. Retrieved 7 September 2024.
1023:, a project to modernise the 911 system in the United States
1659:, Colorado 911 Resource Center. Retrieved 7 September 2024.
1644:
885:
755:
482:
417:
1799:, Indiana Statewide 911 Board. Retrieved 7 September 2024.
2344:
FCC registry of areas that support Text-to-9-1-1 services
1975:, Missouri 911 Service Board. Retrieved 7 September 2024.
2090:, govtech.com, 4 April 2024. Retrieved 7 September 2024.
2088:"North Carolina Completes Yearslong Transition to NG911"
1511:
1432:"Text Messaging 911 Takes Effect: What You Need to Know"
1076:"Too dangerous to talk? Some cities explore 911 texting"
223:, was the first county to begin receiving texts to 911.
50:
promoting the emergency text messaging service in the UK
200:
In the United States, the technology is referred to as
235:
1224:
1156:. pp. 'When should I use Text-to-911 services?'
1695:"New "Text-to-911" Feature Now Available Statewide"
1593:, Alabama 9-1-1 Board. Retrieved 7 September 2024.
1537:"Iowa 911 center is first to accept text messages"
227:Challenges for widespread implementation in the US
121:discourages its usage unless medically necessary.
2184:, Rhode Island E-911. Retrieved 7 September 2024.
147:Emergency Short Message Service Helpline Services
2351:
1647:, 27 September 2023. Retrieved 7 September 2024.
1933:"Text-to-911 Available Statewide in Minnesota"
1604:"Text-to-911 Now Available Throughout Arizona"
1201:"Frequently Asked Questions (Text with 9-1-1)"
1752:Hawaii Text to 911 Frequently Asked Questions
1378:"Text message 999 service (Early day motion)"
1871:"Text-to-911 Now Available Throughout Maine"
999:, the non-emergency number in North America.
112:Texting to emergency services is adopted in
1922:, 14 June 2023. Retrieved 7 September 2024.
1787:, 8 July 2024. Retrieved 7 September 2024.
1506:
1504:
74:
2182:Text-to-911 Now Available in Rhode Island
1908:Text-to-911 Is Available in Massachusetts
1740:Next Generation-911 System Set to Go LIVE
1225:Government of Canada, RCMP (2008-10-07).
1129:San Ramon Valley Fire Protection District
1049:"What you need to know about texting 911"
1670:"Text to 911: How Often It's Being Used"
1534:
1249:
41:
2211:"South Dakota now offers 'text to 911'"
1846:Smart911 and Emergency Dispatch Centers
1657:Availability of Text-to-911 in Colorado
1501:
14:
2352:
91:Unlike 911 used in the United States,
1478:
1476:
1046:
1174:
1070:
1068:
24:
1566:"Text to 911 Master PSAP Registry"
1473:
1424:
236:Availability by state or territory
163:Singapore Association for the Deaf
25:
2381:
2337:
2316:Federal Communications Commission
2300:Federal Communications Commission
2272:Virginia Text to 9-1-1 Deployment
2198:Federal Communications Commission
2170:Federal Communications Commission
2130:Federal Communications Commission
2076:Federal Communications Commission
2060:Federal Communications Commission
2013:Federal Communications Commission
1961:Federal Communications Commission
1779:Randhawa, PJ, and Leigh Lesniak.
1768:Federal Communications Commission
1728:Federal Communications Commission
1608:Arizona Center for Disability Law
1065:
1040:
206:Federal Communications Commission
171:
145:, a joint initiative called the '
28:Emergency text messaging services
1920:State of Michigan State 911 Plan
1810:"Text 911 now available in Iowa"
1712:Statewide Test-to-911 Initiative
1484:"Why is it so hard to text 911?"
214:National Association of the Deaf
195:
2321:
2305:
2289:
2277:
2265:
2253:
2241:
2229:
2217:
2203:
2187:
2175:
2159:
2147:
2135:
2119:
2107:
2093:
2081:
2065:
2049:
2037:
2018:
2002:
1990:
1985:Text to 911 Jurisdictions in MT
1978:
1966:
1950:
1925:
1913:
1901:
1888:
1863:
1851:
1839:
1827:
1802:
1790:
1773:
1757:
1745:
1733:
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1705:
1687:
1662:
1650:
1633:
1621:
1596:
1584:
1558:
1528:
1448:
1396:
1370:
1346:
1321:
1296:
1268:
1250:Thompson, Hannah (2024-02-09).
48:West Midlands Ambulance Service
1535:Svensson, Peter (2009-08-05).
1354:"Emergency SMS using Relay UK"
1243:
1218:
1193:
1168:
1142:
1117:
1093:
176:Texting emergency services in
54:
13:
1:
1860:. Retrieved 7 September 2024.
1033:
155:Singapore Civil Defence Force
119:Royal Canadian Mounted Police
1304:"Contact 999 using Relay UK"
1009:Emergency medical dispatcher
136:
86:
7:
2365:Emergency telephone numbers
2328:Next Generation 911 (NG911)
1177:"Calling Triple Zero (000)"
990:
81:
10:
2386:
62:emergency telephone number
167:TOUCH Community Services.
