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Ashley nor the complainants, who thought that Pugh ought to have condemned the departments concerned more roundly. Pugh maintained that parents were being told everything as far as was reasonably possible and that the report could be used to place pressure for compensation for children who suffered brain damage as a result of vaccination.
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In March 1978, Pugh permitted complaints to be made directly to the Office. If the complaint was investigable, it would be sent to the relevant MP who would be asked if a full investigation was wanted. Pugh achieved greater publicity for his role and functions through public appearances, posters and
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Pugh found that responsibility for the policy rested with the
Government and that it had not fully recognised its responsibility to provide information to both doctors and the public. With respect to the latter, Pugh found maladministration. However, the report was not enthusiastically endorsed by
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and detained for 29 days longer than she should have been. When Pugh reported, the health authority offered just £150 in compensation, a figure the Select
Committee increased to £1,000. The volume of health complaint cases grew rapidly during Pugh's time at the Office: from 582 in 1976–7 to 712 in
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Pugh died in April 2010. He was predeceased by his wife, Mair Lewis, who died in 1985. Idwal's ashes were scattered in the waters of the Afon
Mawddach at Penmaenpool, Gwynedd, in a private ceremony. A permanent memorial to Idwal and Mair was added to the prominent Vaughan family tomb of Mary and
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In 1976, Pugh was appointed
Parliamentary and Health Service Ombudsman. He would shape the role and demonstrated characteristics of toughness, rigid fairness, accuracy and independence. For his acceptance of the post, he was shunned by his former colleagues in government departments.
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in 1961, where he became Deputy
Secretary. During his time there, he chaired an inter-departmental inquiry into ways of modernising the planning system and his proposals for fewer and more independent planning authorities were broadly accepted by the government.
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During his tenure, Pugh uncovered a number of shocking examples of
National Health Service maladministration. A doctor who discharged a 103-year-old patient at 2am on a winter's night who subsequently died was called
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For Health
Service complaints, Pugh was aided in his desire to publicise the functions of the office by the ability of the public to take their complaints directly to the Office. Pugh commented that this
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1978–9. Notably, there was a high uphold rate in the cases fully investigated. It was also pointed out that it was rare for the Health
Ombudsman's recommendations not to be accepted.
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vaccination. It was complained that the
Government had not made available to parents all the information that they should have had before agreeing to have their children vaccinated.
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was forced to apologise and new rules were established that forbade civil servants from denying a claimant their entitlement when owed money by a government department.
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by Pugh. Pugh found that a consultant had acted wrongly when he sterilised a woman who had gone into hospital for an abortion without her knowledge.
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When Pugh handed over to his successor, he urged civil servants to take note of the mounting complaints from the public about their
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to Rhys, a quarryman and later bus conductor, and
Elizabeth, a schoolteacher. He was raised by relatives Thomas and Mary Vaughan in
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the full amount of his disability war pension for 23 years despite knowing what the full amount should be. Pugh blasted this
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considered whether charges should be brought against the officials concerned. Such was the public outcry, the
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In 1969, Pugh became Permanent Secretary of the Welsh Office before moving to the much enlarged
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as an Assistant Principal in 1946, where he organised supplies and chartered aircraft for the
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as Assistant Secretary, where he was put in charge of the Road Transport Division in 1956.
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in Washington, D.C. before he was promoted in 1959 to Under-Secretary. Pugh moved to the
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In this role, Pugh dealt with angry road hauliers during the fuel shortages caused by the
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as Second Permanent Secretary. At the department, Pugh acquired a dislike of the
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After investigating a particularly serious instance of maladministration by the
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Thomas Vaughan in Treorchy Cemetery, Rhondda, in accordance with his wishes.
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Health Service Commissioner, Second Report 1976-7, W.329/75-76; W.414/75-76
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A woman was found to have been wrongfully admitted to a hospital under the
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between 1990 and 1998. To his delight, he was made an honorary Fellow of
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After stepping down from the post of Ombudsman in 1978, Pugh worked in
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but nevertheless acquitted himself well during a challenging time.