124:
107:
2346:(Microsoft Excel format)
1358:Avon and Somerset Police
743:Northern Mariana Islands
242:United States of America
2370:Emergency communication
1256:www.connexionfrance.com
256:Supporting Text to 911
1329:"EmergencySMS Service"
1150:"Text to 911 Services"
210:emergency call centres
151:Singapore Police Force
51:
2224:Text-to-911 Materials
1404:"Contact 999 by text"
1021:Next Generation 9-1-1
45:
2360:Assistive technology
1591:Can I text to 9-1-1?
1231:bc-cb.rcmp-grc.gc.ca
1003:911 Tapping Protocol
379:District of Columbia
1676:. 25 September 2019
1175:Joel (2019-05-03).
1047:Tsukayama, Hayley.
925:U.S. Virgin Islands
2236:Text to 9-1-1 FAQs
2103:. 31 October 2014.
2031:2021-11-03 at the
1877:. 17 December 2018
1547:on October 2, 2017
1384:. 18 November 2009
938:Washington (state)
52:
1816:. 10 October 2017
1699:news.delaware.gov
988:
987:
16:(Redirected from
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2269:
2263:
2257:
2251:
2245:
2239:
2233:
2227:
2221:
2215:
2214:
2213:. 22 March 2021.
2207:
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1994:
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1600:
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1577:
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1556:
1555:
1553:
1552:
1543:. Archived from
1532:
1526:
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1523:
1522:
1508:
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1498:
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1411:Inclusion London
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1088:
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1072:
1063:
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1059:
1044:
253:Two Letter Code
247:
246:
219:In August 2009,
186:early day motion
70:network coverage
46:A poster by the
21:
2385:
2384:
2380:
2379:
2378:
2376:
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2234:
2230:
2222:
2218:
2209:
2208:
2204:
2192:
2188:
2180:
2176:
2164:
2160:
2152:
2148:
2140:
2136:
2124:
2120:
2114:Text-to-911 Map
2112:
2108:
2099:
2098:
2094:
2086:
2082:
2070:
2066:
2054:
2050:
2042:
2038:
2033:Wayback Machine
2023:
2019:
2007:
2003:
1995:
1991:
1983:
1979:
1971:
1967:
1955:
1951:
1942:
1940:
1937:www.govtech.com
1931:
1930:
1926:
1918:
1914:
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1902:
1893:
1889:
1880:
1878:
1875:www.govtech.com
1869:
1868:
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1819:
1817:
1808:
1807:
1803:
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1778:
1774:
1762:
1758:
1750:
1746:
1738:
1734:
1722:
1718:
1710:
1706:
1701:. 5 March 2018.
1693:
1692:
1688:
1679:
1677:
1674:NBC Connecticut
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1053:Washington Post
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2338:External links
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1610:. 12 July 2021
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1308:relayuk.bt.com
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1205:textwith911.ca
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1572:. 3 July 2024
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1512:"Text to 911"
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1462:. 15 May 2014
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2020:
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1992:
1980:
1968:
1952:
1941:. Retrieved
1936:
1927:
1915:
1903:
1890:
1879:. Retrieved
1874:
1865:
1853:
1841:
1829:
1818:. Retrieved
1814:www.kwqc.com
1813:
1804:
1797:Text-for-911
1792:
1775:
1759:
1747:
1735:
1719:
1707:
1698:
1689:
1678:. Retrieved
1673:
1664:
1652:
1645:NBC Bay Area
1635:
1623:
1612:. Retrieved
1607:
1598:
1586:
1574:. Retrieved
1569:
1560:
1549:. Retrieved
1545:the original
1540:
1530:
1519:. Retrieved
1516:text911.info
1515:
1492:. Retrieved
1490:. 2018-10-31
1487:
1464:. Retrieved
1459:
1450:
1439:. Retrieved
1435:
1426:
1414:. Retrieved
1410:
1398:
1386:. Retrieved
1381:
1372:
1361:. Retrieved
1357:
1348:
1337:. Retrieved
1335:. 2017-01-20
1332:
1323:
1311:. Retrieved
1307:
1298:
1286:. Retrieved
1282:
1270:
1259:. Retrieved
1255:
1245:
1234:. Retrieved
1230:
1220:
1208:. Retrieved
1204:
1195:
1184:. Retrieved
1180:
1170:
1158:. Retrieved
1153:
1144:
1132:. Retrieved
1128:
1119:
1108:. Retrieved
1104:
1095:
1084:. Retrieved
1082:. 2016-07-05
1079:
1056:. Retrieved
1052:
1042:
1015:Enhanced 911
847:South Dakota
821:Rhode Island
795:Pennsylvania
730:North Dakota
239:
230:
218:
202:Text-to-911.
201:
199:
175:
146:
140:
128:
111:
90:
73:
58:
27:
26:
2260:Text-to-911
2248:Text to 911
2154:Text-to-911
1973:Text-to-911
1283:scdf.gov.sg
1154:Weld County
1027:Reverse 911
808:Puerto Rico
600:Mississippi
353:Connecticut
97:triple zero
55:Description
18:Text-to-911
2354:Categories
2284:Texting911
1943:2020-03-10
1881:2021-09-11
1820:2020-03-10
1680:2020-03-10
1614:2021-07-12
1551:2020-03-10
1521:2024-09-07
1494:2020-03-10
1466:2020-03-10
1460:TechCrunch
1441:2020-03-10
1363:2024-07-12
1339:2024-07-13
1261:2024-07-12
1236:2024-07-12
1186:2024-07-12
1110:2024-07-12
1086:2020-03-10
1058:2020-03-10
1034:References
945:Statewide
919:Statewide
906:Statewide
893:Statewide
854:Statewide
828:Statewide
802:Statewide
737:Statewide
724:Statewide
691:New Mexico
685:Statewide
678:New Jersey
672:Statewide
594:Statewide
568:Statewide
555:Statewide
542:Statewide
490:Statewide
477:Statewide
451:Statewide
438:Statewide
373:Statewide
360:Statewide
334:Statewide
327:California
295:Statewide
269:Statewide
190:Parliament
36:impairment
32:technology
2027:, nh.gov
1541:msnbc.com
964:Wisconsin
860:Tennessee
587:Minnesota
522:Louisiana
188:(EDM) in
159:SG Enable
143:Singapore
137:Singapore
93:Australia
87:Australia
75:see below
2029:Archived
1834:Services
1436:ABC News
991:See also
984:Partial
971:Partial
958:Partial
932:Partial
912:Virginia
880:Partial
867:Partial
841:Partial
789:Partial
776:Partial
769:Oklahoma
763:Partial
711:Partial
704:New York
659:Partial
646:Partial
639:Nebraska
633:Partial
620:Partial
613:Missouri
607:Partial
581:Partial
574:Michigan
548:Maryland
529:Partial
516:Partial
509:Kentucky
503:Partial
464:Partial
457:Illinois
412:Partial
399:Partial
366:Delaware
347:Partial
340:Colorado
308:Partial
301:Arkansas
282:Partial
182:Relay UK
82:Adoption
66:impaired
2318:, 2021.
2302:, 2021.
2200:, 2021.
2172:, 2021.
2132:, 2021.
2078:, 2021.
2062:, 2021.
2015:, 2021.
1963:, 2021.
1770:, 2021.
1730:, 2021.
1570:fcc.gov
1488:AP NEWS
1080:AP NEWS
977:Wyoming
899:Vermont
626:Montana
470:Indiana
405:Georgia
392:Florida
288:Arizona
262:Alabama
178:Britain
104:(TTY.)
1576:12 Jul
1416:12 Jul
1388:12 Jul
1313:12 Jul
1288:12 Jul
1210:12 Jul
1160:13 Jul
1134:13 Jul
782:Oregon
652:Nevada
496:Kansas
431:Hawaii
275:Alaska
250:State
131:France
125:France
114:Canada
108:Canada
30:are a
1407:(PDF)
1279:(PDF)
873:Texas
535:Maine
444:Idaho
165:, or
95:uses
1578:2024
1418:2024
1390:2024
1315:2024
1290:2024
1212:2024
1162:2024
1136:2024
1105:CNET
886:Utah
815:Yes
756:Ohio
483:Iowa
425:Yes
418:Guam
386:Yes
204:The
1628:911
997:311
981:WY
968:WI
955:WV
942:WA
929:VI
916:VA
903:VT
890:UT
877:TX
864:TN
851:SD
838:SC
825:RI
812:PR
799:PA
786:OR
773:OK
760:OH
750:No
747:MP
734:ND
721:NC
708:NY
698:No
695:NM
682:NJ
669:NH
656:NV
643:NE
630:MT
617:MO
604:MS
591:MN
578:MI
565:MA
552:MD
539:ME
526:LA
513:KY
500:KS
487:IA
474:IN
461:IL
448:ID
435:HI
422:GU
409:GA
396:FL
383:DC
370:DE
357:CT
344:CO
331:CA
321:No
318:AS
305:AR
292:AZ
279:AK
266:AL
141:In
129:In
2356::
2314:,
2298:,
2196:,
2168:,
2128:,
2074:,
2058:,
2011:,
1959:,
1935:.
1873:.
1812:.
1783:,
1766:,
1726:,
1697:.
1672:.
1643:,
1606:.
1568:.
1539:.
1514:.
1503:^
1486:.
1475:^
1458:.
1434:.
1409:.
1380:.
1356:.
1331:.
1306:.
1281:.
1254:.
1229:.
1203:.
1179:.
1152:.
1127:.
1103:.
1078:.
1067:^
1051:.
161:,
1946:.
1894:[
1884:.
1823:.
1683:.
1617:.
1580:.
1554:.
1524:.
1497:.
1469:.
1444:.
1420:.
1392:.
1366:.
1342:.
1317:.
1292:.
1264:.
1239:.
1214:.
1189:.
1164:.
1138:.
1113:.
1089:.
1061:.
20:)
Text is available under the Creative Commons Attribution-ShareAlike License. Additional terms may apply.