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gives my jurisdiction a directness and immediacy which I welcome
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Health Service Commissioner, Second Report 1976-7, W.236/75-76
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Health Service Commissioner, First Report 1977-78, WW.28/76-77
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Pugh also assumed academic posts, serving as Chairman of the
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MP referred a complaint to Pugh concerning the policy about
856:"Idwal Pugh: Civil servant, ombudsman and proud Welshman"
894:, Gregory and Giddings (London, 2002), pp 200-02, 212.
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Health Service Commissioner for Scotland (until 2002)
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51:. Unsourced material may be challenged and removed.
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501:and graduated in 1940 whereupon he joined the
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1118:Parliamentary Commissioner for Administration
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906:, Gregory and Giddings (London, 2002), pg 229
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1111:Parliamentary and Health Service Ombudsman
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371:(10 February 1918 – 21 April 2010) was a
111:Learn how and when to remove this message
1035:Health Service Commissioner for Scotland
638:Department of Health and Social Security
577:Ministry of Housing and Local Government
571:. He also spent two years as civil air
190:1 April 1976 – 31 December 1978
170:Health Service Commissioner for Scotland
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1008:Health Service Commissioner for England
389:Health Service Commissioner for England
165:Health Service Commissioner for England
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670:Secretary of State for Social Services
589:Secretary of State for the Environment
493:. He won an Open Scholarship to study
1348:Health Service Commissioners Act 1993
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1062:Health Service Commissioner for Wales
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892:The Ombudsman, Citizen and Parliament
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1389:Alumni of St John's College, Oxford
1338:Parliamentary Commissioner Act 1967
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854:Patrick Shovelton (1 June 2010).
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530:Field Marshal Alexander
720:Mental Health Act 1959
366:Sir Idwal Vaughan Pugh
562:Ministry of Transport
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560:. Pugh moved to the
435:improve this section
278:Mair Lewis (d. 1985)
45:improve this article
1317:Sir Michael Buckley
1276:Sir Michael Buckley
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377:Permanent Secretary
265:Oxford, Oxfordshire
16:Welsh civil servant
1302:Sir Cecil Clothier
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451:January 2018
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381:Welsh Office
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309:British Army
260:(2010-04-21)
208:Succeeded by
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60:"Idwal Pugh"
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43:Please help
38:verification
35:
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1414:2010 deaths
1409:1918 births
1331:Legislation
1322:Ann Abraham
1235:Rob Behrens
1225:Ann Abraham
1170:Rob Behrens
1160:Ann Abraham
785:composition
677:Jack Ashley
569:Suez crisis
196:Preceded by
1363:Categories
808:References
659:deplorable
483:Ton Pentre
284:Alma mater
234:1918-02-10
136:Idwal Pugh
71:newspapers
631:Ombudsman
603:Ombudsman
422:does not
186:In office
880:Obituary
789:Steinway
752:and the
746:the City
597:Treasury
558:Montreal
393:Scotland
375:who was
777:Cardiff
710:inhuman
573:attaché
534:Caserta
485:in the
479:Gwynedd
443:removed
428:sources
379:at the
269:England
245:Gwynedd
85:scholar
781:Oxford
649:deceit
522:Sicily
275:Spouse
87:
80:
73:
66:
58:
799:Death
734:'
728:'
713:'
707:'
699:'
693:'
662:'
656:'
652:'
646:'
623:'
617:'
538:Major
526:Italy
397:Wales
319:Major
249:Wales
92:JSTOR
78:books
793:Bach
524:and
503:Army
426:any
424:cite
395:and
387:and
325:Unit
315:Rank
255:Died
228:Born
64:news
779:to
532:in
497:at
437:by
369:KCB
143:KCB
133:Sir
47:by
1365::
870:^
858:.
844:^
832:.
815:^
736:.
701:.
591:,
520:,
505:.
477:,
391:,
352:•
347:•
342:•
267:,
247:,
243:,
140:CB
1103:e
1096:t
1089:v
864:.
464:)
458:(
453:)
449:(
445:.
431:.
236:)
232:(
114:)
108:(
103:)
99:(
89:·
82:·
75:·
68:·
41:.
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